Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
What money?

To the Victor (no pun intended) go the spoils. What will I win for doing the research that you are afraid to do? If the reward is sufficient, then I accept your challenge.

If you want to do it yourself, here is a place to start:

http://www.appledefects.com/wiki/index.php?title=Main_Page

Divide the number of known issues by the number of unique products that Apple has created in the last 10 years.
The percentage might surprise you ... although you would never believe it.

There are a large number of UNRESOLVED issue for a very small number of actual products ... many involving heat.

You could also go to the warranty discussion thread on this very forum. The hell with objective "customer ratings", see if people put their money where THEIR mouth is by having faith in the hardware and not buying warranty.

Do they seem comfortable?

Look at the reports of Apple users themselves at how many times they have to use said warranty, and many indicate that they would never buy an Apple product without springing for the extra 20%.

Users themselves appear to have little to no confidence in the longevity of Apple products.

MacBook users report the rapid discoloration of surface plastics, particularly in the regions of the wrist pads and areas that recieve a lot of touch. Discoloration has been reported to appear as yellows, pinks, and grays. A recent TUAW poll suggests 20% of MacBook users are affected.

Funny how the warranty on a Macbook is about 20% of the price, sometimes more.



Which ones?

Also, PC users are far less willing to blame the users and have a persecution complex than are Apple users.

Catholics also report a higher satisfaction with God than do Agnostics.

I don't think that most Apple users are anywhere in the ballpark of being objective.




I think you are incorrect. I think it's about making it small, and then seeing what you can get away with, while maintaining a level of failure that will be offset by an extremely expensive warranty.

If Apple makes such a superior product, then why does every Apple user insist that the warranty is absolutely "mandatory"?



Thermal issues are very endemic to Apple. They have been for a long time.



And here is when they guy who talks about "logical decisions" reverts to hyperbole and thinly-veiled religious hysteria in what he think will bolster his point to fellow kool-aid drinkers (of which he will no-doubt succeed).

I simply do not subscribe to your religion.

Embrace tolerance and stop being a religious bigot.

And if you really thought that I was a troll, how would you explain your reply?

It would seem to be inconsistent with rational decision making to engage a troll in dialog and "challenges".

It is not conducive to credibility.


Until Apple puts out something more thaqn a general, standard support page, the issue not widespread. The only reason the very few with this problem are getting this much attention is because it's all about Apple and the iPhone. If the iPhone starts up 1 second slower than the previous model, you'll hear about it like it's the apocalypse.
 
I am specifically talking about the heat issues that have been reported on 3GS. We have heard some reports and probably a very small fraction of phones are affected. You are magnifying it as if it is there in every phone. You are probably quoting the Apple document which was an old document and that has nothing to do with the 3GS issue. What I am saying is, this kind of issues reported on the 3GS have been around with Nokia too. I just provided one example of a forum discussion on a Nokia phone. So you are minimizing any issues with Nokia and magnifying any issues with Apple. You seem to be arguing for the sake of arguing.

It must be an issue as Apple has programmed the phone to only allow emergency calls. This is something that no other manufacturer does. Why, because they don't have this heat issue. Sure, they all get warm/hot, but not the extent that it will cause damage like discoloring or making the phone inoperable. This is NOTHING like what you posted.
 
Pretty much every time you heard Jobs saying: "This is the FIRST phone to do this!" everyone on the Nokia forums were chuckling at you guys.

Nokia sure sells a lot of cell phones. But do Nokia smartphone buyers actually use those phones as more than phones? If so, why don't they show up proportionately in the web usage and app purchase stats? If not, why not?

Furthermore, if only a small percentage of the buyers of a given model actually use all the features on that model, the number of problem reports (heat issues or usability issues) would be proportionately smaller.
 
Nokia sure sells a lot of cell phones. But do Nokia smartphone buyers actually use those phones as more than phones? If so, why don't they show up proportionately in the web usage and app purchase stats? If not, why not?

Good point.

