Delivery Dates 4/24-5/8

[nyctravis]

...where as this time they gave us a window saying "April 24-May 8" and it appears they're spot on for delivering to us within that timeframe thus far.

I agree that you have a point, but I also think that's a bit of 20/20 hindsight. Ever since the watch was announced last year it was always touted as available in April. Tim never said "April or May" in his announcement. All marketing materials later were refined to announce a launch of 4.24.2015. It was plastered everywhere. The april-may dates were conveniently made at the very last minute and I didn't get a window of 4/24/15-5/8/15 until after I had placed my order. So I'm not sure that it's totally fair to say they are on track with their promises.

So I think the explanation is really launching many more SKUs than they ever did before with a product that they were uncertain which SKU would have the highest demand, therefore playing it safe with the estimated delivery times.

Again, I think you're right to a degree but I also think that's a bit too apologetic. The app clearly had a way to gauge customer favorites for a full two weeks. They surely had some insight as to what would be popular. They hired a former CEO of a major fashion retailer. They should well know how to gauge market interest and ship a product with multiple SKUs.

 

[GaresTaylan]

Unfortunately, I don't think there's really any explanation needed except that they changed their preorder logistics this time. We used to get one specific date before (e.g. Delivers April 24, Delivers May 1, Delivers May 8, etc.) where as this time they gave us a window saying "April 24-May 8" and it appears they're spot on for delivering to us within that timeframe thus far.

Think about it this way...some people got "Available to ship in June" instead which basically says you're waiting much longer and we have no idea when your watch will be ready but figure some time around there... They do this to protect themselves from "bad PR" and not delivering by the slated timeframe...now some of us would consider this situation "bad PR" but that's merely because we may be use to getting up early to be the first orders and expecting the product on Day 1...

So I think the explanation is really launching many more SKUs than they ever did before with a product that they were uncertain which SKU would have the highest demand, therefore playing it safe with the estimated delivery times. We're just the super fans that have been loyal to the company and are crazy enough to be following plane routes and all...so in the midst of all the frustration of not having the watch Day 1 and trying to find out when it comes, at least there's a community here to chat with, follow, and entertain each other while we wait....that said...mine is still "preparing for shipment" with no tracking update yet....

This may work for some. I would actually prefer them to say 5/1 for me rather than a chance that it gets here on say...4/28 or 4/29 simply because it's a pain in the behind for me to find time to get off work and stay home to wait for it.

I'd be too to concerned to pre sign and the UPS pickup point if I have the package held is nearly 45 minutes away.

I really hope with as many complaints as it sounds like they have been getting that they wise up and revise their deployments. Unfortunately I don't think they will.

 

[gary1949]

I think everyone should take heart that there's going to be more product coming in every day. I think it's just the Space Black people that are in limbo - appears there haven't been any shipments of those reported at all.

It seems a lot of people at 3 minutes after the hour or less got their 42mm space grey black sport yesterday, with more getting them Monday and Tuesday.

Both the SGS and the SS w/BSB's are in short (or no) supply. It seems like the black sport band would be the easiest of all to manufacture. I'd guess the problem could be something as simple as lack of packaging that identifies which product is in the box.

Apple obviously under predicted the demand for watches with the BSB.

 

[Dusty1216]

So happy i got charged last night did u c that sniper?!?!?



and it says preparing to ship ))


but the charge is dated Monday so im betting ships probably Monday arrives tuesday or wednesday.



edit---after that agonizing purgatory this should b a piece of cake.


Space Gray 38 MM Black sport ---PREPARING ----

 

[HiItsMe]

Both the SGS and the SS w/BSB's are in short (or no) supply. It seems like the black sport band would be the easiest of all to manufacture. I'd guess the problem could be something as simple as lack of packaging that identifies which product is in the box.

Apple obviously under predicted the demand for watches with the BSB.

How *****ty would that be if we were all here sitting around waiting on a freaking label? Lol

 

[sniperx4]

So happy i got charged last night did u c that sniper?!?!?



and it says preparing to ship ))


but the charge is dated Monday so im betting ships probably Monday arrives tuesday or wednesday.



edit---after that agonizing purgatory this should b a piece of cake.


Space Gray 38 MM Black sport ---PREPARING ----

Good to see that. No dice here. Praying for a miracle!

 

[Fronhofer]

Good to see that. No dice here. Praying for a miracle!

I'm still waiting too.

3:03 42mm SS BSB upstate NY

 

[Dusty1216]

Good to see that. No dice here. Praying for a miracle!

They happen!!!!

