Craig Federighi Responds to Google's Subtle 'Luxury Good' Dig About Apple Products and Privacy

[apolloa]

I think Apple is facing a dilemma themselves.

If they go after developers known for mining data, they get accused of being a bully. Just look at the controversy surrounding screen-time apps when Apple yanked enterprise access for them (which basically tanked their entire business model).

Yet if Apple does nothing (or is seen as not having done anything), they get accused of being negligent.

I think what Apple can realistically do is to keep promoting their own default apps, which shouldn't data-mine their users. This is why I support Apple favouring their own native apps, to the point of giving them special system-level access or integrations that third party apps don't have.

The safest hands are still your own.

I just think they should either have a rule that applies to everything, not treat different apps with different rules, and stop trying to promote themselves and the knight in shining armour protecting your privacy.
If they promote their own apps and give them special treatment too much then that will be seen even more as anti competitive behaviour.

Apple can win, they just chose not to for some odd reason, weather that is the money or not who knows?
Perhaps they need to let the consumer decide more and stop being so controlling.

 

[1146331]

I just think they should either have a rule that applies to everything, not treat different apps with different rules, and stop trying to promote themselves and the knight in shining armour protecting your privacy.
If they promote their own apps and give them special treatment too much then that will be seen even more as anti competitive behaviour.

Apple can win, they just chose not to for some odd reason, weather that is the money or not who knows?
Perhaps they need to let the consumer decide more and stop being so controlling.

This.

If Apple fairly and equally applies their rules to the entire platform, it would show that they have a spine and some integrity.

 

[dannys1]

I just wished my “great product” wasn’t crippled. If I want to buy a Kindle book, that’s my right! And if I want Google maps as my default maps app, that’s my right! Apple’s biggest annoyance is that they want to control what we’re able to purchase and customize on our phones, and that’s not ok. Sure, privacy is amazing and very welcomed. But you can’t just keep calling your devices “great” when you intentionally cripple them.

But that's been Apple since the dawn of time - an all in one easy to use eco-system they control. It's not going to change. It's how Steve wanted it and it's how Cook has continued it, it's the Apple ethos instilled into the heart of it.

 

[Skoal]

We will see, Apple is being sued for selling users information, that’s not been reported on this site though.

http://9to5mac.com/2019/05/25/apple-itunes-lawsuit/

So much for privacy Apple, sold to the highest bidder it seems... bunch of hypocritical liars.

Lol Apple is being sued so it must be true they're guilty. So much for innocent until proven.....
Apple is being sued for a million things. Are they guilty of all these other things as well?
[doublepost=1559241782][/doublepost]

If Apple is bending backwards for China then it begs the question who else it's bending backwards for? Google at least has refrained to do business in China due to state controlled censorship and spying on dissidents. That's why Apple's privacy claims come across as lip service.

So complying with Chinese law is now "bending backwards"? Google doesn't have search in China because of the huge uproar it caused when they did it. They'd still be doing it if it weren't for that uproar. I mean it's not like google gives a crap about user privacy, lets be honest. If google is holier than thou why do they still have manufacturing there?

 

[apolloa]

Lol Apple is being sued so it must be true they're guilty. So much for innocent until proven.....
Apple is being sued for a million things. Are they guilty of all these other things as well?
[doublepost=1559241782][/doublepost]

So complying with Chinese law is now "bending backwards"? Google doesn't have search in China because of the huge uproar it caused when they did it. They'd still be doing it if it weren't for that uproar. I mean it's not like google gives a crap about user privacy, lets be honest. If google is holier than thou why do they still have manufacturing there?

Firstly your too late with your comment, a pleasant chap on here had a nice comment back and fourth about it.
Secondly actually your wrong, the Chinese government control the majority of what it’s citizens can and can’t do, sounds like you don’t really know the country or it’s history.

http://www.google.co.uk/amp/s/www.independent.co.uk/life-style/gadgets-and-tech/news/google-china-app-search-engine-great-firewall-peppa-pig-letter-n-latest-explained-a8474866.html%3famp

It’s funny to read someone blame the public for having an uproar as they could of potentially had some freedom in their lives?

