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face id not working as advertised

47phones

47phones

macrumors regular
Original poster
Nov 14, 2016
104
57
GER
Everyone with iPhone X.. try to unlock like it is advertised in apples videos.
See screenshot below. It does not work for me in this angle.

How are your results??


Edit: thx to this user, it seems there are several ways to improve faceid. this is not really the solving the problem that apples advertisment with the girl in the pool is not a real-working use-case but anyway. :)

Federer2017 said:
I am very happy with FaceID and as it was my biggest concern regarding the iPhone X that TouchID is gone, I am actually very surprised how well FaceID works.

If you want to check which angle is right for FaceID you might install the app „MeasureKit“. There is an option which shows you the working angle of FaceID.

If your Face is in the right angle for FaceID but it doesn’t unlock you may enter the passcode and FaceID will add this information so the next time it will unlock.

This „learning curve“ is actually the most impressive thing about FaceID.
Click to expand...
 

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I can tilt it and it works. The. Add is kind of a stretch.
 
Face ID doesn't work unless you're holding the phone. Its a security feature.

Edit: Looks like I was wrong. Just tried it myself while having my phone lay flat on the counter. However it is limited in range, which could explain why that screen grab is a little misleading. However apple did have a commercial for the iPhone 6 with a cyclist in the rain.
 
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ProphetX said:
Face ID doesn't work unless you're holding the phone. Its a security feature.
Click to expand...
interesting, because it is working for me when it is laying on a table.
I think the angle is just not possible like apple told us in the advertisments :-o
 
Mine will unlock at a slight angle whilst flat on a table. Not tried the exact angle as advertised. When flat on a table and looking directly at the phone it works perfectly.
 
ProphetX said:
Face ID doesn't work unless you're holding the phone. Its a security feature.
Click to expand...

Can’t tell if serious...
noelsch said:
interesting, because it is working for me when it is laying on a table.
I think the angle is just not possible like apple told us in the advertisments :-o
Click to expand...

When you set up faceid some have run the second scan from a low angle to improve this. I think it works pretty good for me, not sure about comparing to the ad though.
 
It does not work 90% with my custom Ray-Ban large Aviator Rm3025 with silver frame and brown polarized.
I reset FaceID several times, still same. As soon as I remove sunglass half way, it work unlock. :(
 
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rider900 said:
Mine will unlock at a slight angle whilst flat on a table. Not tried the exact angle as advertised. When flat on a table and looking directly at the phone it works perfectly.
Click to expand...

At least they didn’t lie about the dot projector. That VERGE video where Nilay does the scan under IR was amazing. You can see all those projection dots.
 
jasie02 said:
It does not work 90% with my custom Ray-Ban large Aviator Rm3025 with silver frame and brown polarized.
I reset FaceID several times, still same. As soon as I remove sunglass half way, it work unlock. :(
Click to expand...
There seem to be a few different Ray-Ban lenses that block IR rays, which is the issue.
 
nrvna76 said:
Can’t tell if serious...


When you set up faceid some have run the second scan from a low angle to improve this. I think it works pretty good for me, not sure about comparing to the ad though.
Click to expand...
jipp, heard about that and set mine up again with a different angle as before. but - still not working in such an extreme angle like apple advertised. it is really annoying to get that close to my phone when unlocking it while lying on a table -.-
 
cg006 said:
At least they didn’t lie about the dot projector. That VERGE video where Nilay does the scan under IR was amazing. You can see all those projection dots.
Click to expand...

Not seen this video, will have to check it out. Overall I’m very impressed with Face ID though!
 
cg006 said:
Got o THE VERGE.com and check the review. Was awesome to look at. All those dots :)
Click to expand...

Will do! I have also notified on some videos you can see the IR beam on Face ID, similar to a TV remote. Obviously IR is invisible to the eye so this can’t be seen whilst using Face ID would be annoying if that was visible.
 
rider900 said:
Will do! I have also notified on some videos you can see the IR beam on Face ID, similar to a TV remote. Obviously IR is invisible to the eye so this can’t be seen whilst using Face ID would be annoying if that was visible.
Click to expand...

Yeah. The cameras catch that.
 
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