It's the first phone (iPhone) to do *this* that has an OS that doesn't suck hard and which will actually attract developers. The iPhone gets people talking. It gets them interested in using a smartphone and acquiring content for it from a single, central location. And it's all in a package that makes the whole process ridiculously easy. It's all about the OS. It's all about the interface. People actually WANT to use the iPhone's features. The implemenations of what's there are second to none. Copy and paste for instance, is implemented brilliantly. You'd think c&p actually STARTED on the iPhone, it's done so well. It's all about *how* you implement features, not features themselves. But you don't need me to tell anyone that. Just look at the response to the iPhone over the past two years. Game-changer. Big time.

Symbian is garbage. It needs a total overhaul. Nokia has all but admitted it openly. Sure, Nokia sells phones. Microsoft also sold plenty of copies of ME and Vista. Selling vast quantities of cheap phones with aging software does not impress. Nokia and the rest need to step up their game drastically. We need DRAMA from the competiton - refreshing ways of approaching the smartphone/handheld computer paradigm - not more shadowing and improvements that amount to "just enough."
 
LanBrown. You are mixing two issues. The document here http://support.apple.com/kb/HT2101 has always been around and not specific to 3GS. It describes the steps the device takes to regulate itself. Any device that does not do this is insanely badly designed since it is not just about heat from the operation of the phone but about surrounding external temperature increasing the internal temperature of the phone, as well. Here are the various 'governors' that exist to protect the device from heat. These are applied in sequence.

* The device stops charging
* Display dims
* Weak cellular signal
* Temperature warning screen appears with the message "iPhone needs to cool down before you can use it"

In the last state, instead of completely shutting down, the device allows you to make emergency calls which is a reasonable decision.

Until this 3GS issue is reported, there has not been wide spread reports of the last stage happening in normal operation of the phone.

If your point is that Apple put all these automatic steps in since the device is not thermally shielded properly, it does not hold water. Any responsible device maker will put in these steps to protect the device. I will be suprised if Nokia does not do this, may be they do not talk about this.

Now, 3GS comes on and there are some sporadic reports of heat issues in normal operation of the phone. It is still very small % similar to the Nokia report I quoted.

So, let us not confuse the two issues and come to the wrong conclusions.

If there are heat issues specific to 3GS that are due to poor thermal design, I will grant that to you. We do not know enough information about this to come to any conclusion. Let us wait and see.
 
wars wars

Nokia doesn't currently sell a phone comparable with the 3GS.

Symbian OS is dead.

People want a phone that works like a computer. Not a computer that works like a phone.


This whole thing is based off of 2? pictures of a miscolored white iphone 3GS.
The pictures may or may not be real, they may or may not be heat related.

I'm baffled to read of this single incident in every mayor media outlet with this few confirmed cases of an actual problem and not a simple manufacture defect of a single or handful of devices.


The Pre which consists of alot of the same parts and technology have had reports of heat issues which might be interpreted as there being an actual problem. However there is no indication yet that the mayority of the iPhone 3GSs has this kind of problem.
 
Victor Odin.. you speak of big numbers but yet you haven't supplied a single number to support your argument. You seem keen on alarming the community, anyone, that Apple have an issue with heat that is greater then any other electronics company.

Either you are too lazy to actually put forth the numbers or you are afraid that they will be teared apart. You don't educate anyone by telling them; "There are a large number of UNRESOLVED issue for a very small number of actual products ... many involving heat.". You instigate but prove nothing.
 
Nokia doesn't currently sell a phone comparable with the 3GS.

Symbian OS is dead.

People want a phone that works like a computer. Not a computer that works like a phone.


This whole thing is based off of 2? pictures of a miscolored white iphone 3GS.
The pictures may or may not be real, they may or may not be heat related.

I'm baffled to read of this single incident in every mayor media outlet with this few confirmed cases of an actual problem and not a simple manufacture defect of a single or handful of devices.


The Pre which consists of alot of the same parts and technology have had reports of heat issues which might be interpreted as there being an actual problem. However there is no indication yet that the mayority of the iPhone 3GSs has this kind of problem.

It's because it's the iPhone (and to a lesser degree, Apple in general.) Consumers expect a great deal from Apple because Apple has GIVEN them reason to. Apple is synonymous with quality and innovation in the public consciousness, and this goes back for years. Reputation is EVERYTHING.

