gibbz
macrumors 68030
I was the one who described the fingerprint issue. I bought mine at AT&T, but took it to Apple and they replaced it no questions asked. New iPhone screen is just fine.
Curious - How many stuck/dead pixels does your 3G have?
- Thread starter aphexii
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I was the one who described the fingerprint issue. I bought mine at AT&T, but took it to Apple and they replaced it no questions asked. New iPhone screen is just fine.
You're right my math is off, I'll say like the size of a pencil eraser, you can even see it with the phone turned off, I've been trying to take pics but it is very tough to get it to focus...
Anybody else with this problem? and any luck in getting a replacement?
DreamPod
macrumors 65816
OK, I'll bite. Why does quality need to be 100%? It isn't for any other device this size at sub-VGA resolutions. Nintendo DS: stuck pixels. Sony PSP: infamous for stuck pixels (and Sony's policy, no returns unless you have like 8 or more stuck pixels). Pretty much every LCD manufacturing process ends up with some units with stuck pixels, it's not an indication of poor manufacturing conditions, it's just the way the things work.
One thing to note is that sometimes when a device comes with stuck pixels out of the box, those pixels fix themselves after a few days. So unless you've got a few of the suckers, might be worth just waiting a week or two, and then if they are still there, taking it back. I guarantee you you'll have a lot less hassle swapping the device in a couple weeks.
He said the dust inside the screen indicates poor manufacturing conditions, not stuck pixels.
clayj
macrumors 604
Turns out my new iPhone 3G also has a stuck pixel, a red one almost on the very edge of the screen. It's much harder to see than the middle-of-the-screen blue pixel I had on my first iPhone 3G, so I've decided not to press my luck at the Apple Store and I can live with it.
Someone at Apple needs to talk with the manufacturer about doing better QA on these screens while they are on the assembly line. They may consider one or two stuck or dead pixels "acceptable", but I don't. There should be NO stuck pixels, and no dead ones, when the screen is brand-new. I'm only letting this one slide because it's very, very hard to see and I don't want to piss off the folks at the store here.
Someone at Apple needs to talk with the manufacturer about doing better QA on these screens while they are on the assembly line. They may consider one or two stuck or dead pixels "acceptable", but I don't. There should be NO stuck pixels, and no dead ones, when the screen is brand-new. I'm only letting this one slide because it's very, very hard to see and I don't want to piss off the folks at the store here.
vertigomhs
macrumors member
i have about 4 dead pixels, and a speck a black dust thats really annoying on light backgrounds, im gonna see if i can return it later at either apple or att.
I returned mine today. It had 2 dead pixels, and I got a brand new one. He let me keep the accessories from my old iphone in addition to the ones that came with the new one. THEN the new one had kind of a wave effect in the corner and a dead pixel there too. The genius let me do another exchange! he is awesome. he also said that 1 dead pixel on a screen this size is enough to warrant an exchange, and if i ever find one within the 1 year warranty, i can bring it on back and exchange it.
sistim turbo
macrumors newbie
i too, have 1 piece of dust or what i think is plastic shaving.
what to do?
what to do?
billyripkin
macrumors 6502
Perfect and crossing my fingers.
ldkaplan
macrumors regular
That sounds really odd.
Do you have a screen protector on? You may have a bubble in it.
Do you have a screen protector on? You may have a bubble in it.
I think it depends on how you classify "need".
I've found people on MacRumors to be some of the most unreasonable consumers ever. That said, dead / stuck pixels really are irritating, and shouldn't be a problem on an iPhone-sized LCD.
Personally, my DS has 0 stuck pixels (as did my first iPhone, as do my iPod, GPS, and other sub-VGA devices).
Yes and no. This was mostly true about ten years ago, but manufacturing processes have improved substantially since color LCD's reached critical mass, and continue to do so.
The notion that all LCD's are inherently flawed and that a consumer should be happy they didn't get a unit that was more flawed than another is retail manager B.S.
I'd go out on a limb and argue both points.
Yes, some pixels really do seem to get their act together and start acting normally. Other times, bad pixels are indicative of a larger problem, and you'll see the problem spread like a cancer.
As far as waiting to return the phone, I'd think holding out a few weeks gives AT&T or the Apple Store more ammunition to blame you for abuse. Not to mention that the Apple Store's return policy is 14 days.
razorianfly
macrumors 65816
0 Stuck/Dead pixels.
Perfection? - I think so.
R-Fly
Perfection? - I think so.
R-Fly
It's better to make an appointment with the genius bar, so you don't have to wait that long. You can make an appointment online.
The store that I purchased from doesn't have any openings. They also don't have any iPhone in stock. Am I out of luck until they get new stock or are some set aside for exchanges?
drakeshipway
macrumors 6502
edit
Before I said I had 0 dead/stuck pixels..
But after looking at it, I've realized I actually have 5 !!
I hope Rogers will let me exchange, Also.. I bought a White iPhone, and if I get it exchanged, can I get a black one?
pce
Before I said I had 0 dead/stuck pixels..
But after looking at it, I've realized I actually have 5
!!I hope Rogers will let me exchange, Also.. I bought a White iPhone, and if I get it exchanged, can I get a black one?
pce