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8/10 of my ApplePay transactions were from CVS. Now that I know that the MCX is about tracking my credit card number, I won't be swiping my card at their stores.
 
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I don't understand why CVS would want to make it more difficult for a segment of their customers to give them money. I mean, if you never had the technology, that's one thing; but to have the technology and then turn it off is another.
 
I knew it had to be Obama's fault! somehow....

Actually, when your health plan includes pharmacy coverage it'll state where you need to fill your prescription (CVS, ExpressScripts, etc...). If you don't use the plan sponsored pharmacy you'll either be fined a fixed amount or have to pay more for the same drug. So much for choice.
 
Don't just complain in the forum, complain to CVS and Rite Aid!

http://www.cvs.com/help/email-customer-relations.jsp?callType=store&topicid=200018

and

https://www.riteaid.com/customer-support/contact-us


If they get a FLOOD of complaints, they will surely reconsider. Share these links everywhere!

REMEMBER, be POLITE! Do NOT use profanity. Do not make "ugly" threats. Simply tell them you are disappointed and frustrated they have decided not to support Apple Pay. Tell them that you disapprove of this decision and that you'll be shopping at Walgreens (they have embraced Apple Pay) until such time as CVS/Rite Aid reconsider.

Mark

Exactly correct.

I wrote Rite-Aid previously, and did not bother with CVS because they don't appear to operate anywhere near me.
 
I don't know why every retailer doesn't start their own payment method. Sounds brilliant! Or just start their own bank and demand their customers keep all their money there.

Or better yet, as is traditional in the US, each location have their own currency, and if someone attempts to travel from one town to the next, keep a huge book with exchange rates in it and make them convert their purchase prices themselves.

Aweosome!

You're obviously joking, but what makes this even more funnier is the fact that most retailers operate with this baffling thought process.

I just don't understand why you would turn away a paying customer. WHO SAYS "NO" TO MONEY?

What if I left my wallet in the car accidentally? Now you have to clear my transaction, and I have to go all the way outside, come back in, and get in the back of the line.

I'm sorry, but **** THAT. Looks like I will now be doing all of my drug store related shopping at Walgreens. Besides, CVS prescriptions are too damn high, even WITH insurance.

Looks like Walgreens/Duane Reed are about to get a modest boost in business as more Apple users start adopting/using Apple Pay.
 
Dumb move by CVS

I agree with most of the previous post about this being a dumb move by CVS. I travel a lot in my work and nearly every time I see a CVS or a Walgreens, they are literally across the street from each other. I normally go to CVS in my hometown because their parking lot is a little easier to get in and out of but supporting Apple Pay is enough to tip the scales for me, I will be going to Walgreens from now on.

I could even understand if CVS's position if their payment system was up and running today but to essentially tell customers "come back in 3-9 months and try our NFC system" is just plain dumb. Due to all the security breaches at major retailers over the past year or so, I really think the market is going to move QUICKLY to tokenized payments where credit card info is not given to retailers. Apple is in a great position to be the first to put together a viable payment ecosystem with enough banks, credit cards and retailers to become the defacto standard. I think CVS has placed a big bet on the wrong horse.
 
You know this is just embarrassing.

When I last travelled to the UK with my American credit card, shop staff looked at me like I was a refugee from the third world with my plastic card with some VHS tape glued to the back.

In most of Europe and indeed 84 or so countries around the world, they've moved to chip and PIN credit cards. They are nowhere near so vulnerable as our antiquated technology, so they don't have fiascos like Target and similar.

In fact many countries have had this for over a decade.

Even though some of our credit cards are getting chips in them, they are still not the same as chip and PIN. And still not compatible with the standards used abroad.

We should be leading the world with this stuff, and instead we are deliberately choosing to be left behind.

What's worse, with this amazing new technology that Apple has provided, retailers like CVS and RiteAid are actually making a disgusting conscious decision to disable Apple Pay even though they are perfectly capable of accepting it. Just for reasons of greed, and nothing to do with customer service or choice.

Apple Pay is a way for us in America to start to catch up with the rest of the world, and yet American corporations are finding ways to kill it as best they can.

Despicable and embarrassing anti-consumer behavior.

I for one will be boycotting any corporation that chooses to deliberately stand in the way of progress.

Totally agree. I'm 22 and I have never in my life signed for anything when paying by card. It's always been chip & pin which is far more secure and quicker. Infact a lot of places I just place my card on the terminal and it's paid for using NFC.

When I was in school and worked as a waiter at a certain nice fine dining restaurant for around 5 years every time an American was in and wanted to pay by card I was literally like 'oh great here we go' - literally had customers from everywhere on earth yet it was the yanks that still sign their receipts. Why? I have no idea, as I sure as hell can't be bothered checking the signature.

I actually think something like Apple Pay would have been better hitting the UK first, it's actually pretty quick at adopting this sort of thing and everyone here has an iPhone (so many would upgrade to a 6). I'd say 60% of the places I shop at support NFC cards and I know most would love to pay using their iPhone.

