It's just like fixing a car, yes you can damage it further but most people know how to fix it. If you too scared your going to damage it, ask a friend.
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California to Introduce 'Right to Repair' Bill Requiring Smartphone Manufacturers to Offer Repair Info and Parts
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I have had similar experience with excellent service that Apple has provided, they have replaced defective screen and the phone while the device is out of warranty.
This is how I feel too. Stop regulating private companies. Government needs to stay out of things non-government. If I don't like Apple's repair policy I can go buy a different phone.
Software is much different than hardware, one can buy hardware but can only license software.
I agree 100%. However, beyond the possibility of faulty / marginal "repairs" there is also a possibility for compromised security on phones that have been opened up by someone other than Apple or an Apple authorized facility. I would not buy 2nd hand cell phone in the first place but this just makes that decision all the more certain.
Nope, you throw it away and buy new. Same place we are now. Or you take it to someone qualified to repair and save some money and the environment. No slope whatsoever.
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The number one issue with phones is batteries. There is no need for the outrageous price apple charges for batteries that have a fixed life.
The number one and two issues with laptops are battery and disk drive or SSD. Both have limited life and both should be user replaceable.
How Sony, Microsoft, and Other Gadget Makers Violate Federal Warranty Law:
https://motherboard.vice.com/en_us/article/gv5ddm/warranty-void-if-removed-stickers-are-illegal
https://motherboard.vice.com/en_us/article/gv5ddm/warranty-void-if-removed-stickers-are-illegal
LG V20
Moto G5
Numerous laptop models from Dell, HP, Lenovo, Asus, and on and on.
#1 and #2 problems solved and no need to create regulation or legislation that must be administrated, defended... all at a cost to consumer or taxpayer, and for what... for the false impression that we are "protected"
How about this instead of a law that requires user replaceable batteries... The industry is free to determine that sealed-in batteries are the way to go for other design reasons. The #1 problem pops up as you state. This drives improvements in battery tech so those other design choices can be met. With the law, we have imposed replaceable batteries that could be cheap and disposable with no incentive to improve battery tech because the consumer can just get another, and the designer cannot realize other design choices because they have been removed from consideration altogether. But hey, we are all "better off" because the law has told us what is best for the consumer electronics industry and their consumers.
That’s not exactly true, I have purchased multiple OEM SIM card trays direct from Apple in the past for previous iPhones.
Those used to be provided in the manual that came with your device in the good old days... There's nothing to protect in them that isn't already protected by patents, copyright and trade deals. If Apple is afraid of being copied then they should stop manufacturing their device in China which is the #1 thief in regard to intellectual property theft.
Repeat of the auto industries attempt to require car maintenance with warranty. Dealer does oil changes or the warranty invalid. Consumers choice win. I will still use Apple for all repairs.
Personally I'm all for this, with a couple of caveats:
The moment you have your device 'repaired' by any non-Apple shop it should void any and all warranties on both hardware and software and there needs to be some sort of eFuse type arrangement that flags this to Apple and they know to leave well alone with any repairs.
That and an understanding that some parts HAVE to be 100% proprietary to Apple for security (e.g. anything that runs FaceID\TouchId) and that you're on your own if, after having a third party repair, your Apple Pay system stops working because Apple can no longer guarantee the security of the various parts of the system responsible.
The moment you have your device 'repaired' by any non-Apple shop it should void any and all warranties on both hardware and software and there needs to be some sort of eFuse type arrangement that flags this to Apple and they know to leave well alone with any repairs.
That and an understanding that some parts HAVE to be 100% proprietary to Apple for security (e.g. anything that runs FaceID\TouchId) and that you're on your own if, after having a third party repair, your Apple Pay system stops working because Apple can no longer guarantee the security of the various parts of the system responsible.
The part where you don't have to buy your replacement board on eBay but you can order it directly from Apple or a 3rd party repair shop.
Assuming the majority of repairs would be for simple battery/storage replacements or upgrades, how about Apple finally catch up to the 1940's and design/allow freakin' replaceable RAM, SSD's, processors, etc. I think the majority of us could live with an item .25mm thicker in order to have such flexibility as SHOULD be standard !!!
Same thing applies to anything you own in life that you can take in or call for repair. Your car, your refrigerator, your roof shingles. Right to get it repaired rather than discard it, and right to not be limited to one company for repair.
