Brazil Demands Apple Explain How iPhone Owners Can Obtain Battery Replacements

[Piggie]

I stooped reading right here.
In the world where I live plastic is everywhere.

And by premium I don't just mean build materials. It's an entire combination of Design, attention to details, elegance, materials etc. And for me Apple does tick the boxes on all these. Obviously you and many guys here are free to disagree.

It's funny because in the world I live in Metal is everywhere.
Cars, Food and drink cans, trash cans, cutlery.

I would hazard a guess that Metal is way more common a material, if you wish to clump all metals together (as you seem to wish to do with plastics) as a material.

Aluminium is the most common element in the earths crust.

It's all a made up concept this idea of quality and material.
Anything cane be made good or bad out of any material.

Plastic can be made super strong and resistant to damage.
It can have a lovely feel in the hand, grippy, warm, smooth, shiny, matt, whatever you want.

If I wanted to use your logic, I could say iPhones are made from the same material as fizzy drink cans.

Does that make them premium?

 

[BvizioN]

Plastic can be made super strong and resistant to damage.

There is a certain use for plastic and certain use for metals. Of course plastic phones could be build nicely and yes, plastic could be made strong and devices made of it could look still attractive (Example - iPhone C) But is still plastic. There seem to be a ranking order on these materials and plastic does not quite equal metal and there is nothing you can do to change this. And you commented about the world where you live being full of metals everywhere. I have to say though, quite correct. Cars, bridges, buildings and so on seem to be more durable when they are build from metals. You can still argue though that a car build of plastic could be just as good and as durable as the ones build out of metals, that wouldn't surprise me.

 

[apolloa]

I am surprised the EU hasnt said anything. I guess they are too busy making Döner Kebab and „too dark“ fried french fries illegal

Yet..... give it time, the EU will most likely wait for the outcome of the US class action suites and use that as evidence to wreck Apple. They are very very anti anti consumer laws and have zero problems with ripping giant corporations apart, unless they are EU car manufactures cheating on emissions that is...

Frankly I can’t believe Apples totally arrogant attitude here, an official body requests information for the customers in its country and Apple in effect has told them where to go...
I forsea either a heavy fine or legal action pending on this one, the first from an official body to do so for these battery scam.

This story is going to blow up massively over the course of the year I think.

I really do hope Apple is going to develop it’s already arrogant attitude to laws and governments around the globe into being unbelievably arrogant, especially over this battery scam, because those governments will tear them apart even more!!

 

[[AUT] Thomas]

@BvizioN @Piggie That's a very personal view. Most people never got their hands on high end "plastic". They believe metal is better, because of what they associate with it. The benefit of Aluminium is the very easy manufacturing process and the fact, that it can act as heatspreaded and EMI shield. Apart from that, Magnesium or short carbon fibre will do a better job, but is significantly more expensive. Although, short carbin fibre is more prone to cracking...
From an environmental point of view Alumium is probably the best choice, except for "normal" plastic like on the 5C (which is very high quality). (And, no, even wood isn't environmental friendly after it has been treated.)

 

[5105973]

Sounds like Android and Windows would suit you much better.

I think that was the point he (or she?) was trying to make. Apple has lost some good will.

 

[JLL]

OK and where/who do I take it to? Got a url to that website page?
[doublepost=1515028852][/doublepost]

https://getsupport.apple.com

 

[meaning-matters]

Isn't the majority of iPhones used outside the US of A?

 

[vvs14]

Oh yeah, go and wish that the company that controls “your” devices sinks and burns. That will end well.

Seriously? Is this really how people think?

I don't think you know how English works. All he means is that this is a good wake up call for Apple.

 

[PeaceMonger]

"Real Apple Fan" (who is a newbie) and trying to steer Apple folks away from Apple. Hmm....

My God! He IS trying to warn people about Apple's anti-consumer behavior.

The unmitigated audacity of the man - using facts, FACTS, to support his argument.

What will he do next, deploy reason?

 

[outskirtsofinfinity]

Apple deserves the backlash; this was the final straw:

1. Removed headphone jack

Does anyone seriously miss the headphone jack, lol? It's 2018.

 

[PeaceMonger]

Apple deserves the backlash; this was the final straw:

1. Removed headphone jack
2. Removed usb a from macbook pro
3. Notch
4. Rare iMac updates; no Mac Pro trash can update
5. Intentionally slowing down iPhones, and would have kept doing it secretly if they didn't get caught

As an iPhone, Mac Pro, iPad, iMac, and Apple TV owner, I'm very happy for this PR nightmare for Apple.

