Damaged 15-Inch 2015 MacBook Pro Demonstrates Why Apple Initiated Battery Recall Program

Discussion in 'MacRumors.com News Discussion' started by MacRumors, Jul 3, 2019.

  1. MacRumors macrumors bot

    MacRumors

    Joined:
    Apr 12, 2001
    #1
    [​IMG]


    Apple in June launched a voluntary recall and replacement program for 15-inch MacBook Pro models with Retina display sold between September 2015 and February 2017, citing defective batteries that could overheat and pose a fire safety risk.

    Right after the replacement program was announced, designer Steven Gagne shared some images of a MacBook Pro that caught fire, and those images were today surfaced by PetaPixel, giving us a look at why 2015 MacBook Pro owners should take this recall seriously.

    [​IMG]

    Gagne said that the battery in his MacBook Pro exploded, causing a small fire and filling his house with smoke. He heard the sound of the battery popping, and then smelled a strong chemical scent. The MacBook Pro wasn't plugged in and it was in sleep mode.

    He was able to get to it quickly enough to extinguish the fire before it did real damage, but the seriousness of the damage to the MacBook Pro emphasizes that this could have been far worse.

    [​IMG]

    Apple has asked customers with a 15-inch MacBook Pro from 2015 to stop using it until the battery inside can be replaced. Apple has a website outlining the recall program, with MacBook Pro able to enter a serial number to see if they need a battery replacement.

    The recall affects the 15-inch MacBook Pro from 2015 and does not impact later models released in 2016 and beyond. Those with 15-inch 2015 machines will need to visit an Apple retail location, an Apple Authorized Service Provider, or contact Apple support to arrange a mail-in repair.

    You can determine which Mac you have by clicking on the Apple logo in the menu bar and selecting "About This Mac." The year of the machine is listed in parentheses, and affected machines will say "15-inch, Mid 2015."

    [​IMG]

    According to the U.S. Consumer Product Safety Commission, Apple has received a total of 26 reports of batteries overheating, including five reports of minor burns and 17 reports of minor damage to nearby personal property.

    Apple sold approximately 432,000 affected MacBook Pro units in the United States and 26,000 in Canada.

    Article Link: Damaged 15-Inch 2015 MacBook Pro Demonstrates Why Apple Initiated Battery Recall Program
     
  2. dragoon2745 macrumors newbie

    dragoon2745

    Joined:
    Jul 12, 2017
    Location:
    Minneapolis, MN
    #2
    If your Macbook Pro explodes before you have the battery replaced, does Apple give you a replacement Macbook Pro 2015 or something else perhaps better?
     
  3. jefferis macrumors newbie

    jefferis

    Joined:
    Mar 10, 2015
    Location:
    Wimberley, TX
    #3
    My MBPro 2014's gets so hot that touching your finger above the keyboard near the edge that it can feel like fire. I added a fan widget to increase fan speed to keep it from burning up.
     
  4. Hieveryone macrumors 68040

    Hieveryone

    Joined:
    Apr 11, 2014
    #4
    wow that looks pretty bad!!! Kinda scary actually. Hopefully everything works out and people stay safe.
     
  5. Cyberpower678 macrumors 6502

    Joined:
    Apr 28, 2015
    Location:
    Everywhere
    #5
    Good question. They should. But alas I'm still rocking my 2012 retina.
     
  6. ugahairydawgs macrumors 68030

    ugahairydawgs

    Joined:
    Jun 10, 2010
    #6
    That hole in the bottom has got to help with ventilation, right?
     
  7. JetTester macrumors 6502

    Joined:
    Feb 12, 2014
    #7
    There goes Apple, copying Samsung again. Coulda picked a different feature to copy though...
     
