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'Dash' App Removed From App Store for Alleged Review Manipulation

thespacekid said:
I wonder how they know he manipulated the reviews and not someone else. Seems like a prime way to kill competitors apps.
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Plenty of IP information. We see it with Yelp, Facebook, and Google reviews too. Block of IP addresses with multiple accounts all leaving reviews for certain businesses.

Reviews are a HUGE these days. +90% of purchase impacted by reviews. They can really make or break a business so there are many that would like to manipulate them.
 
AxiomaticRubric said:
Well Jacques Attali says that CEOs of corporations are becoming the new feudal overlords. He may be on to something there.
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HOLY CRAP - a Jacques Attali quote in a MacRumor's forum - I wish I could give you a thumb's up here.

Unfortunately, 99.9% of the profane here will never look into this.
 
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working for an app producer, i know we've been warned about manipulating reviews before. not saying if it was accurate or not, but i can tell you that either something went horribly wrong, or you guys are reacting exactly the way the developer wanted. got caught with the hand in the candy jar and is appealing to the public who won't ask quesitons and will always be against apple.
 
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truthertech said:
What a bunch of nonsense! The developer did appeal the decision and someone at the very highest levels of the Apple checked into it and determined there was a good faith basis to believe repeated fraud had taken place. What do you want, for Apple to hold some jury trial in Cupertino? You're letting your hate of Apple lead you to silly postings.
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Astonished some people think that repeated fraud is OK and that Apple should be OK with that on their app store as well.
 
MRrainer said:
That may quickly backfire.
Imagine trying to hire a killer for your wife on craigslist (or on the dark-net, if you're not a total moron).
I believe the FBI has rooms full of people that answer to these requests...
And even if you manage to find a contractor that isn't a fed, what are the chances that he just doesn't rat you out - first to your competitor and then to the feds. After you've paid, of course?
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I seriously doubt this is a law enforcement priority.
 
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Mascots said:
Considering most of the people passing judgement are the people who are responsible for producing high quality applications, I think it is fair to say something is not right and that they have proper credence in their reaction.

Dash doesn't need to manipulate votes. It is already developer acclaimed and it has no real competition and those are exactly the reason why many people are frustrated. I sure am, and can be regardless of someone's view of an almighty Apple.
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Excellent points. You may be correct - something may indeed be "not right". My point is that we don't and probably will never have all of the facts needed to properly understand the decision. I'm not siding with the developer or Apple but choose to comment because some of the comments on this topic (present company excluded) are over-the-top IMHO. I'm still hoping that the dev and Apple can work this out.
 
Find it ironic that Apple is constantly making headlines for appealing lawsuits and court cases but doesn't afford developers the same luxury. Lame.
 
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My feeling is Apple would have very good evidence for their claims. They have access to a lot of data about the reviews you and I (or the developers for that matter) don't and of course the developer would deny it.

I'm glad Apple is taking this problem seriously.

Is it possible to find a copy of the app's page and reviews on the cached web?
 
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FrozenDarkness said:
working for an app producer, i know we've been warned about manipulating reviews before. not saying if it was accurate or not, but i can tell you that either something went horribly wrong, or you guys are reacting exactly the way the developer wanted. got caught with the hand in the candy jar and is appealing to the public who won't ask quesitons and will always be against apple.
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I had not considered that position. Hope you're wrong but it's as good a theory as any. 😀
 
Kaibelf said:
Ah and there you go. Sue because for some foolish reason you think you have a constitutional right to sell through the App Store.
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Apple accused the developer of fraud. That's a serious allegation to make without presenting the evidence. The arena for presenting such evidence is a court of law.
 
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truthertech said:
What a bunch of nonsense! The developer did appeal the decision and someone at the very highest levels of the Apple checked into it and determined there was a good faith basis to believe repeated fraud had taken place. What do you want, for Apple to hold some jury trial in Cupertino? You're letting your hate of Apple lead you to silly postings.
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I posted that from a MacBook Pro with an iPhone SE plugged into it. I'm hardly an Apple hater, but I can point out when they're wrong.
 
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Apple's decision is final and can't be appealed.
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WHAT? I get there there will be disputes and gray areas and some misunderstanding about the rules, but "can't be appealed"? As a developer, that is a HUGE problem for me. SMH at Apple's whole App Store team, quite honestly they need to fire the leads and start over. It's been a mess since Day 1 and many years later is at best no better, and quite possibly has become worse.

EDIT: The review times have gotten significantly shorter, I'll give them that. But why did that take 8 years?
 
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This sounds a lot like the polls that say Trump is killing it by being far ahead of Clinton. Hah! "You get what you pay for!"
 
FrozenDarkness said:
working for an app producer, i know we've been warned about manipulating reviews before. not saying if it was accurate or not, but i can tell you that either something went horribly wrong, or you guys are reacting exactly the way the developer wanted. got caught with the hand in the candy jar and is appealing to the public who won't ask quesitons and will always be against apple.
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Never thought of this angle and it makes perfect sense. Admitting guilt would kill his reputation, playing the innocent card will make better use of the negative attention while preying upon the [misguided] sympathy of current and prospective users. I highly doubt Apple would stand behind a false decision so publicly unless proper investigative steps were performed.
 
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why doesnt apple delete all your reviews and give out an warning at least the first time they notice people doing this. Also in my country at least half of the iOS apps on the top list definately has faked all their reviews, because its crappy apps that noone wants and I doubt they got to the top list because people downloads them. So at least apple should give apps that actually matters a fair chance. Oh well....its Apple
 
iMcLovin said:
why doesnt apple delete all your reviews and give out an warning at least the first time they notice people doing this. Also in my country at least half of the iOS apps on the top list definately has faked all their reviews, because its crappy apps that noone wants and I doubt they got to the top list because people downloads them. So at least apple should give apps that actually matters a fair chance. Oh well....its Apple
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and you know they didn't because....
 
dogslobber said:
Apple accused the developer of fraud. That's a serious allegation to make without presenting the evidence. The arena for presenting such evidence is a court of law.
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If he were to file a lawsuit against Apple, they would be required to present the evidence they used to make the decision during discovery. Not likely to be cheap though.
 
Feenician said:
Has it been deleted from your Mac?
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I'm not the OP; but...

No, Dash has not been removed; but if I reinstall my Mac or iPad I won't be able to reinstall Dash - which I've paid for.

If Apple think the developer committed fraud then they can prevent new sales and therefore further income for the developer - they don't need to remove the app completely.

If they remove a app as they have done in this case; they should refund users of the purchase.

Separately, I think it sucks that Apple can take away a developer's business whilst providing such a little information on the reason for the deletion of their account and no possibility of external mediation/review.
 
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aid said:
If they remove a app as they have done in this case; they should refund users of the purchase.
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I don't disagree with this


aid said:
Separately, I think it sucks that Apple can take away a developer's business whilst providing such a little information on the reason for the deletion of their account and no possibility of external mediation/review.
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Seems like Phil was pretty explicit about the problem. I'm sure much more detail than was stated publicly was put to the dev.
 
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FrozenDarkness said:
working for an app producer, i know we've been warned about manipulating reviews before. not saying if it was accurate or not, but i can tell you that either something went horribly wrong, or you guys are reacting exactly the way the developer wanted. got caught with the hand in the candy jar and is appealing to the public who won't ask quesitons and will always be against apple.
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You're making a good point here, which is just as valid as all the Apple-bashing reflex posts.

Over time hopefully more information will be available.
 
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