I guess I'm going to have to be the one to tell you ....

Using facts and reason to support your argument is just beyond the pale around here. I mean, really, none of the Apple Faithful do it.

Facts, reason, history .... meh, it is all about how the Apple Faithful FEEL about this. Injecting reason into the discourse just makes it worse.

Don't worry, you can make this right again. You might even achieve forgiveness.

Here's how :

Assume a kneeling position before the Glowing Apple Emblem in your Mind.

Place your forehead on the floor and loosen your pants, don't ask why.

Repeat after me :

"Apple loves me and I giveth my wallet unto them, no matter what."

Thump forehead on floor and repeat until wallet depleted.

Hurts so good, doesn't it.

 

[cmwade77]

Lol grow up Brazil.

Honestly, Brazil is the first of many countries that will be pasturing to take legal action and that is exactly what this is.
[doublepost=1515087042][/doublepost]

Apple deserves the backlash; this was the final straw:

1. Removed headphone jack
2. Removed usb a from macbook pro
3. Notch
4. Rare iMac updates; no Mac Pro trash can update
5. Intentionally slowing down iPhones, and would have kept doing it secretly if they didn't get caught

As an iPhone, Mac Pro, iPad, iMac, and Apple TV owner, I'm very happy for this PR nightmare for Apple.

1. I will give you that one.
2. And replaced it with USB-C, which is faster, allows the MacBook to be charged from a variety of STANDARD chargers instead of an $80+ charger and contrary to popular belief does NOT need a dongle to be used, there are USB-C to Microusb, mini-usb, USB 2.0, USB 3.0, etc. cables and there are even USB-C to Display Port, HDMI and other video output formats without needing a single dongle.
3. Can't really comments as I haven't seen it.
4. They are updating the Mac Pro, but it will take some time.
5. This is up for debate, but personally I think they were.

[doublepost=1515087151][/doublepost]

Does anyone seriously miss the headphone jack, lol? It's 2018.

I don't and won't get an iPhone because it is missing, really the headphone jack can be used for much more than just headphones, such as credit card readers, etc. But honestly I need the line out so that I can connect to other devices while also using bluetooth.

 

[vkd]

Customers in need of a battery replacement should contact Apple's support staff in their country.....


Um Brazil.... thats the info you need

That link says:

Reparos da bateria
Os reparos da bateria do iPhone podem estar cobertos pela garantia ou pelo Código de Defesa do Consumidor. Caso não estejam, você pagará uma taxa para serviço da bateria fora da garantia, conforme mostrado abaixo.

Reparos da bateria Na garantia Fora da garantia
Todos os modelos de iPhone qualificados R$ 0 R$ 449


That's ≈ US$139.44

 

[apolloa]

Does anyone seriously miss the headphone jack, lol? It's 2018.

I know of several in the office who listen to music etc whilst working, so yeah actually, not being able to charge their iPhones and listen to music is not good for them, hence why they still have old iPhones, well until Apple purposely kills them to force them to upgrade I guess?

 

[gavroche]

yet other devices after two years work well, while iphone works like it has 133 mhz processor.

I'll call your trolling bluff. Link me to any study/test showing any other three year old phone outperforming a three year old iphone. please.
[doublepost=1515089957][/doublepost]

I know of several in the office who listen to music etc whilst working, so yeah actually, not being able to charge their iPhones and listen to music is not good for them, hence why they still have old iPhones, well until Apple purposely kills them to force them to upgrade I guess?

I suppose those minute number of hypothetical people that want to be both plugged in to charge and have headphones plugged in should slow down/hinder advancements in technology. For pretty much any technological advancement made you can find SOMEONE who prefers not to advance. And I suppose also that those people haven't realized you can buy bluetooth headphones for $10 with free shipping. smh.

 

[MrX8503]

You see this is a problem, just mentally (and I don't mean this in an insulting way)
There is NOTHING premium over Plastic/Metal/Glass.
This is a made up imaginary concept.

Plastic could be the most rare element, and viewed as massively premium over metal/glass and be exactly the same product as today.

That's like saying this F1 car is cheap and tacky as it's got plastic parts, where the slow car made from metal is premium.
It's an imaginary concept.

