Date Bug in iOS 11.1.2 Causing Crash Loop on iPhones as December 2 Hits [Updated]

Discussion in 'MacRumors.com News Discussion' started by MacRumors, Dec 1, 2017.

  1. MacRumors macrumors bot

    MacRumors

    Joined:
    Apr 12, 2001
    #1
    [​IMG]


    A date-related bug in iOS 11.1.2 appears to be causing iPhones and iPads to continually crash or respring when time-based local notifications are received after 12:15 a.m. on December 2, according to reports on Twitter and reddit.

    [​IMG]

    The problem seems to be tied to local notifications received from apps that offer daily or repeat reminders. For example, meditation app Headspace, one of the affected apps, sends daily reminders to users to encourage them to take some time to meditate. Any app using local (as in not pushed from a remote server) notifications that repeat will cause a crash.


    On reddit, users have had some success fixing the issue by disabling notifications and turning off background app refresh, while Apple's support staff appears to be recommending a manual date change to a time before the problem occurred as a temporarily solution. Reinstalling apps and restarting does not fix the issue. The problem looks like it's limited to devices running iOS 11.1.2 -- devices on the current iOS 11.2 beta aren't affected.

    Apple Stores in Australia, where it is late afternoon on December 2, are reportedly being inundated with support requests from customers who are experiencing the issue.


    Apple will undoubtedly fix this problem quickly through an iOS update, but as people wake up on December 2 in the United States and other countries throughout the world, there's likely to be quite a lot of confusion when devices begin inexplicably respringing over and over again.

    If you're experiencing continual crashing, the first thing to try is disabling notifications for apps that send regular reminders. It can, however, be difficult to tell which apps are responsible, so a secondary solution is to set the date on your iPhone to before December 2 as you await a fix from Apple.

    If you aren't experiencing any crashes, there's no need to turn off notifications or adjust the date on your device.

    Update: Apple has released iOS 11.2 to fix this problem, along with an accompanying support document outlining steps to take if you're experiencing crashes. Apple recommends turning off notifications and then installing the update.

    Article Link: Date Bug in iOS 11.1.2 Causing Crash Loop on iPhones as December 2 Hits [Updated]
     
  2. wesk702 macrumors 68000

    wesk702

    Joined:
    Jul 7, 2007
    Location:
    The hood
  3. haruhiko macrumors 601

    haruhiko

    Joined:
    Sep 29, 2009
    #3
    Not happening on my iPhone but both of my iPad crashes repeatedly. I reset the settings for one of the iPad and fixed it. Turned off another.
     
  4. fairuz, Dec 1, 2017
    Last edited: Dec 2, 2017

    fairuz macrumors 68000

    fairuz

    Joined:
    Aug 27, 2017
    Location:
    San Jose and Berkeley, CA
    #4
    I always turn off automatic time setting because of things like this. Attackers can spoof NTP servers and trigger known bugs, and there are lots of time-related bugs because there are so many edge cases involving time. Luckily this one isn't too bad. Last time it was the "permanently bricking your iPhone if UNIX time = 0" bug.
     
  5. macsba macrumors 6502

    Joined:
    Jan 5, 2015
    Location:
    Next to my Mac.
  6. miniyou64 macrumors 6502

    miniyou64

    Joined:
    Jul 8, 2008
    #6
    Absolutely unbelievable. Apple used to be untouchable. Is Android better now? This is sad.
     
  7. Cankoda, Dec 1, 2017
    Last edited: Dec 1, 2017

    Cankoda macrumors regular

    Cankoda

    Joined:
    Feb 21, 2011
    Location:
    Canada
    #7
    For gods sake why is iOS 11 such
    A mess, it’s like they released a half finished update for f sake
     
  8. aohus macrumors 68000

    Joined:
    Apr 4, 2010
    Location:
    sky
    #8
    this is sad... i swear quality control is going down the drain, and its not just apple. not even within technology companies. this seems to be a trend for any corporation
     
  9. j4m13 macrumors member

    Joined:
    Jul 21, 2013
    #9
    Thats a terrible solution to set your clock back to a different date. That will render the device absolutely useless for anything other than calls or texts. Calendars, alarms and every online app will be affected!
    I have an iPhone X personally but I think Apple are just loosing it. Seriously!
     
