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Canadian Shipping of SL

Like I mentioned in another topic:

Location: Halifax, Nova Scotia
Order date: 20th of August
Shipping date: 28th of August
Expected delivery: 3rd of September
Status: Undelivered.

I called on the 8th and a really nice guy told me that I had to wait till the 9th before anything can be done. I called in on the 9th and a lady who had a "Oh God, not again" sorta tone said that the previous person was incorrectly informed and that I have to wait till the 11th/today.

Blah, can't believe that 10.6.1 came out before I even got my disc!
 
wow 7 pages of complain about canadian shipping, lol
I pre-ordered mine, after they announced the release date, two copies of upgrade disc for newly brought machines, shipped to my apartment that I moved in Sunday the 6th, and the envelope was waiting for me. which means they got here on Friday or earlier.
 
just called, i'll be getting a retail copy, shipped fedex w/ tracking number.. supposed to arrive between the 16-21st of sept.. sheesh...

somebody at canada post must have a big pile of SL UTD's sitting around. haha :)
 
I just called in too and will also be receiving a retail disk arriving between the 16th and 22nd.
 
So Apple Customer Service keeps track of how many times you call haha awkward...:p

I'm getting another disc sent FINALLY. Except, it's not the retail disc, it's another UTD disc....****!!!! :mad:
 
zw-gator said:
So Apple Customer Service keeps track of how many times you call haha awkward...:p

I'm getting another disc sent FINALLY. Except, it's not the retail disc, it's another UTD disc....****!!!! :mad:
Click to expand...


Aha, how did you find out about that? "Sir, you've called in 16x about this specific issue. How about you lay off a bit?" :p

Are you sure about it not being retail? I'm pretty sure that everyone who's had a second copy sent out, including myself, is getting the retail version.
 
amoda said:
Aha, how did you find out about that? "Sir, you've called in 16x about this specific issue. How about you lay off a bit?" :p

Are you sure about it not being retail? I'm pretty sure that everyone who's had a second copy sent out, including myself, is getting the retail version.
Click to expand...

haha they were like "oh, I see you called on Sept 8th and 9th" then she made reference to the fact that because I called so twice before she'll send me another copy haha

Here's my (edited) order form:

FLcku.jpg
 
I called Apple on Tuesday to see what what the status was (pre-ordered my UTD July 3), the lady that I spoke to was very nice, after a discussion with her supervisor, she said they'd send a retail box to me via Purolator. I got it yesterday. Hooray.
 
yeah, i finally got mine Full Retail one today.
looks like the UTD really did get lost because there's no sign of that in my mail yet.

Apple needs to drop Canada Post forever
 
In my experience, when it comes to choosing between UPS and Canadian Post, I'll choose Canadian any day. I've heard so many reports of UPS mishandling things, their border fees are ridiculous, and the only good thing is that you can track your shipment. Something must have gone wrong when sending out these disks as it would be a pretty big coincidence if all of these missing SL up-to-dates are unrelated. Who knows. Maybe it was a mistake on Apple's part. I'm just sayin, don't count out Canadian Post just yet.
 
Fishy

Looks like a few people. Is this normal? What have other people experienced from previous upgrades?
 
zw-gator said:
haha they were like "oh, I see you called on Sept 8th and 9th" then she made reference to the fact that because I called so twice before she'll send me another copy haha

Here's my (edited) order form:

FLcku.jpg
Click to expand...

I was a "missing" UTD customer and they gave me a retail copy. Wonder why yours is different? Hopefully, that's just the order form and you'll get the same thing I did...
 
Today I received my UTD copy of Snow Leopard in the mail. Apple said it shipped on August 28th. It came via USPS & Canada Post (regular mail), and it was shipped from Valencia, CA. My replacement retail copy (shipped via FedEx) took about two days to arrive, and this one took half a month. Now I know why they call it snail mail!
 
Corrode said:
In my experience, when it comes to choosing between UPS and Canadian Post, I'll choose Canadian any day. I've heard so many reports of UPS mishandling things, their border fees are ridiculous, and the only good thing is that you can track your shipment. Something must have gone wrong when sending out these disks as it would be a pretty big coincidence if all of these missing SL up-to-dates are unrelated. Who knows. Maybe it was a mistake on Apple's part. I'm just sayin, don't count out Canadian Post just yet.
Click to expand...

i actually agree with you.

this was the first time i've had any incident with any apple shipment.

anyway, i think the UTD's really did get lost because my retail re-ship came in Fri and still no sign of the UTD
 
No sign of either copy.

My tacking number for my second shipment doesn't work. It was shipped via USPS btw. Anyone have the same problem with theirs?

It'll snow here in Canada before I get Snow Leopard.
 
If anyone has a tracking number that doesn't work, go to iship.com and check it there.

Apple says my package was shipped via USPS and will arrive by Sept 17, but iship says it was shipped via Fedex overnight and will be here tomorrow.
 
So, last Wednesday, I called apple about my missing SL disk, through the UTD.
I received my retail box version on Friday. Then today, I received the original UTD disk. Now I have two SL disks.
Strange that it took that long to get the original one. I thought it was gone for sure.
 
Just got off the phone with Apple regarding my missing UTD disk.... They are sending out a replacement disk, to arrive no later than Friday. No questions, no arguments, etc... He just confirmed my billing and shipping address.

It almost sounded like there was a shipping issue on all the UTD disks to certain locations in Canada.
 
Yeah i called last wednesday, they sent out a retail copy for me, which arrived early on friday. Today i received the UTD in the mail. It was shipped by us postage, 'International Priority Airmail', i like to emphasize on "Priority"!!!
 
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