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You know this is just embarrassing.

When I last travelled to the UK with my American credit card, shop staff looked at me like I was a refugee from the third world with my plastic card with some VHS tape glued to the back.

In most of Europe and indeed 84 or so countries around the world, they've moved to chip and PIN credit cards. They are nowhere near so vulnerable as our antiquated technology, so they don't have fiascos like Target and similar.

In fact many countries have had this for over a decade.

Even though some of our credit cards are getting chips in them, they are still not the same as chip and PIN. And still not compatible with the standards used abroad.

We should be leading the world with this stuff, and instead we are deliberately choosing to be left behind.

What's worse, with this amazing new technology that Apple has provided, retailers like CVS and RiteAid are actually making a disgusting conscious decision to disable Apple Pay even though they are perfectly capable of accepting it. Just for reasons of greed, and nothing to do with customer service or choice.

Apple Pay is a way for us in America to start to catch up with the rest of the world, and yet American corporations are finding ways to kill it as best they can.

Despicable and embarrassing anti-consumer behavior.

I for one will be boycotting any corporation that chooses to deliberately stand in the way of progress.
Agreed! I live in Canada, but I recently visited the US and it's a bit backwards to what I'm used to. We have NFC terminals almost everywhere. I even paid for a taxi ride with a portable payment device with NFC.

I was pleasantly surprised when I visited a Wegmans supermarket in Niagara Falls, NY and paid via Visa PayWave with my Canadian Visa card.

In Canada, we have NFC terminals almost everywhere. Any card or device that has this capability is eligible. I can use my Android phone or my credit card.

I don't understand why a retailer would restrict types of payment. They are shooting themselves in the foot. Seems very un-American.
 
Wait, what? They are refusing custom essentially because it's not how they want customers to pay for stuff? How on earth are these people in charge of a company? Human stupidity and arrogance know no bounds.

Paying with your phone with stuff like Apple Pay and Google Wallet is the future, why wouldn't you want to support this? Apple Pay isn't here in the UK yet but if I was a small retailer I would definitely be wanting to support this, it's pretty much guaranteed to give you atleast a small sales boost from people interesting in using this tech.

This company deserves to fail.
 
For everybody whining already, perhaps it would be nice to think about why they might do this? It's not like this is a service Apple is providing for free. Just because you don't have to pay for it doesn't mean somebody isn't. I don't know what Apple takes from these transactions and it is certainly not unheard of to have higher rates for those that are not affiliated with a certain program, so it could very well be that paying through Apple Pay costs them all or most of their margin.

Now I don't know about you guys, but if I had a company and customer convenience like Apple Pay cost me my margins I'd cut it off faster than you can say Apple Pay. None of you guys work for free, and neither should shops.

I dont know how many times it has to be said... Retailers do not pay Apple a dime for any Apple Pay transactions AT ALL, EVER.
 
For everybody whining already, perhaps it would be nice to think about why they might do this? It's not like this is a service Apple is providing for free. Just because you don't have to pay for it doesn't mean somebody isn't. I don't know what Apple takes from these transactions and it is certainly not unheard of to have higher rates for those that are not affiliated with a certain program, so it could very well be that paying through Apple Pay costs them all or most of their margin.

Now I don't know about you guys, but if I had a company and customer convenience like Apple Pay cost me my margins I'd cut it off faster than you can say Apple Pay. None of you guys work for free, and neither should shops.

Research before you speak. Apple gets their cut from the % paid to VISA, MC, AMEX. That rate is contracted already and doesn't change. From the merchant side, nothing changed except they no longer had access to your personal information.
 
Apple pay is a failure. Cvs is one of the biggest store in Cali. What's so hard to use cash or pull out cc
 
So this is a competition thing now. Completely excluding a form of payment because they want to use their own system.

It's really a terrible concept. Retailers should accept as many payment forms as they're (reasonably) able to. Considering this was built into their existing terminals and tied to their existing merchant agreement, Apple Pay is a net win. Turning it off, thus blocking chip card customers for no great reason is a double net loss. I'm not even counting Google's deal.

This is pathetic.
 
My guess is that Apple oppressive consumer and business dealings play a large role in this. Apple likes to tell you what you can and can't do with EVERYTHING. This is a long term problem for Apple IMO.

Yeah, and if you look at the majority of what Apple allows/doesn't allow, its mostly to keep their great end user experience is in mind. In this case, user privacy is a key selling point for ApplePay, but just the opposite, CVS wants that data, so they clash. Who wins? Probably both, the folks who want the privacy will shop elsewhere (like Walgreens), and the people who don't "have anything to hide" will whip out an alternative method of payment and be on with their day.
 