  10. nutmac macrumors 68040

    Joined:
    Mar 30, 2004
    #10
    I wonder how folks will update the eventual fix when their phone is rebooting every 30 seconds.

    Asking user to quickly disable automatic date setting and rollback to December 1 or earlier would be ridiculous.
     
  11. seanmcbay macrumors member

    Joined:
    Oct 9, 2009
    #11
    The bugs in iOS 11 have been pretty embarrassing so far. The calculator being straight up wrong if you enter digits too quickly is my favorite and it’s still not fixed. lol
     
  12. mlenger macrumors regular

    mlenger

    Joined:
    Oct 11, 2007
    Location:
    Southern California
    #12
    Apple SW has been going down the hill for some time now, but this is embarrassing - are we back to the old windows wisdom - don’t upgrade a working system?
     
  13. TMRJIJ, Dec 1, 2017
    Last edited: Dec 1, 2017

    TMRJIJ macrumors 68030

    TMRJIJ

    Joined:
    Dec 12, 2011
    Location:
    South Carolina, United States
    #13
    Lol...MR Editors got interrupted during their nap time.

    Also, you’d think Apple would’ve addressed this in an update yesterday considering it’s not affecting iOS 11.2 beta. Clearly, those engineers knew this was going to happen.

    EDIT: roommates with iOS 11.1.2 at 1:14 AM EST don’t seem to be affected. Wish the victims the best. Night y’all...
     
  14. DakotaGuy macrumors 68040

    DakotaGuy

    Joined:
    Jan 14, 2002
    Location:
    South Dakota, USA
    #14
    Android for mobile and Windows for PC seem to be the more stable and reliable operating systems these days... come on Apple... you used to be better then this.
     
  15. Dogmess macrumors newbie

    Joined:
    Dec 1, 2017
    #15
    Blew up in China this morning. Expect a fix once the US wakes up.
     
  16. Mlrollin91 macrumors G5

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #16
    I’m not entirely understanding how 11.1.2 is affected, but 11.2 isn’t. Seems odd.
     
  17. partydorm macrumors member

    partydorm

    Joined:
    May 29, 2009
    Location:
    Los Angeles, California
    #17
    Apple's love of bling is turning itself from a tech company into a luxury goods company.
     
  18. Sedulous macrumors 68020

    Sedulous

    Joined:
    Dec 10, 2002
    #18
    As disconcerting as the recent Apple bugfest is, I wonder if problems are a consequence of increasingly complex code doing more while supporting the ever-more-fragmented iOS based products.
     
  19. mistasopz macrumors regular

    Joined:
    Apr 14, 2006
    #19
    Apple is giving 90's-early 2000 Microsoft a run for their money. May as well call it macOS Vista and iOS ME.
     
  20. AppleZilla macrumors member

    Joined:
    Jul 23, 2010
    #20
    No problems on my iPhone X, EST.

    Going to sleep, chicken littles.
     
  21. ILikeAllOS macrumors 6502

    ILikeAllOS

    Joined:
    Jul 28, 2011
    Location:
    Tampa Bay
    #21
    Holy ****, the macOS/iOS bugs keep pouring in!
    At this point I'm starting to wonder if some employees are intentionally slipping in bugs in order to wreak havoc and hurt Apple's brand?
    Maybe some of the employees that Apple has poached from other companies?
     
  22. cerote macrumors 6502a

    cerote

    Joined:
    Mar 2, 2009
  23. mate007 macrumors newbie

    Joined:
    Dec 1, 2017
    #23
    correction* New Zealand is the ultimate beta testing country ;)
     
  24. nezr macrumors regular

    nezr

    Joined:
    Feb 19, 2010
    Location:
    Vancouver, BC
  25. Cole Slaw macrumors 6502a

    Cole Slaw

    Joined:
    Oct 6, 2006
    Location:
    Canada
    #25
    Un-effing real.
    Apple software is really going to the dogs.
    Too bad nobody in the upper echelons seem interested in top quality software anymore.
    Time to clear these old, rich clowns out and get some enthusiastic new blood in.
     

Share This Page