I bought my mother, an Android user, her first iPhone about 7 days ago in the USA from an Apple Store. We bought it with a monthly AppleCare+ plan. On Day 2, my mother dropped the phone and it shattered the front screen. We made a Genius Bar appointment on Day 3 and the phone screen was successfully repaired (the device was not swapped; just a screen repair, so the serial number remained the same). We paid about $29 for the screen repair under AppleCare+.
Today is Day 7 and my mother decided she dislikes iOS and wants to go back to Android. Can I go back to the Apple Store to return the phone for a refund to the original method of payment from now to Day 14? Or because it's been serviced under AppleCare+ and a repair has been made, no refunds possible?
And finally, what about iPads in this case? I know even the slightest iPad accidental damage or screen crack is never repaired and a new replacement unit is just swapped in if you have AppleCare+. So that replacement unit would be a refurbished/remanufactured unit with a different serial number than the one I bought. What would happen, just for my curiosity and understanding, if I had to return that iPad within 14 days after the replacement had been made?
Today is Day 7 and my mother decided she dislikes iOS and wants to go back to Android. Can I go back to the Apple Store to return the phone for a refund to the original method of payment from now to Day 14? Or because it's been serviced under AppleCare+ and a repair has been made, no refunds possible?
And finally, what about iPads in this case? I know even the slightest iPad accidental damage or screen crack is never repaired and a new replacement unit is just swapped in if you have AppleCare+. So that replacement unit would be a refurbished/remanufactured unit with a different serial number than the one I bought. What would happen, just for my curiosity and understanding, if I had to return that iPad within 14 days after the replacement had been made?