The iPhone has been under the microscope since day 1. Even the slightest issue will generate hits because iPhone news is what's in. And as long as Apple takes its product seriously (you can bet on that), this situation won't change anytime soon. I'm being facetious when I say this, but you can have every Motorola phone for 100 miles catch fire and it *still* wouldn't be as big as so much as a single iPhone that may exhibit heat issues.

The media and the public at large are in an iPhone frenzy (which isn't surprising to begin with), and although the situation will normalize as time goes by, the anticipation and sense of excitement won't diminish entirely. The iPod has been at the forefront of tech news since its introduction in 2001. I expect the iPhone to achieve the same for years to come.
 
Well, actually, it is. This is an iPhone we are talking about, not an Apple TV.

Two different products.

Lots of devices are hot as per their normal operating state.

I've got a nice little Western Digital HD TV Media Player, which is hot even when turned off. It's noticeably hot. Nothing to worry about, though, it's just the nature of the beast.

Some external hard drives, even when not doing any work, still get hot when under power.

I highly doubt iPhones are noticeably hot while idle or not under a full load. And it seems Apple was unable to duplicate this problem, which explains why they simply updated a support page to remind everyone (to read th manual) and nothing else.
 
Nokia sure sells a lot of cell phones. But do Nokia smartphone buyers actually use those phones as more than phones? If so, why don't they show up proportionately in the web usage and app purchase stats? If not, why not?

Actually they do, you just haven't bothered to look for it.
http://www.opera.com/press/releases/2009/05/27/

how about this:
On July 4th, Symbian had nearly 44% of total mobile traffic worldwide. Hint, they were in the #1 slot.

As for apps, there are Java based apps and native apps. There are plenty of apps for S60. Is there a million native apps; no, but they are a higher quality app. Look at the apps avialable for the iPhone, most are utterly useless. If one adds in the java apps, then it would be over a million.

Unlike Apple, the other platforms are not locked to a single source for apps and the apps are not censored. I can buy from any source I want, an app store, the carriers page, the developers page, etc.

So what is your source for the misinformation about apps and data usage?

Furthermore, if only a small percentage of the buyers of a given model actually use all the features on that model, the number of problem reports (heat issues or usability issues) would be proportionately smaller.

I can do more on my phone concurrently than the iPhone can sequentially. I can take the phone I had in 2007 and it still outperforms the latest iPhone.

LanBrown. You are mixing two issues. The document here http://support.apple.com/kb/HT2101 has always been around and not specific to 3GS. It describes the steps the device takes to regulate itself. Any device that does not do this is insanely badly designed since it is not just about heat from the operation of the phone but about surrounding external temperature increasing the internal temperature of the phone, as well. Here are the various 'governors' that exist to protect the device from heat. These are applied in sequence.

* The device stops charging
* Display dims
* Weak cellular signal
* Temperature warning screen appears with the message "iPhone needs to cool down before you can use it"

In the last state, instead of completely shutting down, the device allows you to make emergency calls which is a reasonable decision.

Until this 3GS issue is reported, there has not been wide spread reports of the last stage happening in normal operation of the phone.

If your point is that Apple put all these automatic steps in since the device is not thermally shielded properly, it does not hold water. Any responsible device maker will put in these steps to protect the device. I will be suprised if Nokia does not do this, may be they do not talk about this.

Now, 3GS comes on and there are some sporadic reports of heat issues in normal operation of the phone. It is still very small % similar to the Nokia report I quoted.

So, let us not confuse the two issues and come to the wrong conclusions.

If there are heat issues specific to 3GS that are due to poor thermal design, I will grant that to you. We do not know enough information about this to come to any conclusion. Let us wait and see.

I can use my phone and get it hot and it WILL NOT shutdown and I can still continue to use it. That is a flaw in the iPhone. Show me where Nokia, RIM, Motorola, Sony-Ericcson, Samsung, etc. have a document like Apple does for the iPhone. You won't find one becuase they don't have these issues and thus a document wasn't needed.

How about a different way; so why does the iPhone need to be regulated and other phones do not?
 
Microsoft also sold plenty of copies of ME and Vista.

enough with the vista smear campaign, if you have used it you know it had its issues when vendors threw up collectively with their drivers and now its a rock solid and secure OS, get over it already.
 
