face id not working as advertised

Discussion in 'iPhone' started by noelsch, Nov 5, 2017.

  1. noelsch, Nov 5, 2017
    Last edited: Nov 6, 2017

    noelsch macrumors member

    noelsch

    Joined:
    Nov 14, 2016
    #1
    Everyone with iPhone X.. try to unlock like it is advertised in apples videos.
    See screenshot below. It does not work for me in this angle.

    How are your results??


    Edit: thx to this user, it seems there are several ways to improve faceid. this is not really the solving the problem that apples advertisment with the girl in the pool is not a real-working use-case but anyway. :)

     

    Attached Files:

  2. cg006 macrumors regular

    cg006

    Joined:
    Oct 1, 2012
    #2
    I can tilt it and it works. The. Add is kind of a stretch.
     
  3. Packers1958 macrumors 65816

    Joined:
    Apr 16, 2017
    Location:
    South Dakota
    #3
    It doesn't work for me like that either. Phone needs to be at a slight angle.
     
  4. ProphetX, Nov 5, 2017
    Last edited: Nov 5, 2017

    ProphetX macrumors 6502

    Joined:
    Feb 8, 2011
    #4
    Face ID doesn't work unless you're holding the phone. Its a security feature.

    Edit: Looks like I was wrong. Just tried it myself while having my phone lay flat on the counter. However it is limited in range, which could explain why that screen grab is a little misleading. However apple did have a commercial for the iPhone 6 with a cyclist in the rain.
     
  5. noelsch thread starter macrumors member

    noelsch

    Joined:
    Nov 14, 2016
    #5
    interesting, because it is working for me when it is laying on a table.
    I think the angle is just not possible like apple told us in the advertisments :-o
     
  6. iapplelove macrumors 601

    iapplelove

    Joined:
    Nov 22, 2011
    Location:
    East Coast USA
    #6
    Mine works laying on the table, or the bed. Not really at the angle in the photo but as long as I hover somewhat over the phone it will unlock laying flat.
     
  7. Packers1958 macrumors 65816

    Joined:
    Apr 16, 2017
    Location:
    South Dakota
    #7
    Yea, I just tried it, and hovered a little higher over it, and it unlocked.
     
  8. Ntombi macrumors 68040

    Ntombi

    Joined:
    Jul 1, 2008
    Location:
    Bostonian exiled in SoCal
    #8
    Not true. It works for me flat on the kitchen counter as I’m cooking.
     
  9. kp98077 macrumors 6502a

    kp98077

    Joined:
    Oct 26, 2010
    #9
    Hmmmmm. I guess the true test would do exactly as she did in a hot tub ;)
     
  10. rider900 macrumors newbie

    rider900

    Joined:
    Oct 30, 2017
    #10
    Mine will unlock at a slight angle whilst flat on a table. Not tried the exact angle as advertised. When flat on a table and looking directly at the phone it works perfectly.
     
  11. nrvna76 macrumors 6502a

    nrvna76

    Joined:
    Aug 4, 2010
    #11
    Can’t tell if serious...
    When you set up faceid some have run the second scan from a low angle to improve this. I think it works pretty good for me, not sure about comparing to the ad though.
     
  12. Ntombi macrumors 68040

    Ntombi

    Joined:
    Jul 1, 2008
    Location:
    Bostonian exiled in SoCal
    #12
    This.
     
  13. jasie02 macrumors 6502a

    jasie02

    Joined:
    Sep 18, 2014
    #13
    It does not work 90% with my custom Ray-Ban large Aviator Rm3025 with silver frame and brown polarized.
    I reset FaceID several times, still same. As soon as I remove sunglass half way, it work unlock. :(
     
  14. rantor49 macrumors 6502

    Joined:
    Mar 9, 2012
    #14
    Mine works with the angle in the photo. Or very close to it.
     
  15. cg006 macrumors regular

    cg006

    Joined:
    Oct 1, 2012
    #15
    At least they didn’t lie about the dot projector. That VERGE video where Nilay does the scan under IR was amazing. You can see all those projection dots.
     
  16. fokmik macrumors 68040

    Joined:
    Oct 28, 2016
    Location:
    USA
    #16
    From that angle you have to have awareness off
     
  17. Ntombi macrumors 68040

    Ntombi

    Joined:
    Jul 1, 2008
    Location:
    Bostonian exiled in SoCal
    #17
    There seem to be a few different Ray-Ban lenses that block IR rays, which is the issue.
     
  18. profets macrumors 601

    Joined:
    Mar 18, 2009
    #18
    Same here, just tried a few times.
     
  19. noelsch thread starter macrumors member

    noelsch

    Joined:
    Nov 14, 2016
    #19
    jipp, heard about that and set mine up again with a different angle as before. but - still not working in such an extreme angle like apple advertised. it is really annoying to get that close to my phone when unlocking it while lying on a table -.-
     
  20. Jumpie macrumors 6502a

    Jumpie

    Joined:
    Jul 7, 2008
    Location:
    Atlanta
    #20
    Works for me
     
  21. rider900 macrumors newbie

    rider900

    Joined:
    Oct 30, 2017
    #21
    Not seen this video, will have to check it out. Overall I’m very impressed with Face ID though!
     
  22. Ntombi macrumors 68040

    Ntombi

    Joined:
    Jul 1, 2008
    Location:
    Bostonian exiled in SoCal
    #22
    That video was great. Really interesting!
     
  23. cg006 macrumors regular

    cg006

    Joined:
    Oct 1, 2012
    #23
    Got o THE VERGE.com and check the review. Was awesome to look at. All those dots :)
     
  24. rider900 macrumors newbie

    rider900

    Joined:
    Oct 30, 2017
    #24
    Will do! I have also notified on some videos you can see the IR beam on Face ID, similar to a TV remote. Obviously IR is invisible to the eye so this can’t be seen whilst using Face ID would be annoying if that was visible.
     
  25. cg006 macrumors regular

    cg006

    Joined:
    Oct 1, 2012
    #25
    Yeah. The cameras catch that.
     

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