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It absolutely has some UX issues, but overall it's pretty good at keeping things sync'd up in the cloud. Not to mention perfect control in my car. For that, I'm keeping it.
 
The 2nd hint is Apple's new phone installment program. Apple is clearly trying to take away as much control from the cell carriers as possible.
According to Cook the iPhone installment program was the brainchild of Angela Ahrendts and the retail team. I don't think it signals Apple becoming a provider of cellular service. Honestly I see no reason Apple needs to do that. As it stands carriers are basically dumb pipes that have little to no control over iPhone. No carrier bloatware or logos on iPhones, they don't decided when software updates get pushed out etc. Cell service is a customer service headache that Apple doesn't need to deal with (and I would argue doesn't have the resources for).
 
And, after a very noteable multi-year absence from McDonalds marketing materials...... the mystery of Grimace's absence has been solved. Who knew the loveable purple gumdrop had been masquerading all these years as an Apple Executive.
 
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After the 2nd time of it completely destroying my iTunes library (thank God for time machine) I was done. Spotify is also only $5 for students.
 
the apple music service is terrible, in my opinion. Many glitches and service problems persist after the 3 months of the service being live. I tried to give it a go, but when music continually pauses on it's own, skips tracks on it's own in a never ending cycle, and doesn't actually play music when wanted, I rolled back to Spotify.

The service is even terrible on the Apple TV... Apple Music will stutter and pause every few seconds if I play it from the aTV directly. However, if I stream from my Macbook Air to the aTV, it works perfectly fine.

Personally, I want to like the apple service, but for me and my experience with it, it has really let me down... very uncharacteristic for Apple's products and services.
 
This is what Steve was great at....recognizing poor design and ensuring it's user friendly (shh don't speak of MobileMe).

MobileMe actually was user-friendly in terms of setup and web apps. It was the backend that was poor and ironically it is still the backend of iCloud that ruins the product. The apps are never the problem, the backend is. Connection problems, data not syncing, redundant data in iCloud Drive and so forth. All backend problems.

It almost makes me think a completely different software team developed Apple Music. I don't get it.

Because it’s probably true. iTunes has a different design team as well and you can clearly tell. It’s the one app that’s different and introduces controls and UI paradigms that are completely alien to the rest of the OS. I have the suspicion that the Beats team had a say in this.

To be perfectly honest, I never really used Apple Music during my three month trial. I did however use the Radio service, which I found to be very good. It seems to have suddenly stopped working though, can anyone confirm if you need the subscription to use Radio?

Yeah, Apple Music Radio turns out to be plain-old iTunes Radio which Apple never bothered to expand beyond the US and Australia. Worse even, they didn’t even bother to tell people that, because only recently they updated the Apple Music page on apple.com to point this out.



Roaming is not a problem Apple can solve. They can’t and they don’t need to. What Apple needs to do is help users with dealing with roaming. What’s the problem with roaming? Users can’t control what their devices do and waste data that doesn’t have to be wasted. What do I mean? You can’t impose a data limit to stop your phone from wasting data beyond your bundle. You can’t determine which apps are allowed to use roaming data. The phone will not turn off unnecessary fetching or data connections, even though it knows that you’re roaming, where is the built-in intelligence? The solution to roaming is super easy, but the iPhone is among the worst phones when it comes to this.
 
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I cancelled after day 1. It destroyed my library. I'm not in the iTunes needs to be split into a "million" Apps camp, I think it's fine the way it is. But Apple Music definitely needs to be it's own App and completely segregated from my primary iTunes music library like all the other music Apps.

If that split happened I would drop Apple Music.
 
I tried the service for a couple of days. But it was terrible. Add onto that the issues it caused with itunes on my phone and mac. I'm not subscribing to the service. Apple really mucked up their core product iTunes when they worked on Apple music. The most recent versions of iTunes is terrible and I want to seek out another service to work with my music and movies but I'm locked into iTunes. Ugh...... It sucks when their products are so great and then you get experiences like iTunes. iTunes should just work. It doesn't. It isn't easy to navigate around on the phone or mac. They are trying to hard with it (making it be everything to everyone) which is not like Apple. I like the simple interfaces and ease of use I typically get in an Apple experience. iTunes is more like a craptackular windows product than it is a typical Apple product experience. BTW I probably spend more money on iTunes as an Apple service (buying music and movies) than I do any other Apple service. Keep up the terrible design/interface with iTunes and I'll leave. Following the sunk costs fallacy.