Lets hope this isn't like iTunes Radio which hit the US and never crossed the pond. The sooner Apple Pay arrives in the UK the sooner I'll be inclined to upgrade.
 
Research before you speak. Apple gets their cut from the % paid to VISA, MC, AMEX. That rate is contracted already and doesn't change. From the merchant side, nothing changed except they no longer had access to your personal information.

That last part is huge for these guys. Like target, it seems they all like to store credit card numbers. Otherwise hacks like target wouldn't really make a difference. The text that says the payment system attaches to your bank account scares me, that means no privacy, a hack will be devastating because there are no chargebacks on a bank account. So instead of a hacked or just getting a list of credit cards, now they get a list of bank account numbers purchase history, address information in your name it.
 
Dear CVS,

Thanks for disabling your NFC terminals. You're the best.

Sincerely,

Walgreens
 
So out of curiousity, I just looked up MCX and found their press release...from over 2 years ago.

Yes, there are some heavy hitters in this consortium (Wal-Mart, Target) but there are also a bunch of dying brands (Rite Aid, CVS among them, as well as Sears and Best Buy). This quote first caught my eye:

Development of MCX’s mobile application is underway. The initial focus centers on offering merchants a mobile-commerce solution capable of seamlessly integrating a wide range of consumer offers, promotions and retail programs. The application will be available through virtually any smartphone.

So basically, it's going to start out as coupon and reward card repository--how revolutionary--nothing like that's available yet. :rolleyes:

And here we are two years later with no indication they are any closer to implementing even the first phase of this program, much less an actual payment solution. What cracks me up is the final line of the previous quote, that the application will be available through virtually any smartphone. So these retailers have just cut off access to the native payment solutions of the two largest mobile platforms in existance and they think they'll be able to implement their own solution on these same smartphones. I wouldn't hold my breath on that MCX. Apple doesn't always play nice with the competition (i.e. Google Wallet can't be used to make wireless payment on the iPhone, various apps don't get approved for various unclear reasons) and you've just pissed off not only the largest player in mobile phones, but the largest company in the world--a company that provides those very smartphones you're going to need for your application. Good move.

I personally don't visit most of these merchants anyway because frankly, most are crap but moves like this will ensure I don't visit any of them again any time soon.
 
Do you guys think that Apple Pay is beneficial for stores? No, because Apple gets a share of every transaction completed using Apple Pay. So obviously retailers are coming up with their own system. Yes, the stores should have anticipated this and come up with their own solution, and as a result they are lagging behind and are making Apple sheep angry because they want to use this handy function RIGHT NOW. God forbid that they have to wait a couple of months longer to do a mobile payment.

Reading through the comments above, I honestly had no idea that Americans don't use chip and pin cards. I personally don't want to pay by phone because it imposes more risk then just using my bank card and tapping in my code. Never ever had a problem with this, and thanks to maestro it works almost everywhere.
 
It's like UltraViolet for movies. Basically a system made because they wanted to actively avoid Apple/Microsoft technology.
 
From Merchant Customer Exchange' wikipedia

"The company is led by merchants such as 7-Eleven, Inc.; Alon Brands; Best Buy Co., Inc.; CVS/pharmacy; Darden Restaurants; HMSHost; Hy-Vee, Inc.; Lowe's; Michaels Stores, Inc.; Publix Super Markets, Inc.; Sears Holdings; Shell Oil Products US; Sunoco, Inc.; Target Corp. and Wal-Mart Stores, Inc."

Expect more companies to retract NFC use with Apple Pay and Google Wallet in next days.

"The company intends to make their application available on all major smartphone platforms."

We'll see who's laughing when their solutions get turned down in an equal move from iOS and Android. Good luck gaining marketshare with your precious payment solution for Windows Phone, Blackberry and Palm!
In early-2015 Apple can simply update its iOS TOS to state if any developer bans the use of ApplePay in favor of their app through direct action or contracural provisions, their app simply will also be banned from iOS "for triple the period of time the ban was in place" (ie. from 10-25-14).
 
No it's not. Merchants don't pay for Apple pay.

Not true--they pay fees to their merchant services provider for processing Apple Pay transactions. They just don't pay anymore than they would if a traditional card was used.
 
This type of backlash is typical, first they reject then regret, if history is any indication those people should learn and spare themselves the embarrassment.
 
This is all about the percentage Apple wants on every transaction v. MCX.
Whoever told you that is lying to you. Don't trust anything they say, as they are an unreliable source of information. The merchant doesn't pay Apple anything, the banks do.

The banks will save much more on reduced fraud than they pay Apple.

So don't trust anyone who tells you that this is because of the fifteen hundredths of a cent from each dollar that Apple gets from the bank for providing more secure authentication. They're either misinformed or intentionally spreading misinformation.
 
Simple: Apple will just demand 30% of every currentC transaction initiated from an iPhone app (as is their right) and that will be the end of this nonsense.
 
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