I just had a long chat with Jacky.
Basically I had an issue with one the case where one of the screws lost its threading and wouldn't tighten in properly.
He/she resolved my issues by either sending new screws, or the part of the frame that is an issue or I was still not satisfied, then pay my return shipping costs as well. This my friend, I believe is good customer service.
She also informed me that element case bitched/complained a ton about her store and basically Aliexpress removed all element/vapor cases from her store and probably other as well.
Frakkking element case! They have over priced cases that cost 3/4 price of the phone, bad customer service and prevent these chinese sellers from letting us try this case for a fraction of the price.
Anyways, she said shes getting a new order of the Vapor comp later this week and she may put it up for sale.
FYI im talking about Jacky Nie (
http://www.aliexpress.com/fm-store/903974)