gloss said:I'm surprised at all the Cingular hate here. At least in the D.C. area, the word is that they have the best coverage available - better than Verizon, who was the previous benchmark before the merger.
When I was in DC, my Cingular service was horrible. Just like it was in New York City, St. Louis and New Orleans (pre Katrina, when cell towers were still standing) and every other large city I've been in.
Yet, it works fine in the middle of nowhere. On my way down to New Orleans, I was on the phone in some tiny little town that couldn't have had more than 500 people. The only thing this place had was a gas station. I'm on my phone and call quality is excellent. An hour later in NO, dropped calls and low signal as usual. Or when I'm on the backroads in Missouri talking, again, perfect signal. Enter the STL city limits? Goodbye service.
Cingular has their priorities wrong. They go for the rural markets, where people don't want to have anything to do with cell phones, and they ignore the big cities. And if you try to call customer service to complain about the piss poor service, or to try to fix a billing error (which are common with Cingular) then you'll be on hold for half an hour, and get nowhere with their customer service rep who's over in India. They are the worst company we have ever dealt with, and will be leaving them the day our contract is up in December. IMO, Apple is making a huge mistake by being exclusive with Cingular.