 

[aaronhead14]

But that's been Apple since the dawn of time - an all in one easy to use eco-system they control. It's not going to change. It's how Steve wanted it and it's how Cook has continued it, it's the Apple ethos instilled into the heart of it.

Incorrect. macOS isn’t this way, even today. It’s just iOS that’s crippled.

 

[decafjava]

Incorrect. macOS isn’t this way, even today. It’s just iOS that’s crippled.

I wouldn't say crippled at least for me, I don't need all the functions on my phone some seem to want. I can see for iPads perhaps.

As for MacOS yea, it's a lot more flexible than most people think. I believe most look at the difficulty of upgrading and repairing most Macs and think the same for the OS.

Funny how we have drifted away from the privacy thing.

 

[dannys1]

Incorrect. macOS isn’t this way, even today. It’s just iOS that’s crippled.

And who was it that wanted it that way? Steve...

 

[Khedron]

And who was it that wanted it that way? Steve...

When did Steve ever keep the same design for 7 years?

 

[I7guy]

When did Steve ever keep the same design for 7 years?

There is literally no difference in apple’s designs of iPhones until the iPhone X. Thickness and length aren’t a differentiating factor.

 

[Regbial]

Unless you have failure rates, you just posted a few threads on a forum. 18M macs were sold last year. You can trick up your posts with all kinds of Internet mockery, but you have no substance.

Whatever helps you sleep at night...

Is it so hard to believe that with 1.4 billion active devices in circulation, there are plenty of satisfied costumers out there whose Apple products are working perfectly fine for them?

With serious design flaws?.... Yes.. Yes actually.
[doublepost=1559348456][/doublepost]

Is it so hard to believe that with 1.4 billion active devices in circulation, there are plenty of satisfied costumers out there whose Apple products are working perfectly fine for them?

For the record my brother got hit with the "touch disease" on his iPhone 6. THere's really nothing he can do to fix it, and Apple's repair offering only extends to the iPhone 6 Plus. Ofc.

My older brother's iPhone 6S GPS just fails.

My iPod touch (and all iPod touch gen 6, ALL OF THEM. Did you read that? ALL. OF. THEM.) have faulty battery and battery life detectors. You charge to full, use it for 2 hours and it drops to 20% and it stays there for another 4 hours. I imagine it's the same for the newest version since there is no change in battery reported.

So yeah, I have been personally affected by the flaws. And people being upset with their purchases have validity. Wether you like it or not. "Hey the majority of people are straight so let's just.... erase gay marriage kk?" Is your kind of logic, it would seem. you can replace "straight" and "gay marriage" with many terms.

 

[Abazigal]

For the record my brother got hit with the "touch disease" on his iPhone 6. THere's really nothing he can do to fix it, and Apple's repair offering only extends to the iPhone 6 Plus. Ofc.

My older brother's iPhone 6S GPS just fails.

My iPod touch (and all iPod touch gen 6, ALL OF THEM. Did you read that? ALL. OF. THEM.) have faulty battery and battery life detectors. You charge to full, use it for 2 hours and it drops to 20% and it stays there for another 4 hours. I imagine it's the same for the newest version since there is no change in battery reported.

So yeah, I have been personally affected by the flaws. And people being upset with their purchases have validity. Wether you like it or not. "Hey the majority of people are straight so let's just.... erase gay marriage kk?" Is your kind of logic, it would seem. you can replace "straight" and "gay marriage" with many terms.

And my Apple devices have worked flawlessly since day one.

So it really boils down to one’s anecdotal evidence against another’s.

Yes, I do not deny that there are issues, but I think you are all making them out to way larger than they really are. Occam’s razor would suggest that what we are seeing is simply a small group of people who have been affected, and are more vocal about it (thanks to the power of the internet). Meanwhile, the majority of users are using their devices happily without any issues, and that’s really what matters for them. Not that someone else’s iPad Pro is apparently bent, but that theirs is still working fine.

That’s why Apple products continue to sell, and Apple continues to be as financially successful as it is.

 

[Baymowe335]

Whatever helps you sleep at night...


With serious design flaws?.... Yes.. Yes actually.
[doublepost=1559348456][/doublepost]
For the record my brother got hit with the "touch disease" on his iPhone 6. THere's really nothing he can do to fix it, and Apple's repair offering only extends to the iPhone 6 Plus. Ofc.