 

[seando49]

So happy i got charged last night did u c that sniper?!?!?



and it says preparing to ship ))


but the charge is dated Monday so im betting ships probably Monday arrives tuesday or wednesday.



edit---after that agonizing purgatory this should b a piece of cake.


Space Gray 38 MM Black sport ---PREPARING ----

I have been preparing to ship for 30+ hours now. No charge on card.

Ordered 42mm Sports SG BSB at 17:02 AEST got confirmation email at 17:03:02. Got EOD 2 days ago now.

Would be nice to get my watch.

 

[Dusty1216]

I have been preparing to ship for 30+ hours now. No charge on card.

Ordered 42mm Sports SG BSB at 17:02 AEST got confirmation email at 17:03:02. Got EOD 2 days ago now.

Would be nice to get my watch.

my card got charged :/

 

[Dusty1216]

it happens it will!! Interesting its dated for 4/27

 

[Dusty1216]

Anyone who still viewing this who has a watch already, how long after yours went to prepared to ship could you view it on UPS? Is it possible it comes by some 3rd party carrier like DHL? Or obv by the big ol Fedex?

 

[sniperx4]

Congrats. Good to know there's still a grain of hope!

 

[Dusty1216]

Congrats. Good to know there's still a grain of hope!

Please use it as such! Trust me i swear no one was more childly frustrated then i was i was like throwing temper tantrums im suprrised (edit and thankful rofl ) my love of 5 years didnt leave me during this lmao.

 

[bige12]

I know they do still charge credit cards one weekends

 

[Dusty1216]

:d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d

 

[GONSALVR]

It SHIPPED... Baby Shipped

Order confirmation 3:04:22am EST
Item: SG BSB 42mm
Locaton: Norwalk, CT

Credit Card charged: 12:43am on 04/25/2015

Status: Shipped

No delivery date yet

Here's hope my 04/24-05/08 brothers and sisters

 

[Dusty1216]

Order confirmation 3:04:22am EST
Item: SG BSB 42mm
Locaton: Norwalk, CT

Credit Card charged: 12:43am on 04/25/2015

Status: Shipped

No delivery date yet

Here's hope my 04/24-05/08 brothers and sisters

were twinnnnsnssssiesesss (except mine was 38mm but also just shipped no D date yet either) Card charged at exactly the same time.


We will get it Monday. 2 last days! Piece of cake now that i k now its MINE!

 

[sniperx4]

:d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d :d

Dang, super lucky!

 

[bjdraw]

Didn’t meet expectation? File a complaint.

Calling customer service and yelling isn’t going to help you get your watch and no, Apple doesn’t owe you anything. But they are a company that listens to their customers and learns from their mistakes. But only customers who talk to them get heard. So this morning I called in and asked for an update on my order for a 42mm SSS w/ BSB that I received a confirmation email at 3:03am for. After the rep gave me the normal explanation, I asked him to file a complain for me for the following three reasons.

1. A two week window for a lunch day release didn’t not meet my expectations and only set unreasonible expectations as I hoped for delivery on the 1st day of the window.
2. Not updating an order even after two weeks, even though the first day of the window has passed.
3. Apple Store not indicating that Watches with Black Sport Bands were no longer available to ship on 4/24, but other bands were.

 

[Dusty1216]

last piece of the puzzle!!

The D date!!!!! YES!!!!!! OMG SO EXCITED!!!! only 3 days late i will frigging take it for 3:02AM order



I take back everything rude or childish i said directed towards Apple. My frustrations during this time period should be classified as clincally insane and disregarded immediately as such.


Thank you.




APPLE WATTTTCHHHHH TO MY HOUSE MAKE ME SING AND DANCE NOW

 

[thearh]

I just had to share this, real Apple Watch Fans;

 

[Gihso]

Got charged yesterday at 700pm and still processing #

 

[vikingjunior]

So close but yet so far. I look forward to Monday but and I don't know why but some of the joy was stolen when I didn't get it Monday. Maybe that will change after I receive it.

 

[Dusty1216]

So close but yet so far. I look forward to Monday but and I don't know why but some of the joy was stolen when I didn't get it Monday. Maybe that will change after I receive it.

lol really?!?!?!?!?! im so sorry u dont feel like i do. There were like 1,000 ppl if that that got it yesterday besides the ones bought in those 5 stores. IMO the 4/24-5/8 seems to be ringing true. The combos the logistics all of it but i guarantee you 24/7 they are charging/processsing for all those still left like why me?!?!?!?!?1?!?!?!?!?!? I was literally u 13 hours ago.....


But cmon man your not excited?!??! are you joking? lmao i cant contain myself!!! 2 (edit i dont count sunday bc if it was up to apple it WOULD come on sunday) days late big whooop