The fact that the vast majority of people put their phones in cases, makes this even more pointless

You're confusing premium with durability.

 

[H2SO4]

Well... there's a lot more to that list. The Apple TV 4 was announced having Siri and that was an integral part of the product. Although, this is still not available in Austria or Switzerland. Neither in German nor in English, which is completely ridiculous considering the country size. Germany has 80M citizens and Austria 8M. So, they certainly can't argue with server capacity...
Apple has now launched 2nd gen of that half baked product... Would not invest a single cent again. With their policy (also regarding HomeKit) the HomePod stands no chance against Alexa/Echo. Apples Management is way too far up in their ivory towers to clearly see the market. Whoever thought iPhoto would be a replacement for Aperture is serves best proof for that. Next on the list of f**kups seems to be cancelling the iPad Mini.

B2T: The way Apple implemented the throttling is non-standard. It's normal to throttle the CPU when the battery is degraded AND at low capacity. A full battery -even if wearlevel is 80%- can and should delivery full performance. However, at low capacity a peak load might pull more power than the battery can handle*, thus would cause a crash.

(*actually the battery may be able to handle it, but the battery management system will enforce a cut-off to prevent a deep-discharg of the battery -which is essential for Lithium batteries as they don't survive deep-cycles -and if they do, they significantly lose capacity.)

Apple are looking at where the money is. I use Aperture but I suspect that Apple thought it had lots of features that the vast majority did not use so they removed them. Most of their money comes from the vast majority so on a spend and return basis that's where in the short term at least, the smart money goes.

 

[Seoras]

I guess I'm going to have to be the one to tell you ....

Using facts and reason to support your argument is just beyond the pale around here. I mean, really, none of the Apple Faithful do it.

Facts, reason, history .... meh, it is all about how the Apple Faithful FEEL about this. Injecting reason into the discourse just makes it worse.

Don't worry, you can make this right again. You might even achieve forgiveness.

Here's how :

Assume a kneeling position before the Glowing Apple Emblem in your Mind.

Place your forehead on the floor and loosen your pants, don't ask why.

Repeat after me :

"Apple loves me and I giveth my wallet unto them, no matter what."

Thump forehead on floor and repeat until wallet depleted.

Hurts so good, doesn't it.

Only 5 though? There's plenty more "facts", to help one kick the Apple habit.
How about
- removal of the floppy drive
- removal of the CD drive
- removal of the home button on iPhone
etc etc etc

"Thump forehead on floor and repeat", would explain explain a lot about you. Both in looks & thinking.

 

[JLL]

That link says:

Reparos da bateria
Os reparos da bateria do iPhone podem estar cobertos pela garantia ou pelo Código de Defesa do Consumidor. Caso não estejam, você pagará uma taxa para serviço da bateria fora da garantia, conforme mostrado abaixo.

Reparos da bateria Na garantia Fora da garantia
Todos os modelos de iPhone qualificados R$ 0 R$ 449


That's ≈ US$139.44

https://www.apple.com/br/iphone-battery-and-performance/

• A Apple vai reduzir em R$ 300 o preço de substituição de bateria para o iPhone fora da garantia – de R$ 449 para R$ 149. A redução é válida no mundo todo até dezembro de 2018. Isso vale para todos os donos de iPhone 6 ou posterior que precisem substituir a bateria. Em breve, divulgaremos mais detalhes em apple.com/br.

 

[apolloa]

I'll call your trolling bluff. Link me to any study/test showing any other three year old phone outperforming a three year old iphone. please.
[doublepost=1515089957][/doublepost]

I suppose those minute number of hypothetical people that want to be both plugged in to charge and have headphones plugged in should slow down/hinder advancements in technology. For pretty much any technological advancement made you can find SOMEONE who prefers not to advance. And I suppose also that those people haven't realized you can buy bluetooth headphones for $10 with free shipping. smh.

Seriously? You are now claiming that those who use headphone jacks are ‘hindering advancements in technology’?
Man did you ever suck up every piece of BS Apple fed you.... yeah mate, that huge iPhone Plus really does need all that extra space for... nothing... oh but it’ll save Apple money in manufacturing and parts.
And FYI it has nothing to do with waterproofing because Sony have been doing that with headphone jacks for years..

Bluetooth headphones... erm.. you mean those that last what 3 to 4 hours, wow that’ll get you through a full day, plus the fact that Bluetooth has ABSOLUTELY NOTHING to do with the headphone jack, it will advance regardless of that and to claim otherwise is to promote an ‘opinion’ as a fact and show poor understanding of technology.