What's worse, with this amazing new technology that Apple has provided, retailers like CVS and RiteAid are actually making a disgusting conscious decision to disable Apple Pay even though they are perfectly capable of accepting it. Just for reasons of greed, and nothing to do with customer service or choice.

Definitely agree. It's greed. That's what Apple was discussing in their keynote when describing it. They didn't look at the money aspect of it.. primarily focused on making it user friendly. But, instead of letting customers decide... retailers are practically taking the choice away from customers. I definitely plan on doing what one commenter advised....

Go to one of these non-apple pay retailers... Grab tons of products and allow the cashier to ring up everything. And when it's time for payment.. and the cashier says it doesn't support Apple pay.. cancel the whole thing. Brilliant!
 
For everybody whining already, perhaps it would be nice to think about why they might do this? It's not like this is a service Apple is providing for free. Just because you don't have to pay for it doesn't mean somebody isn't. I don't know what Apple takes from these transactions and it is certainly not unheard of to have higher rates for those that are not affiliated with a certain program, so it could very well be that paying through Apple Pay costs them all or most of their margin.

Now I don't know about you guys, but if I had a company and customer convenience like Apple Pay cost me my margins I'd cut it off faster than you can say Apple Pay. None of you guys work for free, and neither should shops.

And it cost them nothing to accept apple pay or google wallet.
 
For everybody whining already, perhaps it would be nice to think about why they might do this? It's not like this is a service Apple is providing for free. Just because you don't have to pay for it doesn't mean somebody isn't. I don't know what Apple takes from these transactions and it is certainly not unheard of to have higher rates for those that are not affiliated with a certain program, so it could very well be that paying through Apple Pay costs them all or most of their margin.

Now I don't know about you guys, but if I had a company and customer convenience like Apple Pay cost me my margins I'd cut it off faster than you can say Apple Pay. None of you guys work for free, and neither should shops.

The cut comes from the banks, it doesn't matter to the stores what NFC is used they'll get the same amount. And considering they'd got the NFC terminals they were clearly happy with the money they got from those transactions.
 
I don't know if it's a west coast thing or what... But I've always been a Walgreens guy anyway. They're everywhere out here.

Yep, there are several within a few minutes of me in Boulder, CO.

Though I was going to boycott Walgreens for their tax inversion - until they decided against it.
 
The total number of iPhone 6 owners, with Apple Pay, is an unseen blip in the total consuming public, these companies won't even notice.

Disgruntled, self-entitled iPhone 6 users only have a say on the MR forum.

Only that this also affects Google Wallet and any other contactless payment system using NFC. :rolleyes:

It is a dick move because they supported these standards up until now. This has nothing to do with disgruntled Apple users, but everything with a lack of customer orientation.

It might help to look at this in a more differentiated way, as opposed to just arguing in fanboy rhetoric.
 
Unreal. I've been using Google wallet at rite aid and CVS on my nexus 5, and now that Apple Pay comes out the convenience of multiple payment systems has to come to an end in favor of their own system? At least ISIS(Softcard) is an option for mobile payments and not forced on the user. Stop impeding progress!!!
 
It might potentially be because when you pay at CVS your info is sent to a company called TMC that tracks your purchases and returns. With Apple pay you are anonymous which they don't like.
 
Don't just complain in the forum, complain to CVS and Rite Aid!

http://www.cvs.com/help/email-customer-relations.jsp?callType=store&topicid=200018

and

https://www.riteaid.com/customer-support/contact-us


If they get a FLOOD of complaints, they will surely reconsider. Share these links everywhere!

REMEMBER, be POLITE! Do NOT use profanity. Do not make "ugly" threats. Simply tell them you are disappointed and frustrated they have decided not to support Apple Pay. Tell them that you disapprove of this decision and that you'll be shopping at Walgreens (they have embraced Apple Pay) until such time as CVS/Rite Aid reconsider.

Mark
 
Well if Walgreen's also blocks Apple Pay then this is getting really problematic!
 
The total number of iPhone 6 owners, with Apple Pay, is an unseen blip in the total consuming public, these companies won't even notice.

Disgruntled, self-entitled iPhone 6 users only have a say on the MR forum. Think about it ... in a country of 350 million people how many of those own iPhone 6s?
That is currently true. However the adoption rate of Apple devices with NFC and Samsung devices with NFC is on the order of 80 million units a year. These bias toward the higher end of income as well.

So in three short years the NFC solutions from these two vendors alone will be ubiquitous.

BTW not just in the USA, but worldwide!

As I have repeatedly said the solution is an Apple hardware checkout station for NFC and smartcards and dumbcards. Maybe even checks!

Rocketman
 
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