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The emailer said that they “trust each other” if that was true they wouldn’t need access to each other’s device’s. It’s single login because it’s its a personal and private device.
 
Simply have a screen where you first tap the user you want to authenticate as, then FaceID only has to attempt a match vs. that person's face instead of trying to decide among a list of different possible faces.
This probably should be set up in a way that the primary user doesn't have to tap anything but a secondary user has the option to tap on something to select his face.
 


Apple says Face ID has a one in 1,000,000 chance of being spoofed, compared to one in 50,000 for Touch ID, although the probability of a false match is higher among identical twins, siblings who look alike, and children.

Dear MacRumors:

Apple said no such thing about SPOOFING probabilities. Spoofing means attempting to imitate a face. Perhaps you're thinking of a false positive.

What Apple said was:

"The probability that a random person in the population could look at your iPhone X and unlock it using Face ID is approximately 1 in 1,000,000"

Obviously if you made the correct kind of mask, the chance of FaceId on that person's phone being spoofed is nearly 100%.
 
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Until you can have multiple user accounts what’s the point anyway other than for minding children?
 
Are you married?

I'm married. Going on 9 years. Never had a need to unlock with TouchID. But my wife uses a 6 digit code that I've remembered. She rarely has had a need to enter my phone. If so I tell her my 6 digit code. If we're in a public place, and I cant access the phone because I'm driving or hands are full, she literally just holds it up to my face, I look at it for less than 1 second and it unlocks. I look at the stereo screen on my dashboard for a longer period of time just to change the song or radio station. So please don't tell me you can't look at the phone for a microsecond to unlock it. Much faster than reaching over and unlocking with your finger.

I can understand why some couples and other situations would want this. But it was never the intended method, so it shouldn't be expected. As mentioned in a previous comment, when signing up to use TouchID with a bank or other secure app, they explicitly have you declare you are the only user of said device.
 
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Emergency being...? You can still emergency call when the phone is locked. I can't think of a scenario that would constitute an emergency but involves unlocking their phone to resolve the emergency. That scenario also involving you not having your own phone.
There are tons of scenarios where accessing information stored on the phone (like a phone number, medical information) can be vital in an emergency. And that is before even talking about the general usefulness of a smartphone (even without any personalised information) in an emergency if the person needing access has for one reason or another not a smartphone him- or herself in that moment.
 
Not ideal if you have kids with devices, not that a kid should have a £1k phone but if this is the standard in years to come on cheaper devices then multiple Face ID is required.
Is it that hard to type a password? I mean I know it’s a bit of a loss of convenience for you, but I don’t see a parent accessing their kids phone constantly to the point where this would really be annoying. The kid gains more convenience and security from it from other people. To each his I guess
 
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Not ideal if you have kids with devices, not that a kid should have a £1k phone but if this is the standard in years to come on cheaper devices then multiple Face ID is required.

I feel like Apple doesn't have any parents working in the product department...

Even if you don't buy your kids a high end phone... what if they want to borrow your phone to play a game or something... much easier to just register your kids fingerprint.
 
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Craig seems to be at least considering it.

I don't think he (Or Apple) is considering it, as he said their focus is single authentication at the moment. I think he is just acknowledging the email and the customers idea behind multiple authentication (Which could happen). But I like that he replied to the customer, as it shows a level of respect in the least.
 
LOL. "33 year Apple Fan" in the signature is just as stupid as people listing their apple devices in forum signatures.
Such an odd group of nannies.
 
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I really hoped they would fix multi-user in the 2018 iPads (if they get faceID as rumored). No way my GF wants to login with passcode every time.
 
If that’s the case then can Craig please explain why Touch ID is used to switch user accounts on the MacBook with touchbar?
TouchID on an iPhone - there can only be one user; you're probably the only one who's going to use it.

TouchID on a MacBook - there can be multiple users; multiple people may be using the same device in a household.

Different product with different uses.
 
*She* could also work in rare sensitive positions.

Yeah, that's pretty obvious though isn't it? I said "he" because he was the one who wrote the letter.

So... as a workaround to one security feature we should reduce the efficacy of another security feature?

If the position you are in in so sensitive that a complex password is necessary on your iPhone, then you shouldn't be using FaceID at all, as it has been proven to not have secret spy/comic book action hero levels of security. That's to say that you are so very important that it would be worth it for an individual/organization/government to replicate your face by creating a mask to spoof it.

I don't know whether it's ego or paranoia, but the vast majority of us simply don't rate that highly and FaceID and maybe a six digit password is more than good enough.
 
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These replies always intrigue me. He must get thousands of emails like this a day. So I’m assuming he’s got a separate email for work. What does he do - just go in the customer inbox and shoot off a few emails whenever he feels like it? You’d have to think Apple PR would want to take a look first?
 
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