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No luck with getting exchange to work for me. I always get the error exchange verification failed when I try to setup my corporate email. I went from a Tmobile Dash that uses Windows Mobile and had no problems setting it up. I can log on to Outlook Web Access no problem as well. I even tried to setup up exchange on another Windows mobile phone after my Tmobile line was deactivated and it worked fine. I went to apple store as well and tried another Iphone 3g with no luck. WTF?!

I got the verification failed as well. Just hit next at the top right. Worked fine for me.
 
No luck with getting exchange to work for me. I always get the error exchange verification failed when I try to setup my corporate email. I went from a Tmobile Dash that uses Windows Mobile and had no problems setting it up. I can log on to Outlook Web Access no problem as well. I even tried to setup up exchange on another Windows mobile phone after my Tmobile line was deactivated and it worked fine. I went to apple store as well and tried another Iphone 3g with no luck. WTF?!
One very important point: What goes between your domain name and your username is a BACKSLASH, not a forward slash.

DOMAIN\USERNAME = good
DOMAIN/USERNAME = bad

I ran into a guy in line at the Apple Store yesterday who couldn't make his Exchange sync work. I got him to show me his settings and the forward slash stuck out like a sore thumb. He fixed it to a backslash and suddenly everything started working.
 
Problems with ActiveSync

I use Zimbra and it used to connect on on old WM6 phone (it was fantastic), but on the iPhone it is a disaster. Calendar works great. Mail is OK but sometimes it crashes (doesnt when i connect by IMAP, and some messages dont load). No problems with mail using IMAP. Contacts are horrible. I have 200 contacts in my address book. When I turned on contact sync OTA it kept on duplicating my contacts. After of few hours of the phone using the push feature i had over 4000 contacts. I have a genius appointment on Monday. Is there anything I could do? Thanks
 
I'm not getting HTML emails. Is anyone else ?

Also having a he'll of a time with attachments.
 
They are almost certainly going to have to turn stuff on on the Exchange Server in order for you to use ActiveSync. I've done this several times, both for my own personal Exchange Server and for clients' servers, and it's a somewhat involved process.

If it makes you feel any better, people with Windows Mobile devices (Samsung Blackjack, etc.) are probably no better off than you are, as the configuration requirements are identical. But do this: Ask them if Windows Mobile devices currently work. If they say yes, then they're blowing you off.

There list of "supported devices" lists lke 30 winmob devices, and explicitly says that they will support any winmobile device. They also support blackberries and treos!

So, in reality, how easy would it be for them to activate my phone?
 
One very important point: What goes between your domain name and your username is a BACKSLASH, not a forward slash.

DOMAIN\USERNAME = good
DOMAIN/USERNAME = bad

I ran into a guy in line at the Apple Store yesterday who couldn't make his Exchange sync work. I got him to show me his settings and the forward slash stuck out like a sore thumb. He fixed it to a backslash and suddenly everything started working.

I noticed that slash the very first time I tried to set it up and have always entered it the correct way. No luck!
 
Yay! "Flawless" too for me. And my employer locks down their IT tight as a drum normally, but the webmail portal works, with SSL on and the domain backslash tip, so now I have my work email and my calendar pushing stuff at me (or at least pulling stuff so quickly I don't know the difference). I've always kept my contacts separate so not switched that on.
 
Exchange is working for me as well. This is killer. My IT dept has refused to support the iPhone, but since OWA is turned on I can get my work email. Mail arrives instantly! This is so so good!:D

BTW, mail arrives to my iPhone much, much quicker than it does to my Blackberry Pearl my employer gave me. Did 3 separate test and it wasn't even close.
 
Exchange is working for me as well. This is killer. My IT dept has refused to support the iPhone, but since OWA is turned on I can get my work email. Mail arrives instantly! This is so so good!:D

My office doesn't even support windows mobile devices but they have exchange configured in such a way that my iPhone 3G can use activesync to get mail and calendar. I chose not to have it sync contacts since I really only want to use the phone to read and reply to messages that are work related, as opposed to authoring them. That way my personal phone and e-mail contacts can stay separate without having to get mobile me.
 
