Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
All iPads Coworker brags about abusing Apple's lenient return policy
- Thread starter HarryWarden
- Start date
- Sort by reaction score
If he is willing to do so for several returns, he would probably want his money back anyway.
You do not have to do it in one location, you can keep changing locations anyway. Apple will use the returned product towards refurbished one or used for Apple Care replacement. It isn't like they are loosing huge amount of money anyway.
You also do not need stick with Apple Store. If you willing do so, you return for few times, switch to Best Buy then Target, Then Future Shop (if you are in Canada), then Staples... Then finally return for the money. You can do that without paying anything for whole year if you want.
Sounds like he DOESN'T REALLY WANT an iPad.
To much stress. Just buy it and be happy with it.
If one person takes a leak in a pool, the pool won't really be affected. If every other patron relieves themselves in the pool, then the pool will be closed down for sanitary reasons.
Get the idea? One person pulling a stunt like this may not cost Apple a lot of money (which doesn't change the fact that it's wrong), but if people do it in greater amounts then it will not be sustainable and Apple will be forced to change their policies. Don't ruin it for everyone else.
Exactly. It may not even take a lot of people following the OPs coworkers actions for a change in policy which then goes on to affect the rest of us. But I'm sure that never crossed their mind, as they were too busy setting up new ipads every two weeks.
I'd think there is a database of sales and returns, and at some point Apple would refuse to sell anything to him. What does he do if he's told "sure, you can return this iPad, but you should be aware that you won't be able to buy any Apple products at all in the future"? Except start posting about his great Samsung experience
Your "coworker" does have to pay for the first iPad, eventually. Clearly he lacks basic intelligence if he believes this is a great way to get an iPad "without paying" because there is a lot of time he has to spend returning the iPads. My time is very valuable to me. I would never waste it in this manner. Then there is the drive, the parking in the god forsaken mall (usually) and of course gas.
Your "coworker" is a sure winner here.
Your "coworker" is a sure winner here.
People doing that are certainly not majority. I certain do not do that... Only time I return any Apple product is that I found some problems with the products or simply I do not feel I want keep it. I do not keep returning and get other one just for seek of keeping it without paying anything.
----------
I'd think there is a database of sales and returns, and at some point Apple would refuse to sell anything to him. What does he do if he's told "sure, you can return this iPad, but you should be aware that you won't be able to buy any Apple products at all in the future"? Except start posting about his great Samsung experience
Apple cannot deny you buying its product nor it can deny you return it. Rerun is certainly protected by law. Does not matter what is the objective, companies cannot reject anyone return unless it specifically said on its return and exchange policy. Companies certainly cannot reject anyone buying its product, otherwise, it is called discrimination.
Not if he uses a credit card and leverages the grace period to his advantage. But yeah, I can barely stand to do the once a year backup/restore let alone doing it every 2 weeks.
Certainly not true. It's only discrimination if they reject you based on ethnicity, religion, etc. If they do it because you're abusing their policies and costing them money, businesses certainly have the right to choose not to do business with you.
IMO, Apple is somewhat unique because it's a manufacturer and a retailer.
As a retailer, I think Apple (and any retailer) is within its rights to refuse to sell to a person (by giving the person a trespass warning), as long as they're not doing it because the person is a member of a protected class.
As a manufacturer, I agree with your statement that Apple cannot universally "reject" someone from buying one of its products, like an iPad. They can refuse to sell to a person in one of their retail stores, but they can't stop the person from purchasing at Best Buy/WalMart/etc.
Amazon is notorious for not selling to people who have a record of returning a lot of things, similar to this thread:
I'm outraged! Amazon banned me forever because of too many returns
I'd think there is a database of sales and returns, and at some point Apple would refuse to sell anything to him. What does he do if he's told "sure, you can return this iPad, but you should be aware that you won't be able to buy any Apple products at all in the future"? Except start posting about his great Samsung experience
Oh there is a record but they would need a tip off to go looking at it. If he's mixing up stores etc he might be under the radar enough that they went thinking he's up to something funny.
Service side has active searching but not retail. Service is often tipped off when someone gets a swap on a device that turns out to be tampered with. I'm talking internal not just 3rd party screen. Someone does that once they will do it again. So you run the customer details to see how many devices they are bringing in, why. Tampered devices can have their replacements flagged to not be serviced in store etc.
A store can decide to not sell to you, for any legal reason. There is "discrimination" and "illegal discrimination". Not selling to people that abuse your return policy is perfectly legal discrimination. If someone else sells an Apple device to them, that's their problem.
As far as returns are concerned, a store has to do as they promise. They don't have to promise to accept returns, and if they don't promise it, then they don't have to do it. (Unless the product is defective, not sold as advertised, and so on).
It's his life, his apple device, and apples return policy. What does this have to do with you? Therefore why do you care?
right. that has already been factored into their cost analysis long ago. you think one guy out of billions will change anything.
It's been factored in...so it's ok? No one guy won't make a difference, but the more that do it the more of a difference it will make. It's good to know that people with no integrity support others with no integrity.
He's not my friend. He sits in the cubicle next to me at work so I'm kind of forced to listen to his BS whether I like it or not. I actually find the guy obnoxious because he thinks he's smarter than everyone else (including Apple, apparently).