  8. B4U macrumors 68020

    B4U

    Joined:
    Oct 11, 2012
    Location:
    Undisclosed location
  9. costeta macrumors member

    Joined:
    Jul 24, 2008
  10. waquzy macrumors 6502a

    waquzy

    Joined:
    Sep 9, 2013
    Location:
    Leicestershire, UK
    #10
    If your MacBook Pro explodes in front of you, like pictured above, then Apple should give you the top of the line 2019 machine with no questions asked whatsoever
     
  11. calzon65 macrumors 6502a

    calzon65

    Joined:
    Jul 16, 2008
  12. Mike Haas macrumors member

    Joined:
    Aug 7, 2014
    #12
    My 2017 13" MBP didn't explode but the expanding battery deformed the lower shell which had to be replaced and threatened to pop the trackpad just before I got it to the Apple Store over here. I mean, you didn't know you had a problem when you designed the 2017 models or what?
     
  13. kazmac macrumors 604

    kazmac

    Joined:
    Mar 24, 2010
    Location:
    Any place but here or there....
    #13
    *Sighs* Glad the owner was okay.

    Hope Apple does right by everyone who is affected.
     
  14. Tofupunch macrumors regular

    Tofupunch

    Joined:
    Dec 4, 2014
    #14
    Not sure what’s going on but i bought said device between said dates and apparently my device doesn't qualify for the battery swap. I've heard others say the same thing. Were they bad batches of batteries? Any one else experience this?
     
  15. Macpro2019 macrumors member

    Joined:
    Jun 7, 2019
    #15
    Yet some apple fans talk crap about note 7 explosion.... what? It’s too quiet.
     
  16. MagicBoy macrumors 68040

    MagicBoy

    Joined:
    May 28, 2006
    Location:
    Manchester, UK
    #16
    One wonders if earlier retina MacBook Pro owners who got the battery replaced under warranty in late-2016 need also be worried...
     
  17. kemal macrumors 65816

    kemal

    Joined:
    Dec 21, 2001
    Location:
    Nebraska
    #17
    Radiator clogged with dust?
     
  18. MauiPa macrumors 6502

    Joined:
    Apr 18, 2018
    #18
    And poor execution, the batteries don't go boom like samsung's
     
  19. gertruded macrumors 6502

    Joined:
    Jul 5, 2007
    Location:
    Northwestern Illinois
    #19
    Reduced quality and increased profits is a sure sign that the bean counters are in control of a company, and that more of the same in the future.
     
  20. MauiPa macrumors 6502

    Joined:
    Apr 18, 2018
    #20
    Of course, they designed in the a bad batch of batteries? I'm not feeling you here, that question does not make any sense to me.
     
  21. Cyberpower678 macrumors 6502

    Joined:
    Apr 28, 2015
    Location:
    Everywhere
    #21
    Only one MacBook exploded so far and Apple issued a recall beforehand. Several Note 7s exploded before Samsung recalled them.
     
  22. falainber macrumors 65816

    falainber

    Joined:
    Mar 16, 2016
    Location:
    Wild West
    #22
    Both are Lithium-ion batteries. Same chemistry. Same boom. MacPro's battery is bigger, so perhaps it creates bigger boom.
     
  23. MauiPa macrumors 6502

    Joined:
    Apr 18, 2018
    #23
    Gee, lets look at some math skills here. 26/420,000. holy moly that is a bad quality problem! Have you ever heard of Dell or HP effecting a recall this far out (and yes their batteries go bad once in awhile too). I think that Apple's response is very good, few companies would recall for such a small occurrence of issues. And all you naysayers, lets just get some numbers together. A small number of issues is to be expected in any manufacturing process, by any manufacturer. So to say this is only Apple is false.
    --- Post Merged, Jul 3, 2019 ---
    no booms reported, just smolders
     
  24. Cyberpower678 macrumors 6502

    Joined:
    Apr 28, 2015
    Location:
    Everywhere
    #24
    Actually Samsung uses cheap Plastic which is easier to burn through. MacBook have high grade sturdy Aluminum which contains the boom better.
     
  25. Khedron macrumors 65816

    Joined:
    Sep 27, 2013
    #25
    Still throttles.
    --- Post Merged, Jul 3, 2019 ---
    The aluminium mixes with the melting battery to form thermite which burns hotter than the surface of the sun and melts through any containment material until it reaches the Earth's core and ignites a 100 gigaton nuclear explosion. Here's some documentary footage of workers disposing of MacBook Pro batteries:

     

Share This Page

157 July 3, 2019