Class Action Lawsuit Over Broken iPhone 4, 4s, and 5 Power Buttons Finally Proceeding to Trial

Look at that black slate iPhone 5 pic! It’s the most beautiful iPhone design! If paired with SE’s home button style, it would be nicer!
 
Wow, its hard to remember back that far...

I am pretty sure I had a 4 that was replaced under warranty for a bad lock button. I'm also pretty sure I had a 5 that was out of warranty and they said "sorry" when I asked for a free repair or replacement. I think I had to sell that phone on eBay as parts and got a 6.
 
Scottsoapbox said:
One of the many problems with lawsuits: even if you win, it's years later.
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And what do you win anyways in a suit like this one? It's the lawyers who make out like bandits, the consumers maybe a little satisfaction years later and little else. Granted most consumers in a class action actually do little else other than join by signing a piece of paper or registering on a web site.
 
psac said:
I did have this problem, and the phone fell under the recall but then they wouldn't fix it for some other reason which I forget now, it's been a while. (Maybe a glass crack so they couldn't open without replacing the glass, too?)

My mother-in-law inherited the phone and had to use the accessibility virtual buttons to get around it.
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That’s just Apple way of making excuses to repair it, they use the screen excuse all the time as most customers don’t know that it has no effect on repairing the power button.

Also data recovery is possible even with water damage but Apple tell its customers it’s not telling them they have no choice to buy another iPhone.

Anyone found telling the truth on the Apple forum will have there account band.
 
Wildkraut said:
And even if you win, you get nothing.
What’s with the rest of the world, from a non american point of view.
So... this is peanuts for Apple.
If they lose, just the 10th+ number after the point on their bank account will change down. They won’t even notice...
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For something like this, the remedy for the "victims" is typically a (small) gift certificate good against further Apple purchases.
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pweicks said:
Oh, so you ARE implying something.

Yes, it absolutely is location-based bias. I’m not trying to hide that from you. They’re a bunch of libs.
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You said something blatantly offensive-- and then you got offended yourself about something you thought was being implied? Did that really just happen?
 
anson42 said:
And what do you win anyways in a suit like this one? It's the lawyers who make out like bandits, the consumers maybe a little satisfaction years later and little else. Granted most consumers in a class action actually do little else other than join by signing a piece of paper or registering on a web site.
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Class actions aren't generally used to get monetary restitution for the individual claimants. If you wish to "get rich" via suing you're not doing it via class action. Class actions are more as a recourse by large groups of consumers to hold corporation accountable for misdeeds and acts which are generally considered immoral or abusive, if not outright criminal.

The reward for a successful class action might be peanuts individually, but can be quite onerous to the company that is forced to pay. It's a reminder to that company not tovdick their customers over for a few extra pennies
 
Gasu E. said:
For something like this, the remedy for the "victims" is typically a (small) gift certificate good against further Apple purchases.
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You said something blatantly offensive-- and then you got offended yourself about something you thought was being implied? Did that really just happen?
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I never said I was offended... I was making the other person aware that they were contradicting themselves.

Way to put words in someone’s mouth.
 
cmwade77 said:
Really? Well, now you have, I am an IT Manager with about 30 people at the time and I would say we had 10 failed home buttons on the iPhone 4 and considering that not everyone had an iPhone, I would say that is a lot.
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I agree, that is a lot. I have seen broken home buttons. But this is more specifically the Power button. Which I was lucky enough to not have to worry about fixing I guess haha
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fourthtunz said:
The speaker on my 4s stopped working...didn't that happen with quite a few of them..they sold a repair kit for it
so I assume it wasn't just me?
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Yes, If i remember right, the speaker and mic were in the same housing and more people had problems with the mic, then the speaker itself.
Its been awhile though haha
 
1080p said:
I personally had 2 different iPhone 4 models have the lock button get stiff and unusable. I also witness it in a friend's iPhone 4 as well.
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I do remember some stiff ones now that you say that. They would work but not the way they should! Had to push pretty hard.
 
macfacts said:
The point of class action lawsuits isn't lawyers win, it is the evil company loses.
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Name a similar case that hurt the company. Class actions are almost always pointless.

The only one in history that was somewhat big was the smoking one and it didn’t hurt the cigarette companies in any meaningful way.
 
I received my settlement check today. $72. Not a huge amount but far more than most people were expecting.

My thanks to everyone that was eligible but didn't file a claim. :)

Mark
 
Mark Booth said:
I received my settlement check today. $72. Not a huge amount but far more than most people were expecting.

My thanks to everyone that was eligible but didn't file a claim. :)

Mark
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For a class action settlement for something of this sort that's a decent amount.
 
C DM said:
For a class action settlement for something of this sort that's a decent amount.
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I agree.

I always file a claim for any class action suits I'm eligible for. I do so because there's always a pretty significant portion of eligible claimants that don't bother to file their claim.

The best outcome I've had was a class action suit against JVC for problems with one of its rear projection televisions. I was notified of the suit via email and I went online (to a home theater forum) to see what owners of the TV were saying about the class action suit. Many were poo-pooing the suit and said they weren't going to waste their time filing a claim only to receive $10.

Well, I thanked those lazy people too because the settlement check I eventually received was over $300!

Mark
 
Mark Booth said:
I received my settlement check today. $72. Not a huge amount but far more than most people were expecting.

My thanks to everyone that was eligible but didn't file a claim. :)

Mark
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I got mine today, and had absolutely no memory of signing up; I had to look it up to see what it was even about! I always sign up when I get the notifications, because why not? The lawyers are going to do the work anyway.

Last class action check I got was for like $4 from Bumblebee tuna. Funnily enough, that one I remembered!

$72 was a pleasant surprise! My birthday is Friday, and I’m already getting the iPhone 12. Maybe I’ll save it for a MagSafe car holder, when they finally come out with wireless charging.
 
Sadly, my mom’s 7th Gen iPad looks like it has a defective home button. That’s the last time I order from B&H.

We cannot get to an Apple store right now, but I will request a replacement.

I’ve heard about Home button failures, but not the power button. Glad folks are getting some money back.
 
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