Actually they do, you just haven't bothered to look for it.
http://www.opera.com/press/releases/2009/05/27/

Look at the apps avialable for the iPhone, most are utterly useless. If one

Try using an iPhone and actually looking around on the App Store before:

a) Lying

b) Unknowginly making an ignorant comment

As for your other comment:

How about a different way; so why does the iPhone need to be regulated and other phones do not?


Maybe they should, before someone gets seriously hurt.

http://www.google.com/search?q=nokia+overheating&hl=en&safe=off&start=20&sa=N

http://www.google.com/search?hl=en&safe=off&q=blackberry+overheating&aq=f&oq=&aqi=

http://www.google.com/search?hl=en&safe=off&q=palm+overheating&aq=f&oq=&aqi=

http://www.google.com/search?hl=en&safe=off&q=HTC+overheating&aq=f&oq=&aqi=



enough with the vista smear campaign, if you have used it you know it had its issues when vendors threw up collectively with their drivers and now its a rock solid and secure OS, get over it already.

You know an OS sucks hard when its manufacturer tries its best to forget it ever existed.

Windows sufferers have been getting the shaft from MS since 2001. How a company with that much R&D cash can't get a decent OS out the door is beyond me. But judging by the derivative, uninspiring messes that MS has rolled out since then, it comes as no surprise. They're a corporate/enterprise software vendor masquerading as a home/consumer vendor, and it shows.
 
Weird, my friend and I were just talking today about how much hotter our 3Gs phones run than our 2G phones.

Both of ours are black 32 giggers, we'll see whose blows up first. :rolleyes:
 
I can use my phone and get it hot and it WILL NOT shutdown and I can still continue to use it. That is a flaw in the iPhone. Show me where Nokia, RIM, Motorola, Sony-Ericcson, Samsung, etc. have a document like Apple does for the iPhone. You won't find one becuase they don't have these issues and thus a document wasn't needed.

How about a different way; so why does the iPhone need to be regulated and other phones do not?

This is getting to be humorous: Heat is an enemy of electronics. If Nokia allows a certain heat build up ( either internal or external causes ) and not shut down, it will damage the components.
You are actually arguing for idiosy on the part of Nokia.

But it looks like Nokia knows how to properly design hardware in a similar vein to Apple. But they do not allow making emergency calls. They simply shutdown the device.

See this discussion: http://discussions.nokiausa.com/discussions/board/message?board.id=smartphones&message.id=110689

And from Nokia user's guide

Always try to keep the battery between 15°C and
25°C (59°F and 77°F). Extreme temperatures reduce
the capacity and lifetime of the battery. A device
with a hot or cold battery may not work
temporarily.
Battery performance is particularly
limited in temperatures well below freezing.
 
You know an OS sucks hard when its manufacturer tries its best to forget it ever existed.

ME? yes, Vista? no. and at the end of the day they are still 85-90% of the market share, so who cares what we think. Companies are not lining up to roll out OS X in their enterprises, so until they do, Mac OS will be a niche OS.
 
enough with the vista smear campaign, if you have used it you know it had its issues when vendors threw up collectively with their drivers and now its a rock solid and secure OS, get over it already.

Which is why MS is scrambling to get 7 out the door and put Vista behind them?

Companies are not lining up to roll out OS X in their enterprises, so until they do, Mac OS will be a niche OS.

And I'm hoping it stays that way, thanks. I'm enjoying malware-free computing.

Enterprise is so yesteryear...
 
And I'm hoping it stays that way, thanks. I'm enjoying malware-free computing.

Enterprise is so yesteryear...

No reason at all for OS X to get into the corporate world any more than it's there now. The consumer market is lucrative, especially the Premium end where OS X flourishes. Apple has its specific corporate customers already.

The iPhone, however, is an entirely different device from an enterprise perspecive. Should be interesting to see how far it will go in this area.
 
Which is why MS is scrambling to get 7 out the door and put Vista behind them?



And I'm hoping it stays that way, thanks. I'm enjoying malware-free computing.

Enterprise is so yesteryear...

small companies = backbone of the US economy
small companies and large ones = Microsoft

Not taking sides, just saying thats the way it is. If apple wants to increase their market share thats what they have to attack.
 