If your Exchange provider has the server/domain configured for UPN access then you can use your UPN logon name (which often is the same as your email address). We do this on our server so all our clients can simply use their email address and password rather than having to know their domain username format.
 
If you iphone says you have 4 read unread messages in the red circle. Then say you read 1 of them in your outlook on your PC/Mac will it change on your iphone to say 3 unread messages in the red circle, or does it still remain at 4?
 
BTW, mail arrives to my iPhone much, much quicker than it does to my Blackberry Pearl my employer gave me. Did 3 separate test and it wasn't even close.
I had dinner with some of my old Microsoft coworkers tonight, and I raised this very question. The answer is that Exchange Server sends Direct Push notifications before it sends MAPI notifications. That's why your iPhone with Push, or any Windows Mobile device with Push, will get the e-mail first, before Outlook or Entourage or a Blackberry device with or without BES.

And unfortunately, there is no way to change this order. I've often found that my iPhone will buzz to tell me there's new mail, but when I check a few minutes later there is no mail; this is because after the iPhone says "you've got mail", Outlook (on my Windows VM) receives the message and determines it's junk and moves it to the Junk E-Mail folder. Then the iPhone sees that the message is gone from the Inbox and removes it. If you get a lot of "new mail" sounds and then see there's no new mail, this is the reason why.
 
For the exchange server in my office and windows mobile phones, you have to download a security certificate and put it in the phones root directory for activesync to work properly. I wonder if this will be the case with the iPhone and 2.0? Where will you even put the certificate one wonders....
 
For the exchange server in my office and windows mobile phones, you have to download a security certificate and put it in the phones root directory for activesync to work properly. I wonder if this will be the case with the iPhone and 2.0? Where will you even put the certificate one wonders....
No, you do not need to "install" the certificate on the iPhone. But you do need to make sure that the certificate you have installed on your Exchange Server is one that corresponds to one of the root certificate authorities that the iPhone recognizes.

In my case, my Exchange Server has a Go Daddy Class 2 certificate. The iPhone recognizes this just fine.
 
I had dinner with some of my old Microsoft coworkers tonight, and I raised this very question. The answer is that Exchange Server sends Direct Push notifications before it sends MAPI notifications. That's why your iPhone with Push, or any Windows Mobile device with Push, will get the e-mail first, before Outlook or Entourage or a Blackberry device with or without BES.

And unfortunately, there is no way to change this order. I've often found that my iPhone will buzz to tell me there's new mail, but when I check a few minutes later there is no mail; this is because after the iPhone says "you've got mail", Outlook (on my Windows VM) receives the message and determines it's junk and moves it to the Junk E-Mail folder. Then the iPhone sees that the message is gone from the Inbox and removes it. If you get a lot of "new mail" sounds and then see there's no new mail, this is the reason why.

Excellent info...thx for the heads up!
 
For the exchange server in my office and windows mobile phones, you have to download a security certificate and put it in the phones root directory for activesync to work properly. I wonder if this will be the case with the iPhone and 2.0? Where will you even put the certificate one wonders....

You can use the iPhone Configuration tool to setup the Exchange profiles and also add the custom certificates that your office uses.
 
One very important point: What goes between your domain name and your username is a BACKSLASH, not a forward slash.

DOMAIN\USERNAME = good
DOMAIN/USERNAME = bad

I ran into a guy in line at the Apple Store yesterday who couldn't make his Exchange sync work. I got him to show me his settings and the forward slash stuck out like a sore thumb. He fixed it to a backslash and suddenly everything started working.

OMG!!!!! IT WORKED!!! AFTER 3 days of nagging. IT WORKED.

ITS BACKSLASH. NOT FORWARD SLASH!!!!!!

I'm sorry but that deserved a ALL CAPS.


