Facebook Paid Contractors to Transcribe Messenger Voice Chats

Discussion in 'MacRumors.com News Discussion' started by MacRumors, Aug 13, 2019 at 1:07 PM.

  1. dogslobber macrumors 68040


    Oct 19, 2014
    Apple Campus, Cupertino CA
    This should surprise no one as this is the FB mantra. Them saying they've stopped doing it is like a liar saying they'll only tell the truth. I simply don't believe anything FB says as their core competency is to lie.
  2. Tech198 macrumors G5

    Mar 21, 2011
    Australia, Perth
    People would rather trust what FB tells them with hiding profile settings, then trusting themselves more by not putting it there in the first place..

    We've moved from trusting the user, to trusting companies as long as they give us the tools we 'need'

    Its a failed act..
  3. femike macrumors 6502

    Oct 15, 2011
    We have come full circle. Switchboard operators could listen in on phone calls, and today we have powerful government-linked corporations listening in to your phone calls. And most don't bat an eyelid.
  4. Ken Linger macrumors member

    Ken Linger

    Jul 18, 2016
    Phoenix, AZ
    If I had to guess, it is because you are using a Facebook app on Facebook servers with other Facebook users who all agreed (whether they read it or not) with the Facebook terms of service.
  5. meboy macrumors 6502

    Apr 12, 2012
    All you apple fan boys that have said a million times how Apple never does this stuff, totally in denial and focusing on Facebook and others instead of facing reality.
  6. Naaaaak macrumors 6502

    Mar 26, 2010
    Google might be worse.
  7. Brandhouse macrumors 6502

    Aug 6, 2014
    Why the hell are F@c$book transcribing personal messages between people? Why are those conversations not private between the parties concerned?
  8. ersan191 macrumors 65816

    Oct 26, 2013
    I’ve had a lot of replies that are a variation on this - I think y’all are bad at reading.

    “Facebook says that users who had voice chats transcribed had opted in”

    This is a feature that people TURNED ON to transcribe their voice into text before sending it, like if you used Siri to send a text message.
  9. MistrSynistr macrumors 65816

    May 15, 2014
    Wait until it comes out FBook is a See EYe Eh clown operation to the masses, and it will. Screen shot this for later props.
  10. fairuz, Aug 13, 2019 at 6:57 PM
    Last edited: Aug 13, 2019 at 7:08 PM

    fairuz macrumors 68020


    Aug 27, 2017
    Silicon Valley
    Fine, but they should tell users they're collecting the audio. The audio doesn't even need to leave the device to transcribe it, but if they want to do that, it'd still be ok if they weren't storing and disclosing it.
    --- Post Merged, Aug 13, 2019 at 7:03 PM ---
    They say that they don't (correct me if I'm wrong), so if you're telling the truth, you're risking getting fired and worse... so I doubt what you say.
    --- Post Merged, Aug 13, 2019 at 7:03 PM ---
    At no point did I trust Facebook wasn't collecting my audio. The thing is, I don't care, and precisely all of my friends use it (though some, like me, have fake names).

    I'd rather they all have iPhones and use iMessage/Facetime, but that's only for other reasons. I kick as many Android users out of our chats as I can so we don't use ghetto SMS, but it's hard.
  11. macsba macrumors 6502

    Jan 5, 2015
    Next to my Mac.
    facebook should be in the lower case "f". They don't need any respect.
  12. StuKatz1 macrumors member

    May 24, 2019
  13. Romeo_Nightfall macrumors 6502


    Aug 8, 2018
    well same with apple. people know they have inferior products not repairable - people still buy this crap!
    seems lots of people just dont care too much!
  14. idrewuk macrumors regular


    Aug 15, 2008
    Why don’t companies just employ people to have fake conversations / requests which they then use as the basis for this monitoring?
  15. DinkThifferent macrumors member


    Oct 18, 2018
    The Netherlands
    Google asks me every know and then what i think of a given answer after i’ve asked my Google Home Mini something. She says: how satisfied were you with this answer on a scale from 1 to 5”.

    And if you just say “I want to give feedback” you can just do so. This is in my opinion much privacy friendlier then just randomly listening in.

    And everybody should stop pretending to be shocked, cause Google uses us humans already for handwriting improvements in the Google Crowdsource app.
  16. MacBH928 macrumors 68040


    May 17, 2008
    It no longer bothers me that these money greedy unethical companies hoard and mine personal lives,
    That part that bothers me is that people do not care, they will still use their products...
  17. DeepIn2U macrumors 603


    May 30, 2002
    Toronto, Ontario, Canada
    Nuance’s Dragonly Speaking didn’t do this on device in early smartphone days.
    --- Post Merged, Aug 14, 2019 at 3:48 AM ---
    Thank you!

    It’s like bottom-base street hookers working completely for free! Or getting pregnant on the job lol.
  18. AKDub macrumors member

    May 14, 2015
    I'm actually starting to admire facebook's shithousery. They might get a small fine, or a few people might quit because of this sort of thing, but ultimately no one cares and they know it. Might as well be bastards if no one minds and you get more money.

    Whenever I bring up to people that they were hacking android phones to bypass permissions settings, all I get is basically a shrug, because of course I just get a shrug, because 99% just allow all permissions and don't care anyway.
  19. nwcs macrumors 68000


    Sep 21, 2009
    True. It is likely that medical transcriptionists have been around so long that people accept it and know it’s a person. For good or ill, eventually people will become familiar with this as well.
  20. jona2125, Aug 14, 2019 at 5:20 AM
    Last edited: Aug 14, 2019 at 5:31 AM

    jona2125 macrumors 6502a

    Jul 12, 2010
    The contract governing this information was terminated during the re-shuffle of assets. The building was Mary 9 and that is where I learned how deep rooted Apple is at being able to access your data. They can say what they want, but they won't admit anything until things slip, which they are working faster and harder every day to make sure does not happen. I honestly don't care if you believe me, and I don't mean that condescendingly at all, I am just sharing. Nobody is really going to believe it until something major happens to show it. People like Apple, they trust Apple, and they will fight to deny that they could possibly be doing just as bad things behind their closed doors as everyone else. It's their ecosystem and their market, they can and do do this.
  21. sirozha macrumors 6502a

    Jan 4, 2008
    More creepier as opposed of creepier?
    --- Post Merged, Aug 14, 2019 at 5:40 AM ---
    Right, you do.
  22. HacKage macrumors 6502

    May 14, 2010
    Why would Facebook's AI need to "correctly interpreted the messages"? It's a voice message, AI shouldn't be anywhere near it.

    Like every other Facebook "scandal" though, at this point they are too big to fail due to a privacy breach or similar. The only thing that will kill Facebook, is if people find something new. The problem is that Facebook, WhatsApp & Instagram are the biggest social network apps there is, and it's all controlled by one company.
  23. 2010mini macrumors 601

    Jun 19, 2013
    Electronic Medical records are already known to be handled by humans which includes transcription. As long as specific data is removed (name, dob, SS, etc) your medical records can be shared. And actually needs to be shared for a lot of valid reasons.

    In the case of social media.... if all the personal identifying data is removed, why is everyone freaking out?
  24. Jimmy James macrumors 601

    Jimmy James

    Oct 26, 2008
  25. jeabraham macrumors member

    Nov 17, 2011
    You also need tens of thousands of correct transcriptions, so the system can learn the difference.

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