I've had the shutdown problem also around 20%. Its seems to happen when I really need to use the phone or playing musicin my car. I have iphone5 /w ios 7. After reading all of these post I will go to apple store. (Plus I'm waiting to pick up rMBP 15 from store anyways)
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Battery 10% ~ 35% = iPhone 5 shutdown
- Thread starter Yun0
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called the apple store, of coarse theyre basically telling me make a genius bar appointment & if it needs any sort of work therell be a charge cause its out of warranty..this probably isnt going to go very well...
I have the same issue since updated to 7.0.3. Was able to use the phone until battery is 5% before that. Now it shut down at 15-30%.
The new software could be putting higher stress on it, could be coincidence when it started. Who knows?
Is it under warranty? If so go to Apple. Don't try to fix it yourself. Not even a battery. It might not be that and the last thing you need is the 'tampering' of a third party battery getting you denied service.
And for those under warranty, don't restore it. If it doesn't happen at the store those crash logs etc might be all you have to prove anything was happening
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Just got back from the Apple Store. The "Genius" said that my iPhone 5 battery was close to failure (I got the phone in October '12).
They ended up giving me what looks like a brand new iPhone 5 (if it's refurbished, it sure does look immaculate). Restoring the phone now.
They ended up giving me what looks like a brand new iPhone 5 (if it's refurbished, it sure does look immaculate). Restoring the phone now.
My daughter's iphone 4s is shutting down at ~ 30-40% battery life remaining. This issue first appeared after she updated from ios6 to ios7. Any idea if Apple would offer me a replacement phone at a discount if it's deemed unrepairable?
As others have probably said, that's what customer service is for and you should go to Apple and see how they might resolve the issue you are experiencing.
This is a software issue in ios7. I've never had it happen in ios6 nor my ip4 in ios6.
Hoping for a software fix. My ip5 was fine in ios6 n shut downs happened when in ios7 and for me when I was using camera in a cold wind outside and continuous recording and battery was around 35-40% at the time of use. Got the shut down and had to wait like 5 mins n then it would boot back up.
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Plus my ip5 is week 41 so one of the first week ones when it was released last year. Still have warranty on it but will wait it out for more ios updates
Hoping for a software fix. My ip5 was fine in ios6 n shut downs happened when in ios7 and for me when I was using camera in a cold wind outside and continuous recording and battery was around 35-40% at the time of use. Got the shut down and had to wait like 5 mins n then it would boot back up.
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Plus my ip5 is week 41 so one of the first week ones when it was released last year. Still have warranty on it but will wait it out for more ios updates
To be honest it happened just once for me, around 22%, since iOS 7 installation.
For the rest of the time my iPhone 5 switched off itself around 1% ....
OK, I am experiencing this issue on both my IPhone 5 and my wife`s IPhone 5.
We are both on IOS 7.0.3. Yesterday my phone shut down and 53% while I was taking a picture. When I`ve tried to reboot it, it was complaining about low battery but when I connect it to the charger, the phone restarted and it said 55% and charging.
This is starting to become annoying. Apple ?
We are both on IOS 7.0.3. Yesterday my phone shut down and 53% while I was taking a picture. When I`ve tried to reboot it, it was complaining about low battery but when I connect it to the charger, the phone restarted and it said 55% and charging.
This is starting to become annoying. Apple ?
finally had a enough of this issue so i talked to verizon and getting a replacement fedexed to me, should get it end of this week hopefully!
iphone 5 32 GB black iOS 7.0.3
my phone died at 30% today. been having this problem since 6.1.3
iphone 5 32 GB black iOS 7.0.3
my phone died at 30% today. been having this problem since 6.1.3
My 4S shuts down between 40% and 8% and will not restart till the phone is connected to a charger. Phone is 18 months old and did not do this under iOS6, in fact under iOS6 it would keep working on 1 or 2% for quite along time.
I can assure you its happening on IOS6
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I have an IP 5 on IOS 6 and in the hospital this past week it shut down with 17% left.
While it could be software its not limited to IOS 7 so I suspect hardware.
Mine was doing the same thing, but I was barely in warranty. Took it in last night. Hardware issue they replaced the phone. Magical fix.
I would take it in even if you are out of contract. They will troubleshoot it for free, and if the problem is widespread they may take pity on you and replace it anyway.
Good luck.
Same thing happened to me a couple times. I was using my phone while it was still on 20% and it turned off, then today it would charge up to 28%, then it would go down to 20% as soon as I took it off the charger. I will try to go to the Apple Store next week and see what's going on with it, hopefully I get a replacement, since this has been happening a few times.
iphone5
updated to ios7.03
outside temp 23F
phone shuts down without warning
attach to charger shows red battery icon
phone restarts and immediately shows ~35->55% remaining battery
the sequence occurred 5 times over a 2 hour period
phone is no longer functional in cold weather
updated to ios7.03
outside temp 23F
phone shuts down without warning
attach to charger shows red battery icon
phone restarts and immediately shows ~35->55% remaining battery
the sequence occurred 5 times over a 2 hour period
phone is no longer functional in cold weather