If it was reliable for two years then suddenly not that could be other causes. Like a consumed battery perhaps.
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Battery 10% ~ 35% = iPhone 5 shutdown
- Thread starter Yun0
- Start date
- Sort by reaction score
If it was reliable for two years then suddenly not that could be other causes. Like a consumed battery perhaps.
my iPhone 5 was doing the same thing. I had the battery replaced a few days ago and now there is NO problem.
I think the timing is just a coincidence with the release of iOS7. If this truly were a software issue, my phone would still be failing after the battery replacement.
I think the timing is just a coincidence with the release of iOS7. If this truly were a software issue, my phone would still be failing after the battery replacement.
Last edited:
A warranty I suspect you knew about from day one, including about Apple Care, etc. So why are you snarking on Apple. You should have gone in the moment something fishy was up. Sounds like you didn't. Any claims to 'help a guy out cause I'm barely out of warranty' went off the menu because of you waiting.
And be thankful it was just a battery. If it had been the logic board that is a full phone replacement of closer to $300.
----------
Interesting. According to the SO, they are NOT to replace the whole phone for a bad battery. They are to just replace the battery. That Genius and his managers may find themselves in a world of hurt in the future if they are doing a lot of full phone swaps for repair items.
And they are not to comment on frequency of problems, imply something is common etc.
I'm in the "It's not hardware" group. It really has only happened since iOS 7 rolled out live. It happens to me ALL THE TIME. And my partner, who is still on an iPhone 4 running iOS 6 makes fun of me for it every time it happens, too. The jerk 
I'm going to try the restoring my iPhone to new trick, but I don't have any Apple authorized charging cables (which may be the catalyst here...iOS 7 really seems allergic to third party cables), and I can't get a solid sync. Once I'm near a mall, I'll go trade them in for 10 bucks and do it. I'll report back.
I'm going to try the restoring my iPhone to new trick, but I don't have any Apple authorized charging cables (which may be the catalyst here...iOS 7 really seems allergic to third party cables), and I can't get a solid sync. Once I'm near a mall, I'll go trade them in for 10 bucks and do it. I'll report back.
A few too many of the same kind of coincidences to not consider that something else might be involved.
Well, I had this problem on GM "beta"... revert to iOS 6, and no issue. Now I'm permanently on 7, and the problem is back.
If it was reliable for 2 years, and then suddenly not *precisely* starting the day of a total OS change... do you really think it's a fluke hardware incident? It honestly sounds like you have a lot of shares in Apple from some of your posts...
In any case, the battery still holds a charge fine for me, and I don't think the life is actually that much worse than it was before. It's just the indicator that jumps around, stalls, and misleads. As long as I consider <25% to be riding on empty, I can get by until they fix it, which I hope they do.
If I had an AppleCare warranty, then they would have replaced the battery only according to the Genius. I think I was given the option since I had a 3rd party warranty. It is a no cost option to Apple if I get a replacement phone or a battery since I am paying either way.
I checked with the SO about this and he says no. If you have a third party warranty then you are supposed to go through them. They are not a Verizon, ATT, square trade or whatever else center so they don't have to do whatever those companies would do. They are to follow Apple protocol which is that they fix what is broken. In your case a full unit replacement wasn't required so it shouldn't have been offered. And if the genius or the store has a habit of this it will get noticed and will get called out for it.
Dusting off an old thread.
A co-worker's iPhone 5 (7.0.4) started randomly shutting down when less than 35%. This morning he tried 7.1 b5 and in a few hours it shut down at 50%. Both times he was receiving a text outside (32F). He's not hopeful that 7.1 is going to resolve it.
A co-worker's iPhone 5 (7.0.4) started randomly shutting down when less than 35%. This morning he tried 7.1 b5 and in a few hours it shut down at 50%. Both times he was receiving a text outside (32F). He's not hopeful that 7.1 is going to resolve it.
Under 6 my phone died at 17. Under 7.1B5 it will go to zero if left in sleep but if I use after17 it will die.
For me this is a battery current issue. I will replace as soon as 7.1 is officially released.
Happened to me the other week, was at 55% listening to music then the music suddenly stopped! looked at my phone and it was completely dead
Thank god I had a mophie charging case at the time
Thank god I had a mophie charging case at the time
This only happened once to me when we were on vacation in a cold climate, but my finance's 5 does it all the time. Her battery was never very good to begin with, even on iOS 6, but never shut down prematurely. It shuts off with about 20% usually.
The co-worker I mentioned earlier made a Genius appointment and was charged an out of warranty US$79 to replace the battery (did not buy AppleCare+). He put 7.0.4 back on it before going in.
The method is dangerous, and you posted this nonsense in another thread. The battery could explode and/or the phone could be damaged separately by disassembling the phone.
Might want to provide a link to another source that thinks this is an okay thing to do.
Might want to provide a link to another source that thinks this is an okay thing to do.
had this same issue. I bought a kit to replace the battery on ebay then did it myself. Haven't had any issues since until i updated to IOS 7.1.1