One more thing
Apple Care phone support is On Shore. (Sorry to offend you guys who don't live in the US.) I presume that the OP lives in the US, so you can use this additional argument for your father.
All of you power users have forgotten that most Switchers will need support from a call center. I have found the Apple Care Reps to be helpful for newbies as well as seasoned users.
For anyone who has suffered through support calls when the person does not have English as his primary language, Apple's North American call centers are great.
For anyone who has suffered through the support center reps looking through their manuals and forcing you to do their menial intermediate steps (that you have already done) to get to your problem, Apple Care is a breath of fresh air.
I have converted several people to Macs and they are pleasantly surprised at the helpfulness of Apple Care. The over-65 group has taken the One-to-One classes and found them to be quite helpful.
Apple also has many on-line tutorials and in-store classes available for Switchers.
If I were in the OP's situation, I would suggest that he take his father to an Apple Store (as others have mentioned) during a class for switchers. Computer illiterate or not, these classes are a pretty impressive intro to Apple.
Apple Care phone support is On Shore. (Sorry to offend you guys who don't live in the US.) I presume that the OP lives in the US, so you can use this additional argument for your father.
All of you power users have forgotten that most Switchers will need support from a call center. I have found the Apple Care Reps to be helpful for newbies as well as seasoned users.
For anyone who has suffered through support calls when the person does not have English as his primary language, Apple's North American call centers are great.
For anyone who has suffered through the support center reps looking through their manuals and forcing you to do their menial intermediate steps (that you have already done) to get to your problem, Apple Care is a breath of fresh air.
I have converted several people to Macs and they are pleasantly surprised at the helpfulness of Apple Care. The over-65 group has taken the One-to-One classes and found them to be quite helpful.
Apple also has many on-line tutorials and in-store classes available for Switchers.
If I were in the OP's situation, I would suggest that he take his father to an Apple Store (as others have mentioned) during a class for switchers. Computer illiterate or not, these classes are a pretty impressive intro to Apple.