 

[Piggie]

You're confusing premium with durability.

Not sure what you mean.
If you mean Plastic can be more durable that metal then yes.

You only have to google image search for tons of damaged Macbooks.
Good Plastics can take much more damage without problems

Car bumpers (not sure if they are called that in the USA) can take a good hit, and absorb it, flexing back, within reason with no damage.
Try that with an Aluminium Bumper

I'll never forget, years ago, I had a small car, and I stopped at the lights, and BLAM someone behind me did not stop.
I got out my car, saw the front of their car. Total write off, bonnet/hood bent up.
I feared the worse for the rear of mine.
I had black plastic bumpers.
I looked at my car and was shocked to see nothing!
Upon close inspection, there was just a small mark about 1" long, with no real depth.
I assume my plastic bent in, absorbed the impact and flexed back to it's original shape. I was amazed!

Please note: I'm fully aware, as with metals, and in fact every material, you can make it cheap or you can make it quality.

 

[C DM]

Does anyone seriously miss the headphone jack, lol? It's 2018.

And the 3.5 mm headphone jack and headphones are still pretty much the norm that is widely used. (Not that any of that really has anything to do with the actual topic.)

 

[technerdlogic]

Brazilian state agency Procon-SP today asked Apple to better explain why it has implemented power management features in older iPhones and how Brazilian iPhone users can obtain battery replacements, reports Reuters.

In a blog post on the Procon-SP website, the agency says that it sent a notice to Apple on Wednesday demanding information on how iPhone customers can replace their batteries, what models are included in the action, how long replacements will be available for, and the cost in Brazil.

Image via iFixit​

Procon-SP attempted to deliver a notice to Apple this morning, which Apple refused to sign, but the demand for information was left at the front desk and the agency is giving Apple 10 days to respond.

It is not clear what will happen if Apple does not provide the info, but Reuters says Procon-SP has the power to levy fines or propose legal action against Apple.

Apple first announced plans to begin offering reduced-cost battery replacements in late December to provide a fix for customers who have noticed their iPhones slowing down due to power management features impacting older devices with degraded batteries.

Initially, Apple said that low-cost battery replacements would be available starting in late January, but later moved the timeline up. In the United States, battery replacements are priced at $29 and are available for the iPhone 6 and newer. Pricing on battery replacements varies in other countries.

Customers in need of a battery replacement should contact Apple's support staff in their country to initiate the replacement process. Reduced cost batteries will be available through the end of 2018.

Article Link: Brazil Demands Apple Explain How iPhone Owners Can Obtain Battery Replacements

[doublepost=1515104701][/doublepost]Apple needs to release a patch so iOS notifies you when your battery has reached the point of needing replacement.

 

[gavroche]

Seriously? You are now claiming that those who use headphone jacks are ‘hindering advancements in technology’?
Man did you ever suck up every piece of BS Apple fed you.... yeah mate, that huge iPhone Plus really does need all that extra space for... nothing... oh but it’ll save Apple money in manufacturing and parts.
And FYI it has nothing to do with waterproofing because Sony have been doing that with headphone jacks for years..

Bluetooth headphones... erm.. you mean those that last what 3 to 4 hours, wow that’ll get you through a full day, plus the fact that Bluetooth has ABSOLUTELY NOTHING to do with the headphone jack, it will advance regardless of that and to claim otherwise is to promote an ‘opinion’ as a fact and show poor understanding of technology.

I get it... you and .01% of the Apple using population think that not being able to plug in headphones and a charging cable at the same time is the end of the world.

And please don't reply to me. It's utter nonsense and completely pointless to debate. Unless you want to buy some old floppy drives, vcr's, or 8 tracks I got. I'm sure you think we should still be using those as well.

 

[apolloa]

I get it... you and .01% of the Apple using population think that not being able to plug in headphones and a charging cable at the same time is the end of the world.

And please don't reply to me. It's utter nonsense and completely pointless to debate. Unless you want to buy some old floppy drives, vcr's, or 8 tracks I got. I'm sure you think we should still be using those as well.

Come back when you have proof only 0.01% of iPhone users use the headphone port, otherwise your opinion on the matter doesn’t really count for much. Your right though, replying to someone as nonsensical as you is utterly pointless.