Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Overall pretty disappointing...

the main message I got from this: "There is no antennagate". Right...

This really didn't add up for me:

"we think it's affecting a small batch, but it has to do with inherent problems in smartphones"

So if it's a problem with all smartphones, how can it only be affecting a "small batch" of IP4s?

He meant small batch in the sense of users, not produced phones. A small batch of users.
 
I wonder how other manufacturers will respond to Apple calling them out so to speak. I bet we see a few commercials that attack the iPhone4 directly. Verizon will probably do it unless they have a hush hush agreement with Apple for an iPhone4. If they don't attack it like they did with the coverage commercial war I think a ViPhone is in the pipeline.
 
What about the percentage of people who exchanged their iPhone? How many people were holding off on returning the phone, hoping Apple would announce a recall or some other fix during today's press conference.

In light of this conference, I'd love to see the return rates after the end of next week.

People exchanging phones for reception issues would show up in the Applecare statistics. Very few people wait for press releases when they have an issue with a product....Most consumers call tech support.
 
Anyone else feel like the general tone of this conference was, "NONISSUE NONISSUE NONISSUE! TAKE YOUR FREE F#%@% CASE AND STOP COMPLAINING!" Because that's all I got out of it.
 
All I heard from that speech is:
I know of the issue, but since not all of you are complaining, I'm not going to fix anything publicly. My stocks dropped $5. Big whoops. My stocks go up yearly so I don't care. Yeah, hell. Here's a free bumper to shut you up.

Go return the iphone4 if you don't like it. IF all I did was buy it, then not a problem. But since Steve doesn't consider this an issue, he doesn't give a rats ass if I bought apps or other hardware or switched carriers or don't have my old phone to go back to.

And of course none of the bigwigs who have an iphone4 will have bumpers! Steve probably said, if you walk in there with one, you're fired. Or that you'll be hurting our brand name and stocks will go down cuz we don't trust our own goods.
 
Here ya go

Well, I just called AppleCare and they don't have any info on a refund or free cases. Also no info on Sept 30th
So I will update the OS if I still see an issue I will req a replacement. and a replacement after 9/30 (that is, if they don't change then entire phone by then......4Gba..........ba=better antenna)

"We can't make enough bumpers, so we will offer a choice of cases. You can apply on our website late next week. Pick a case, zoom, we'll send it off to you."
 
This was my first iPhone purchase. And it's a really amazing gadget. And while I can hold it such to make it drop bars (sometimes), I haven't had a dropped call or anything yet. I imagine if that consistently (or even occasionally) happened I'd be ticked about it and would seriously consider returning the phone and asking for a replacement or a refund. I would not act as if Steve Jobs personally ransacked my wallet and took my hard-earned money. I chose to buy the phone. If you want to swap commentary on how you're disappointed with how the new iPhone turned out, that's one thing, but the garment-rending melodrama from the people in here is mind-blowing. It's a wonder the forum server doesn't crash as it's full with peoples' sense of entitlement, bile, and bitterness. Go outside and hang out in the sunshine for a while or something. Sheesh.

images
 
Anyone else feel like the general tone of this conference was, "NONISSUE NONISSUE NONISSUE! TAKE YOUR FREE F#%@% CASE AND STOP COMPLAINING!" Because that's all I got out of it.

Nope - I learned that the other smartphones experienced the same issues and that this 'antenna-gate' was, as said, completely blown out of proportion
 
You didn't pay attention, did you?

Well, I just called AppleCare and they don't have any info on a refund or free cases. Also no info on Sept 30th
So I will update the OS if I still see an issue I will req a replacement. and a replacement after 9/30 (that is, if they don't change then entire phone by then......4Gba..........ba=better antenna)

Once again...
You will be able to order a bumper or other selection of cases from Apple late next week on their website. They will send it to you. You cannot facilitate this at an Apple Store.
 
People didn't call because they were not having any problems. I work in a call center... People call for everything.. And if they were having problems... They would have called.

I could care less who takes their phone back... They will have to pry my iPhone 4 out if my cold, dead fingers...
 