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I've taken my 5s to a small independent repair shop for a replaced battery and replaced front/screen. He buys phones from nearby companies who provide phones to employees and salvages them. My previously black 5s has a white front, transplanted when I dropped it and the screen cracked (thanks to Apple's design flaw of fragility in the name of fashion & appearance). My girlfriend has also taken her 6S there for a new battery. Both times, they gave our phones a fresh new life that's been going strong for a year. Assuming a majority of service calls like these would be for similarly simple repairs, I bet they wouldn't even need schematics. They have experimentation & YouTube instead.
Same thing applies to anything you own in life that you can take in or call for repair. Your car, your refrigerator, your roof shingles. Right to get it repaired rather than discard it, and right to not be limited to one company for repair.
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I've taken my 5s to a small independent repair shop for a replaced battery and replaced front/screen. He buys phones from nearby companies who provide phones to employees and salvages them. My previously black 5s has a white front, transplanted when I dropped it and the screen cracked (thanks to Apple's design flaw of fragility in the name of fashion & appearance). My girlfriend has also taken her 6S there for a new battery. Both times, they gave our phones a fresh new life that's been going strong for a year. Assuming a majority of service calls like these would be for similarly simple repairs, I bet they wouldn't even need schematics. They have experimentation & YouTube instead.
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This will only end up costing everyone money. Third-party repairs are possible right now. I'll add that repairing a delicate electronic device with microscopic components and cables is not the same as replacing a water pump. The vast majority of car parts are not fragile and the ones that are like the computer generally are not serviced by third parties (eg the local mechanic is not swapping components on the computer). There is so much opportunity for collateral damage such as a cable getting tugged on a little hard or a connector getting broken while replacing the screen. I don't see anyway any manufacturer could be responsible for the rest since so many delicate components and connections are in play. I have replaced batteries and screens on older iPhones without any issues, but it is like doing surgery. They were iPhone 6's so I was not concerned about damaging it. Thanks to iFixit the repair was successful.
you missing the point, 3rd party repair is always at own risk, but you have a choice
right to repair it's not idea to forcing manufacturers to be responsible for 3rd party repair, but it's idea to have a right to buy original OEM parts and have an access to instructions
These things are going to become even more specialized. Look at the Apple Watch. Crazy tiny everything.
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Good luck repairing your Apple Watch
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Good luck finding a specialist to fix your Apple Watch and future tiny Apple devices.
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Good luck repairing your tiny Apple Watch.
Reading the proposed law and reading the comments here seem to be out of sync.
The proposed law doesn’t say they have to make the devices easier or necessarily cheaper to work on — just that they have to sell the parts (they already do this for authorized repair facilities), provide documentation (same) and diagnostic tools (same) — so it would be opening up their repair network to more, normally-not-authorized repair facilities. That would make the repairs possibly cheaper labor-wise (due to competition), but not necessarily cheaper from a materials or feasibility standpoint.
This is not making SOCs modular again, RAM wouldn’t go back to user replaceable on the Macs, you’d still be buying whole logic boards, etc.
The proposed law doesn’t say they have to make the devices easier or necessarily cheaper to work on — just that they have to sell the parts (they already do this for authorized repair facilities), provide documentation (same) and diagnostic tools (same) — so it would be opening up their repair network to more, normally-not-authorized repair facilities. That would make the repairs possibly cheaper labor-wise (due to competition), but not necessarily cheaper from a materials or feasibility standpoint.
This is not making SOCs modular again, RAM wouldn’t go back to user replaceable on the Macs, you’d still be buying whole logic boards, etc.
Agree. It'd be quite nice for Apple to provide such a basic, expected, and rational option as being able to upgrade your expensive hardware. Quite ridiculous, the current of buying a $1500 item destined to be a paperweight in 5 years due to inability to open up & upgrade.
It's amazing how so many people are all about less regulation, less government in the marketplace, less government in their lives, then turn around and want to pass laws that effect the basic engineering and design of products in the marketplace. If this were a safety or fraud issue I could see the need for government intervention in the marketplace, but that's not the case with this kind of law. If someone doesn't like spending $1000 for a device that can't be owner or third-party repaired, buy a device that can. If such a device is not available in the marketplace, that's because market forces haven't justified it. It's that simple.
Agreed. I also wish I could swap a part I update my hd tv to 4K and led to oled. Quite ridiculous for Samsung to design a tv like that. Also the same for my computer monitors, microwave etc.
How is that a slippery slope? It'll be like anything else. If you **** up, it's on you.
This not just about Apple, the industry. Businesses will behave badly and need some guidance at times. A totaly free market will end in anarchy, happen more then once in history. Ideally, yes if Apple repair policy does not meet your expectations, buy something else. What happens when All of them follow the leader, what is actually happening. Now we the consumers have No choice. To your point Government overreach a problem but so is letting businesses run wild without any government intervention.