Facebook Paid Contractors to Transcribe Messenger Voice Chats

Discussion in 'MacRumors.com News Discussion' started by MacRumors, Aug 13, 2019 at 1:07 PM.

  1. gsurf123 macrumors regular

    Jun 1, 2017
    This along with other companies listening in is being way overplayed. You cannot improve a product with testing and internal testing won't suffice. Older voice recognition products were crappy and could not be improved upon. Having people listen and transcribe randomized samples hurts no one.
  2. Breaking Good macrumors 65816

    Sep 28, 2012
    What really saddens me is that there are still people who think they are getting Facebook's or Google's services for free.
  3. rgbrock1 macrumors member


    Feb 1, 2016
    Why does Farcebook transcribe voice chats? Simply because Mark Zuckerberg's company is the epitome of unethical.
    --- Post Merged, Aug 14, 2019 at 8:20 AM ---
    Indeed. Those are known as HIPAA laws which are very strict in who is allowed access to your medical records. If Farcebook ever got a hold of ANYONE'S medical records they are in violation of the law and could face very serious legal repercussions for doing so.
  4. EddieDeez macrumors newbie

    Oct 10, 2014
  5. Hi Tek macrumors member

    Hi Tek

    Sep 27, 2015
    Canada, Hali
    Facebook has an AI assistant? I'm confused /s
  6. aloshka macrumors 65816

    Aug 30, 2009
    Not really a comparison at all... to put this analogy in lift/uber example you are talking about it, it would read more like:
    Uber/Lyft is recording everything you say in the cars or record all the messages on your phone and send it over to contractors to be transcribed into text (for what reason, we don't know since this is voice audio between two parties and not siri, or alexa where transcribing makes sense).

    I think you misunderstand massive violation of privacy (sending what you and your girlfriend/wife talk about to contractors to transcribe) or just having union or work-related issues.
  7. nburwell macrumors 601


    May 6, 2008
    So did Zuckerberg think this was some fantastic idea to hire a company to "transcribe" voice chats within Messenger? I wouldn't be surprised if this was/is happening within WhatsApp too.

    Facebook as a whole completely disgusts me.
  8. Nordichund macrumors 6502

    Aug 21, 2007
    Oslo, Norway
    FB is just too intrusive for me. One day, like so many others, it will just disappear.
  9. PlainviewUVGF macrumors 6502a


    Oct 4, 2013
    They stopped it a week ago when they caught wind of a report coming out.
  10. iConcept macrumors member


    Sep 1, 2009
    "But we only did it because we didn't think anyone would find out..."
  11. BeerboyUK macrumors newbie


    I think I will be re-reading the GDPR. There has to be something there that can be tied to the exploitation and monetization of personal data that can be used to punish FB.
  12. geofffitch macrumors newbie

    Mar 7, 2008
    You buried the lede. Facebook AI is listening to your private conversations. The human transcription is just there to check it's doing it correctly.
  13. cashville2400 macrumors regular


    Nov 29, 2011
    Not surprised! Facebook and Instagram owns every single part of your life that you don't want it to. Mark Zuckerberg can go to hell!
  14. digthewell macrumors newbie


    Sep 17, 2018
    This is pretty much the standard practice with Google too. Though Google doesn't pay contractors to transcribe text but allows them to proof read it. No personal data is divulged to such contractors, only basic commands and searches are used.

    But Facebook? Meh. They're more evil.

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