Try using an iPhone and actually looking around on the App Store before:

a) Lying

b) Unknowginly making an ignorant comment

As for your other comment:

How about a different way; so why does the iPhone need to be regulated and other phones do not?


Maybe they should, before someone gets seriously hurt.

http://www.google.com/search?q=nokia+overheating&hl=en&safe=off&start=20&sa=N

http://www.google.com/search?hl=en&safe=off&q=blackberry+overheating&aq=f&oq=&aqi=

http://www.google.com/search?hl=en&safe=off&q=palm+overheating&aq=f&oq=&aqi=

http://www.google.com/search?hl=en&safe=off&q=HTC+overheating&aq=f&oq=&aqi=

I have used an iPhone and think of it as a toy. There are too many limitations in it that have been STANDARD in other phones for YEARS. Apple also controls what applications can be sold and where you can buy them.

So where is Java and Flash on the iPhone? Apple has decided that you don't need it.

The Nokia links show a battery recall. Apple has never had a battery recall, have they? Of course not. There are not many companies that make batteries; so companies like Apple, Nokia, Dell, Palm, etc. all rely on a third-party to produce them.
 
This is getting to be humorous: Heat is an enemy of electronics. If Nokia allows a certain heat build up ( either internal or external causes ) and not shut down, it will damage the components.
You are actually arguing for idiosy on the part of Nokia.

But it looks like Nokia knows how to properly design hardware in a similar vein to Apple. But they do not allow making emergency calls. They simply shutdown the device.

See this discussion: http://discussions.nokiausa.com/discussions/board/message?board.id=smartphones&message.id=110689

And from Nokia user's guide

Always try to keep the battery between 15°C and
25°C (59°F and 77°F). Extreme temperatures reduce
the capacity and lifetime of the battery. A device
with a hot or cold battery may not work
temporarily.
Battery performance is particularly
limited in temperatures well below freezing.

You have provided nothing. Apple has built-in that the phone will not work. I can heavily use mine and NEVER had an issue for hours and hours at a time. I can be sending a receiving large amounts of data, be working on a document, on the phone using BT, WLAN active, GPS active, email, have a slide show document open, have a movie playing and all of this over the course of a few hours and the phone is fine; this isn't using one app at a time either, they are ALL open concurrently. No overheating, no shutting down; just normal operation. That is what my phone deals with on a daily basis. Seems that the iPhone has an issue with doing only one or two things according the document Apple has published.

Nokia has deemed it uneccessary to put the restrictions in that Apple has; and for a very good reason; it is not needed.
 
Now wait a second Lanbrown, I grant that whatever you say about Nokia is true. On the other hand, how many incidents of the temperature warning indication that had been reported with 2G and 3G phones that you know off? ( not 3GS, it is too new ). And how does that compare to Nokia devices shutting down due to heat? I bet the numbers are all noise in both cases.

Nokia clearly says that IF the battery temperature goes up beyond a certain limit, they WILL temporarily shutdown the device until it cools down. Whether it happened to you or not is immaterial. Nokia has built in that protection in their phones. So has Apple. That IS a wise hardware design on the part of both Apple and Nokia. Apple goes one step further and allow you to operate the device at minimal levels. So I do not understand how in the face of what they say in the Nokia user document you can claim that 'Nokia has not put in any restrictions'. It is so openly there in the Nokia User guide.
 
No reason at all for OS X to get into the corporate world any more than it's there now. The consumer market is lucrative, especially the Premium end where OS X flourishes. Apple has its specific corporate customers already.

The iPhone, however, is an entirely different device from an enterprise perspecive. Should be interesting to see how far it will go in this area.

Do you actually find any fault with the iphone? Or is this the perfect device for you? From reading the comments on this thread I would swear you work in the iphone marketing division....

Yeah its a great device but far from perfect.

Mate, also get your facts straight, there is much much more $$$$$ in the corporate world then consumer. The problem is that OS X just does not deliver in the corporate world. Apple would love to crack the corporate world.

Who are these corporate customers your speak of, show me a major corporation in the world that runs OS X as their primary OS.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.