My older brother's iPhone 6S GPS just fails.

My iPod touch (and all iPod touch gen 6, ALL OF THEM. Did you read that? ALL. OF. THEM.) have faulty battery and battery life detectors. You charge to full, use it for 2 hours and it drops to 20% and it stays there for another 4 hours. I imagine it's the same for the newest version since there is no change in battery reported.

So yeah, I have been personally affected by the flaws. And people being upset with their purchases have validity. Wether you like it or not. "Hey the majority of people are straight so let's just.... erase gay marriage kk?" Is your kind of logic, it would seem. you can replace "straight" and "gay marriage" with many terms.

Nice anecdotal stories. My Apple devices are perfect. ALL OF THEM.

Come back with a few facts and we can have an intelligent discussion instead of you just repeating personal experience.

Apple sold 18M Macs and only made a minor redesign on the 2019 models. Tells you what you need to know.

 

[PickUrPoison]

You cannot purchase Kindle books in the Kindle app on iOS. That is the whole point of my post. Apple blocks Amazon from doing in-app digital purchases. And it's a bad user experience! Apple needs to stop ruining the customer experience by intentionally crippling apps.

No, Amazon blocks Amazon from doing in-app digital purchases.

Apple would be very happy if Amazon would allow users to make IAPs. Some would just say Amazon is greedy, but they (and others, Netflix for example) simply prefer not to share any of their revenue with Apple. That’s their choice, and it’s ok with Apple.

If Amazon, Netflix and others choose to deliberately cripple their app and ruin the customer experience, that’s on them. Apple doesn’t require them to do what’s right for the customer.

 

[Omega Mac]

But that's been Apple since the dawn of time - an all in one easy to use eco-system they control. It's not going to change. It's how Steve wanted it and it's how Cook has continued it, it's the Apple ethos instilled into the heart of it.

I guess it's also in Apples interest to be seen as the safest choice from software to hardware, so an effective culling of industry app practises may fall short in reality, which means they retain distinction but have done enough to keep you from wandering out of the Garden.

They only have to always be a % better than Android, start shaping up bad practices with app industry, bit by bit and then guarantee godlier stand in privacy for their own software and apps to always be ahead.

Some of this may be real world and some of this may only need be perception. Chop and change as you see fit!

On a side note, Notes app was something I under valued for a long time on both macOS and (especially) iOS and now really value it!

 

[aaronhead14]

No, Amazon blocks Amazon from doing in-app digital purchases.

Apple would be very happy if Amazon would allow users to make IAPs. Some would just say Amazon is greedy, but they (and others, Netflix for example) simply prefer not to share any of their revenue with Apple. That’s their choice, and it’s ok with Apple.

If Amazon, Netflix and others choose to deliberately cripple their app and ruin the customer experience, that’s on them. Apple doesn’t require them to do what’s right for the customer.

Apple indirectly blocks them by requiring a slice of the cake. It's very much Apple who's at fault here, not Amazon.

 

[PickUrPoison]

Apple indirectly blocks them by requiring a slice of the cake. It's very much Apple who's at fault here, not Amazon.

There’s no blocking at all, direct or indirect. Amazon is free to do as they wish. Apple is perfectly ok with Amazon selling—or not selling—via IAPs. The choice is completely up to Amazon. But if Amazon wants to sell digital goods via IAPs, they must pay the required fee just like everybody else does. Why would you think Amazon should get a pass? Nope, no free ride; Bezos isn’t special.

However, Amazon can sell $100 billion worth of manufactured goods through the Amazon iOS app and pay exactly $0 to Apple. That’s a pretty good deal, right?

 

[Abazigal]

I just think they should either have a rule that applies to everything, not treat different apps with different rules, and stop trying to promote themselves and the knight in shining armour protecting your privacy.
If they promote their own apps and give them special treatment too much then that will be seen even more as anti competitive behaviour.

Apple can win, they just chose not to for some odd reason, weather that is the money or not who knows?
Perhaps they need to let the consumer decide more and stop being so controlling.

I think that at a time like this, Apple should promote their own apps more than ever.