- Unhappy iTunes customer
 
Family subscription was taken yesterday. I use Apple Music everyday so it was easy to justify paying for it. I had a 6 moth trial of Spotify premium through my cable provider and I barely used it as it was just useless. Apple Music fits in much better and the suggestions have been fantastic offering music I have not listened to in an age and new tracks.

The wife and kids have been using it loads too and we often share custom playlists.
 
at $9.99, I expect a massive drop off.

I'll still to my prime music included in amazon prime.
I can't see the value. I get Apple radio for $24 with match and that works perfectly for me... 120 a year gets me a ~100 songs to purchase and own, I'd never buy that many songs. Since I've accumulated so many over the years.
 
I canceled yesterday and went back to Spotify. Apple hasn't updated or fixed the UI since Music launched way back in the summer. You still can't even create a new playlist from a song or album page. Spotify also doesn't have the weird greyed out track issue.

Oh, and $4.99/mo. for students :D
Yeah I've no idea what's going on with greyed out tracks. I'm not using Apple Music, but my father wanted to. After trying to work out what was going wrong with some tracks he just cancelled his subscription renewal. I'm also not happy with how they're trying very hard to make it the landing point for the Music app. I want my music first and foremost, at least give us an easy option to toggle where we land. Instead I've had to disable it all through various Settings options just to get it working right.

Not happy with Apple Music, and Apple's push for it.
 
You're correct. Although in fairness, people should be constructive and not negative or whiny about the whole thing. Seriously, you have to admit, most of the comments are just people being negative. Most people outside of internet forums have no problem with Apple Music.
How would you even know this? Conceivably everyone that tried it and canceled it to return to a better service had problems with it. They're just not part of this forum.
 
Free with commercials and limited skips, this is the big difference. Nothing pulls you out of a listening experience then Enterprise commercials in the middle of a playlist. How is the catalog more diversified? They are similar catalogs ranging 30 million tracks with exclusives on both sides.
Depends on how you listen to it. Ad Blocker removes all ads from Spotify on the web interface.
 
I made the mistake of canceling the family plan in the app and thought it canceled the service completely. Turns out I had to go to an entirely separate area to cancel the service. I figured that out when I was billed 9.99 for a service I don't want. Safe bet a lot of other people made the mistake.
 
Instead of buying the Beats Music for an outrageous price, Apple should have bought Spotify. I never understood the logic behind paying so much for the Beats. Time will show if this was a smart decision or a dismal failure.
 
i never got into spotify so i'm sticking with apple music... for now. i just wish apple would bundle some of these services and knock down the overall price. no sense having itunes match for $25/year and apple music for $120/year and icloud storage for $60/year and apple tv service for $xx/year etc. etc. nickel and dime.
 
Roaming is not a problem Apple can solve. They can’t and they don’t need to. What Apple needs to do is help users with dealing with roaming. What’s the problem with roaming? Users can’t control what their devices do and waste data that doesn’t have to be wasted. What do I mean? You can’t impose a data limit to stop your phone from wasting data beyond your bundle. You can’t determine which apps are allowed to use roaming data. The phone will not turn off unnecessary fetching or data connections, even though it knows that you’re roaming, where is the built-in intelligence? The solution to roaming is super easy, but the iPhone is among the worst phones when it comes to this.

Agreed. I was just on a limited wifi plan while on a cruise and the iPhone just gobbled data up. It would have been nice to allow iMessage & Gmail to work, but other functions to turn off and not allow wifi usage. It was very frustrating. I am not sure if Android offers this or not. Apple does limit apps to cellular roaming but I like your idea of also allowing limits on the data amounts used too. It's a good idea!
 
Did they ask why the Apple Music is significantly more expensive here in UK than in US?

It's £9.99 in UK, $9.99 in US, €9.99 (or even as low as €5.99 in many EU countries). Given by FX it is more than twice as much expensive in UK.

They must hate UK users.
 
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