Thank YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU.

all my mail and calendar are now sync. My productivity at work went up by 0.0000000009840938098309840938094 percent.
 
Exchange is working for me as well. This is killer. My IT dept has refused to support the iPhone, but since OWA is turned on I can get my work email. Mail arrives instantly! This is so so good!:D

BTW, mail arrives to my iPhone much, much quicker than it does to my Blackberry Pearl my employer gave me. Did 3 separate test and it wasn't even close.

Agreed. This is totally killer..the missing link.
 
Contacts

Has anyone figured out a work-around to have two sets of contacts without using mobileme?

Also, I'm a little confused as to what it means to pull your contacts from the exchange server. As a current WinMobile user, I have my local set of contacts that just syncs with my computer, and I have the ability to look up remote contacts on the exchange server if I'm online. How does the iPhone 3G functionality work?

Thanks!
 
Exchange works great on the iPhone - shame though that with Push enabled the battery is lucky to last 12 hours or so with lots of mail coming through
 
Has anyone figured out a work-around to have two sets of contacts without using mobileme?

Also, I'm a little confused as to what it means to pull your contacts from the exchange server. As a current WinMobile user, I have my local set of contacts that just syncs with my computer, and I have the ability to look up remote contacts on the exchange server if I'm online. How does the iPhone 3G functionality work?

Thanks!

Don't think there is a way to have separate contacts without MobileMe - it seems that if OTA contact sync is enabled, it disables the USB sync that used to be used for Address Book

On your second question, the contacts that will sync are the ones in your local Exchange contacts folder. If your Exchange GAL (Global Address List, i.e. everyone else on the Exchange system is visible over the air, you get an extra group in Contacts to search the GAL (shows under Directories)
I'm very, very impressed with the Exchange Support: Possibly the best of any phone I've used
 
Don't think there is a way to have separate contacts without MobileMe - it seems that if OTA contact sync is enabled, it disables the USB sync that used to be used for Address Book

On your second question, the contacts that will sync are the ones in your local Exchange contacts folder. If your Exchange GAL (Global Address List, i.e. everyone else on the Exchange system is visible over the air, you get an extra group in Contacts to search the GAL (shows under Directories)
I'm very, very impressed with the Exchange Support: Possibly the best of any phone I've used

Thanks for the feedback, sounds pretty good. One point of clarification: Can I disable OTA Contact Sync and still access the Exchange GAL?
 
Can't Edit Calendar Items on iPhone w/ Exchange Sync

I updated my iphone 1.0 to the 2.0 firmware and have an issue with the Calendar items that sync'd from my Exchange server to the iphone.
I can not edit any calendar items (all-day events, appointments, etc.) on my iPhone that were not created on the iPhone. So, all of the calendar items that moved to my iPhone can not be edited. The only thing I can do is change the reminder. If I create the calendar item on the iPhone, I can eidt it and it does sync properly. Also, it wasn't until I marked all calendar items as unread in Outlook did all of the items come over to the iPhone. Prior to that only recurring items came to the iPhone.
This is very odd behavior and unless I can edit all Calendar items on the iPhone and have the changes sync, this new sync feature is useless to me.
Also, the calendar items all came over as invitations/meeting requests each asking me to accept, maybe or decline. Accepting did not change the behavior of the editing. I have a very long list of invitations/meeting requests, one for each appointment.
I think this implementation is buggy, or I have to change something that I have not identified, yet.
Contacts are fine, so is email.
Anyone have the same problems with Calendar items and Exchange Sync? Any solutions?

Events created on the iPhone can be edited on the iPhone until you edit it in Outlook and it syncs.
This is a big problem. Events can not be deleted on iPhone.
Maybe Exchange/Outlook properties and permissions must be changed?

Also want to get rid of the invitations related to each event that originally synced.

Make sure that your email is listed on your phone exactly as it is on Exchange - it is case sensitive. The same thing was happening to me (can't edit calendar items and I was receiving an invitation with every event). I simply capitalized my email address on the phone and now it works perfectly.
 
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