No Order number no Text
Hi
I ordered a 16GB Black from CPW yesterday, thought what the hell at 14:55, order completed about 15:15 but that was faffing around with all the insurance stuff.
The lady did not give me an order number but said I had been allocated one. I phoned back at 1600 and the guy said they cannot check iPhone orders presuming that I ordered it on the web, he was able to do so though because I did it by phone.
At 19:30 I phoned again worried about these reports they were cancelling the orders. Get through at 19:45, as soon as I said iPhone he said he would transfer me (this was the orders dept which I only wanted confirmation and was the same dept that checked it earlier), yet the dept he put me through couldn't access iPhone orders on the system!! this was now 19:55 so I couldn't be transferred back!
I have checked my mobile this morning (as I gave that number to them) but I don't have any texts. The didn't ask for my email either. I requested it be delivered to branch for collection as out all day, but they told me it wouldn't be there by store opening hours, yes others have been told it would!
I hope it still arrives today, will be severely disappointed if not as all the checking said they would and I had secured one.
I wish I had my order number!!! grrr