We are now approaching an inflection point where users are increasingly becoming aware of just how irresponsibility their data has been treated by companies. I get that Apple doesn't want to promote their own native apps too much (because that would decrease the market for third party apps), but it seems like one increasingly viable solution is to simply go all-in with the stock iOS apps.

 

[apolloa]

I think that at a time like this, Apple should promote their own apps more than ever.

We are now approaching an inflection point where users are increasingly becoming aware of just how irresponsibility their data has been treated by companies. I get that Apple doesn't want to promote their own native apps too much (because that would decrease the market for third party apps), but it seems like one increasingly viable solution is to simply go all-in with the stock iOS apps.

But Apple fully promotes this ‘irresponsibility’. It puts freemium apps first in its promotions...
They even integrated Facebook and Twitter into iOS .

 

[I7guy]

But Apple fully promotes this ‘irresponsibility’. It puts freemium apps first in its promotions...
They even integrated Facebook and Twitter into iOS .

Facebook and twitter both are integrated into ios 12.4? I must have been asleep at the wheel not to know that.

 

[Abazigal]

But Apple fully promotes this ‘irresponsibility’. It puts freemium apps first in its promotions...
They even integrated Facebook and Twitter into iOS .

Facebook and twitter integration were both removed as of iOS 11.

And while I abhor freemium apps, that's a separate issue altogether.

Up till now, that people were largely silent about google and Facebook wasn't that they were fine with how these companies were managing their data. It's that they simply weren't aware of said practices, and now that they are out in the open, the backlash tells us that consumers by and large aren't happy with the revelations. While it may not lead users to boycott Facebook or google services right away (or ever), it does plant the seeds of doubt in their minds, and might lead them to treat future Facebook / google products with increased scrutiny and skepticism.

What we are seeing is likely just the beginning. General sentiment used to be that Apple would never succeeding services because they lack data collection on the scale of google and Facebook. Might we see a paradigm shift where more users increasingly embrace Apple's services because they are (1) increasingly good enough and (2) promise to treat your data better?

 

[Regbial]

And my Apple devices have worked flawlessly since day one.

So it really boils down to one’s anecdotal evidence against another’s.

Yes, I do not deny that there are issues, but I think you are all making them out to way larger than they really are. Occam’s razor would suggest that what we are seeing is simply a small group of people who have been affected, and are more vocal about it (thanks to the power of the internet). Meanwhile, the majority of users are using their devices happily without any issues, and that’s really what matters for them. Not that someone else’s iPad Pro is apparently bent, but that theirs is still working fine.

That’s why Apple products continue to sell, and Apple continues to be as financially successful as it is.

Well at least you aren't rude. I appreciate that. Yes Occam's razor and all that.

"Meanwhile, the majority of users are using their devices happily without any issues, and that’s really what matters for them." Yeah but umm maybe they should care about others. CRAzY concept I KNOW! And how their issues could potentially affect them. As I showed many would be consumers of the newest Macbooks are very much in doubt about buying a new one. You guys seem to forget that fact.

 

[decafjava]

@Regbial I appreciate reading different opinions, really,

Well at least you aren't rude. I appreciate that. Yes Occam's razor and all that.

"Meanwhile, the majority of users are using their devices happily without any issues, and that’s really what matters for them." Yeah but umm maybe they should care about others. CRAzY concept I KNOW! And how their issues could potentially affect them. As I showed many would be consumers of the newest Macbooks are very much in doubt about buying a new one. You guys seem to forget that fact.

Perception is important, yes I get that too. I am happy with my iMac but of course I have not read about many problems with the 2015-2019 Apple supplied wireless keyboards. I would think twice about getting a Macbook Pro now if I wanted a laptop or look at say the Air or one of the other older models. Wait and see for the latest model I guess.

Again I wonder if we are not drifting offtopic here? Hardware is usually discussed in other subforums.

 

[nexusrule]

A dig is poke in the ribs, an attack is punch in the face, something you deserve.

Yes? And why? Because it works for a company you don’t like? I really hope (for you) that you are a 12 yo.

 

[bozzykid]

Law enforcement would need a warrant duly authorized by a judge. The judge is going to weigh the value to justice against the weight of the constitution. The data is not Willy-nilly given away just because some rogue cop gives his say-so.

Sure. I don't think I implied rogue cops are getting iCloud data from Apple without a warrant.