What about the percentage of people who exchanged their iPhone? How many people were holding off on returning the phone, hoping Apple would announce a recall or some other fix during today's press conference.

In light of this conference, I'd love to see the return rates after the end of next week.

This will be interesting to see and a valid point, but what is also a valid point, concerning how most Consumers are (impatient, demanding, and requiring instant gratification), that if it was truly an irreconcilable issue with 3 million iPhones out there, there could easily have been a 50,000 iPhone user march on the 5th Ave store in NYC if it was as bad as portrayed.

Apple's number is most likely low, the hype is most likely high. i imagine once everything is panned out, the real numbers will be closer to Apple's and they'll sell as many as they can make the rest of the year.
 
It's so LOW that's why Apple called a press conference! :rolleyes: Apple must think were ****ing idiots.

This whole thing is a joke. SCREW YOU JOBS!

of course the number is low. what did you expect. it was people like you on google payroll brought this issue to where it is.
 
If the iPhone got most of its sales because people bought a contract from AT&T and got an iPhone whether they want it or not, that would matter.

The fact that most windows sales simply happen because people buy computers and with only one exception you have to buy windows with it, isn't really a selling point.

Any other stupid comments?

Lets assume that Linux didnt exist.

People can buy a PC with Windows or a PC with OS X. Seems like the PC's with Windows are the best then cuz they are sure outselling OS X computers.

BTW the people who bought an iPhone are inclined to stay with AT&T because of the hassle of switching, inclined to stick with iPhone because of money tied up in the appstore, and inclined to stay because everything is already set up with iTunes/iPhone and upgrading to a new phone is much simpler than switching.

Wheres Windows 7's praise for outselling all of OS X in 2 weeks?
 
But their statistic is that .55% of the people purchasing iPhone 4s have reported an antenna or reception problem to applecare.

1.7% of AT&T users purchasing iPhone 4s have returned them. Versus 6% for the same time period on the 3GS.

This is actual population data, not inferred statistics. How are they misrepresenting the data?

1. A lot of people having the issue didn't call AppleCare, so using that as a measurable is a little deceiving

2. A lot of people may have been holding out on their return until hearing what Apple had to say. Now, some will keep it with the free bumper, and others will return. This number will go up, but probably not as high if they wouldn't have offered a free bumper.

I also think it's funny how the Pro-Apple people that have been criticizing the consumers with this issue will be right there in line for their free bumper. If you want to do what's right, you'll only request a bumper if you are having the issue.
 
If the temporary case offer expires on 9/30, will Consumer Reports amend their rating? This isn't a permanent solution.
 
Overall pretty disappointing...

the main message I got from this: "There is no antennagate". Right...

This really didn't add up for me:

"we think it's affecting a small batch, but it has to do with inherent problems in smartphones"

So if it's a problem with all smartphones, how can it only be affecting a "small batch" of IP4s?

Probably because 99% of happy customers out there don't have/don't feel/don't care about a "problem" that has been reported by a select few in the last months.
 
My Little Samsung

Had to play with my other phone (which I don't really use)... it's a slide phone. Samsung brand on the Verizon network. I played with it hold different area's of the phone and it didn't take long to find the place at the bottom of the phone that if I cover it with my palm, the bars drop. Makes sense since they try to design the antenna's to the bottom of the phone to keep them away from your head.

Just feeding my own curiosity and thought I'd share.
 
Here's the scoop...

So they've found a way to fix it - and they are of course making new phones now which will not have "the problem" - but these will not hit the retail channel until September. If you want an iPhone 4 that works properly, wait until then to get one. If, like me, you've already got one and like me, you have "the problem" [not everyone does apparently, even though Steve basically said that every smart phone including the iPhone has this problem, some people still refuse to believe him], they are going to give you a FREE bumper or 3rd party case to shut you up!

So all this stuff we've been reading about software fixes and special black phones being exchanged in store was just bollocks [as Steve would say].

So that's that - we're screwed!

BTW if you're one of the people that says they can't see a problem with the signal, then you'd better not be applying for a FREE case - those are only for the people who shouted loud enough for Apple to hear and then do as little as possible about it. Wankers!!
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.