Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Cold-Display-Unresponsiveness is driving me CRAZY!
- Thread starter chfilm
- Start date
- Sort by reaction score
burgman
macrumors 68040
Hyperbole or not one still has to decide if the issue is worth the hassle, right? And yes a non responsive screen kinda does brick the phone from being used at that time.
Mlrollin91
macrumors G5
Thats a battery issue, not a phone issue. No battery likes the cold. Doesn't matter if its a "AA" battery or a laptop battery. They will all act the same in cold weather.
...so by your logic, a component inside a phone is malfunctioned that's the component's fault not the phone. Okay. 🙄
I've used my laptop outside when it's freezing, none of this happened. Heck, even my previous Android phone didn't do this while in the cold.
Mlrollin91
macrumors G5
I’m not entirely sure if you are being serious.... So if a car transmission goes out, it’s the cars fault? No. It’s the transmission’s fault. So yes. If the battery acts up, it’s the battery, not the entire phone.
Laptops produce a lot more heat than iPhones. Therefore, the battery doesn’t get as cold.
This is a known fact. Batteries act up when they are cold. Don’t believe me? I couldn’t care less. But it’s a fact.
Last edited:
bambooshots
Suspended
Returning a phone for a new one doesn't necessarily 'fix the issue' either, given it could happen again. As stated, Apple will release a patch for it.
And that's not what bricking a phone means either. Bricking is where the entire device is permanently rendered useless because of software or hardware problem . The dislay not reacting to Touch variable based on the conditions. For some, it's a problem and others it's not.
Last edited:
Newtons Apple
Suspended
You can bet they are working even today to get this fixed. My neighbors X keyboard quit when he was in the North Georgia mountains last week. He could not get anything to work until the device was back inside the cabin.
lordofthereef
macrumors G5
I haven’t played with my phone much outside in the cold. It’s been mid 20s in New England and I haven’t seen any issues. But again, I’ve only use my phone briefly. I am in 11.2 beta though. Is it possible the fix is already in that beta?
You are right about batteries, but generally iPhone is worst. I live in a cold country and I've been using lots of lithium tech when it's very cold. This is my post copied from other thread:
I have used many Nokia phones in cold. Last one Lumia 1020 I used for photographing almost an hour without any problems when temperature was -15°C to -20°C (of course the battery drains faster, but the phone is usable). Second example. I have Garmin Edge 25/520. Both of those are working at -15°C without major problems. These devices are using lithium batteries like iPhone. Even my backup phone Samsung A3 (amoled) works at cold. Also my Canon 7D with lithium battery works great in very cold conditions.
Some iPhones work below zero °C, some doesn't.
But this problem with X is different one, so this is a little off topic.
Givmeabrek
macrumors 68040
It's not all of the X's. Mine won't fail at any temperature. I even put it in the freezer for half an hour. Worked perfectly even with a little ice on the screen! No issues at all...
Not sure if trolling...
A battery failed on my iPhone, guess who put that battery in my Phone in the first place? Apple. Guess to whom the consumer complaint to? Apple. Guess which company I paid to have my phone? Apple.
So I guess I should chase down each component makers before posting here?🙄
And we are not talking extreme cold temperature here... if a phone can't work reliably at 40f there is a problem.
My apologies to have a higher expectation on a premium phone than you do.
Mlrollin91
macrumors G5
You are completely failing to see my point. If one component of something fails, its not the entire devices fault, its the one component that failed. If your Hard drive dies, its not your computers fault, its the hard drive. Its really not that complicated to understand.
Wait...so which company allows that particular part to get into their product? Which company makes the decision to contract with the supplier? And which company markets that product and charges a premium for it?
Your failure to see who is ultimately responsible for a malfunctioned product is astonishing.
Mlrollin91
macrumors G5
I'm truly baffled. We are not talking about a COMPANY, we are talking about one component of a device; the battery. Which behaviors exactly the same in all devices when it gets too cold. Even a car battery acts up when its too cold. Seriously, what are you getting at? This has been an irrelevant tangent because I said batteries are to blame, not the phone. Which is TRUE.
What too cold? I think people start experiencing issue at around 40F. Not talking sub-zero temperature here. And rest assured, it does NOT happen to all devices at this temperature.
Mlrollin91
macrumors G5
I will leave it with this. Again, this is a fact.
https://www.lithiumpros.com/how-does-cold-weather-affect-lithium-batteries/
" ALL batteries will perform poorly in cold weather, regardless of whether they are lithium or lead-acid."
Vermifuge
macrumors 68020
Because the problem has a workaround. Locking and un-locking the phone fixes this issue immediately. This would suggest the problem is software not hardware.
If the problem was hardware it would likely be very consistent in behavior. however if you read the reports it's not always about getting cold. The problem also arises when going from a cold environment to a hot environment (rapidly) A software action like locking the phone and unlocking wouldn't fix a hardware issue on it's own.
Again... Source: I'm a QA Engineer with over 20 years industry experience
Who is talking about battery performing poorly? This is a reliability/ durability issue. A battery drops from 30% to 1% in a matter of mins is not performing poorly. It's FAULTY!
Vermifuge
macrumors 68020
Not necessarily.
https://www.iphonetricks.org/how-to-recalibrate-the-iphone-battery/
sounds text book to me
But it isn't. Trust me, those how have used iPhones at cold weather, knows that this can happen to a new phone. When I bought my SE, it kept shutting off from 80%-100% at cold. iP6s was exactly the same. Of course this can be calibrating thing in some cases, but countries where the winters are cold, iPhones have had this problem long time (since 4-5). Some iPhones work even when there's -30°C, but others can shut down without reason. But this X case is something else and have nothing to do with a battery. So again, this battery talk is OT.
And before someone says again that this is how all lithium phones do, my previous post:
https://forums.macrumors.com/thread...driving-me-crazy.2087622/page-3#post-25452471
Last edited:
Mlrollin91
macrumors G5
Wrong. But that’s okay. Believe what you want. I’ve spent years in sub 30 degree weather. I know how all my devices react in cold weather. It’s completely normal for a battery to drop 20-30% due to cold weather. Once the battery heats up, the percent and health will return.