Coverage of Apple's iPhone 4 Press Conference

[ScooterLibby]

This does seem like total deny mode so far.

 

[SchuettS]

1.7% return rate.. well im sure a lot others are like me waiting to see if apple is going to do something about it before we send it back. Im not going to send the phone back right away after waiting a month to get it.

 

[DakotaGuy]

1.7% return rate compared to 6% for iPhone 3Gs

It would not surprise me if they are fudging the numbers. All of this data is top secret within the company. No one outside really knows what is going on inside. If those percentages are that low this should not even be an issue.

 

[Salacion]

"1.7% return rate"

It'll be much higher once this press conference is over.

 

[ngenerator]

I personally love how he's quoting ATT Return Rates... What about return rates, Steve?

 

[macchiato2009]

If they've sold 3m phones, then 0.55% of that is 16,500 people.

16,500 people calling them within 3 weeks to complain about reception seems like a lot of people.

a lot to us

unsignificant to Steve apparently...

looks like 16,500 people can be wrong... bunch of LIARS huh ?

 

[ReallyBigFeet]

It's stupid. I didn't call Applecare and I have the issue. All my friends didn't call Apple. We were waiting for a fix. What a bunch of garbage.

That's because whining is free. If you actually called Applecare to complain, it costs you something...time.

When its popular to whine, everyone does it.

 

[Luke Redpath]

that's a warranty, but not applecare.

Apple Manufacturer Warranty == Basic AppleCare.

 

[Pro31]

All iPhones come with 1 year AppleCare.

its a one year warranty, not the same as applecare

 

[Kadin]

With statistics that back up that statement....0.55% of all calls to Applecare were about antennagate.

Yes, I'd say the facts are on his side on this one.

He could say any number he wants. Who exactly can challenge it? That info is not public.

 

[phinsup]

WOW, great statistics. I'll have to check those out and see how accurate they are.... oh wait I can't. I'll just have to take steve's word for it.

What a joke.

 

[190991]

It's a great show and they're doing the right thing. Those who want could have returned their phones within 30 days. Sorry guys you love your phone but you expect a beautiful and 100% functioning phone. No way. No antenna, less function. Antenna, less beauty.

 

[luv2hum]

ok, its been over 15 minutes jobs....wheres my free bumper and apple care!

 

[AaronTrieu]

if you sell 3 million of anything you will have a large amount of unsatisfied users.

 

[Pro31]

Apple Manufacturer Warranty == Basic AppleCare.

not the same though...who cares anyways, lets just see what apple does..

 

[KJ500]

FREE bumpers for people who want to keep the phones OR an exchange for people who want a phone that works the way it's supposed to.

There really aren't any other options. Except for an apology from Steve, not much else to be said today.

 

[.:ryan:.]

.

sorry quoted someone else by acccident...

 

[nora47]

wow apple is basically saying we are right, you are wrong....again


now what about the .55% with the proximity issue?

bet anything apple is lying about their amount of complaints, because nobody can prove them wrong

 

[derek4484]

HaHa

Steve Jobs just basically gave everybody the finger, including chuck schumer. He just said its the best phone in the world and there's nothing wrong with it. Did you really expect anything different from that smug bastard?

 

[The Phazer]

This is insulting so far.

Certainly, trying to push something like return rates and Applecare calls as any evidence one way or the other is the sort of thing a that a first year student would get kicked off a statistics course for.

Phazer

 

[aedraste]

Just tried the death grip on my LG Shine, on AT&T.

5 bars to 1 bar.

 

[macchiato2009]

wtf ? dropped calls vs 3GS ?

oh come on, i never had a dropped call with my 3GS

 

[Kavier]

That made me LOL.

At least we can have some humor in this situation

 

[greenmeanie]

Waiting for him to tell us "it's Magical"

 

[Intarweb]

I just wonder why Apple would call a press conference if only .55% were having this problem. What about the proximity sensor issue? I think Steve Jobs is in DEEP denial right now.

The conference had to be called. It's a major news story that has caused Apple to become a laughing stock. It was a necessity.