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FCC/Facetime complaint. At&t called me.

cmChimera

cmChimera

macrumors 601
Original poster
Feb 12, 2010
4,326
4,086
I got a call from At&t about my complaint to the FCC about them blocking facetime over cellular. I missed the call but they gave me a call back number, I called back and there was no answer so hopefully they call back. Anyone have anything they want me to say?
 
I would say they let you facetime till you hit the 3gb throttle cap and then watch you squirm for 2 weeks with dial up speeds.
 
BoxerGT2.5 said:
I would say they let you facetime till you hit the 3gb throttle cap and then watch you squirm for 2 weeks with dial up speeds.
Click to expand...

Well I'm gonna buy the *cringes* iPhone 5 so rumor says that they'll start capping me at 5gb instead of 3.
 
cmChimera said:
I got a call from At&t about my complaint to the FCC about them blocking facetime over cellular. I missed the call but they gave me a call back number, I called back and there was no answer so hopefully they call back. Anyone have anything they want me to say?
Click to expand...


You post this in reddit too son?
 
When you call them back, tell them you want your upgrade eligibility moved up and you'll drop the complaint!

Seriously, it probably has nothing to do with your complaint. They're probably just trying to sell you something.
 
kas23 said:
When you call them back, tell them you want your upgrade eligibility moved up and you'll drop the complaint!

Seriously, it probably has nothing to do with your complaint. They're probably just trying to sell you something.
Click to expand...
There's not much of anything that could get me to drop the complaint. I'm thinking the same thing, probably trying to give me a credit or something.
 
I'm usually not one for class action lawsuits and those lawyers get all the money with the people getting maybe a $5 credit. However, in this case, I believe we are being robbed of our services. Skype, Tango, etc etc can all do the exact same thing over 3g with a non-shared data plan. AT&T is just being ridiculous.
 
cmChimera said:
I got a call from At&t about my complaint to the FCC about them blocking facetime over cellular. I missed the call but they gave me a call back number, I called back and there was no answer so hopefully they call back. Anyone have anything they want me to say?
Click to expand...
I agree with the other posters. They need to be asked why they care how you use data you're paying for.

Unlimited Data: Throttled after 3GB, FaceTime useless, network protected, so what's the problem?

Individual Data: 3GB for $30, each additional GB paid for, so what's the problem?

Whether your paying for data as an individual, or shared, what's the difference? You believe the FCC won't see any difference, and you want to know why AT&T does....
 
I'd love more info on how you went about filing an FCC complaint, wanted to do this myself but never have the initiative to look into it.
 
Why do you all with the old unlimited plan think your entitled to everything? It is what it is. Either switch plans or shut the you know what UP!
 
an FCC complaint is the best way to get a carriers attention. Back when Verizon only had 1000 text message plan then charged a quarter for every text after I filed a complaint because they wouldn't let me add 2 1000 text plans and verizon corporate called me back and gave me like a free month of service shortly after they introduced unlimited texting.
 
MattMJB0188 said:
Why do you all with the old unlimited plan think your entitled to everything? It is what it is. Either switch plans or shut the you know what UP!
Click to expand...

I don't feel ENTITLED to anything. However, I'm PAYING for Data. How I choose to USE that data should not be the carrier's business.
 
Mliii said:
I don't feel ENTITLED to anything. However, I'm PAYING for Data. How I choose to USE that data should not be the carrier's business.
Click to expand...

Precisely. And then to add insult to injury and be told that FaceTime over 3G on my plan is somehow not possible, not usable, or otherwise different from the same feature on a more expensive shared data plan? The just downright asinine.
 
Maybe someone can explain something to me: how can I get FaceTime over 3G if I have an individual plan?
 
Wirelessly posted

Blorzoga said:
Senseotech said:
AT&T says you can't, but will be more than happy to upsell you to a shared plan for devices you don't have.
Click to expand...

That's what I thought. How the hell can they justify that?
Click to expand...

Hence one aspect of the OP's FCC complaint

Wirelessly posted

I've been screening this song and dance about tethering too! When AT&T switched from unlimited to Tiered data, tethering should've been included free because you are now paying for a block of data. It's your DATA, if you go over you pay a penalty so why do I have to pay extra for tethering?

I made a thread about this about a year ago and got 80% flamed. People just can't seem to connect the dots.

It's like paying for gas. However, if you pull a trailer with your car you must pay extra for the gas because it's not as efficient. Or, pay extra if you siphon the gas and use it in your lawn mower.
 
Last edited by a moderator:
I've tried calling back this morning and there's been no answer. Hope they're not blowing me off now that I missed the call.
 
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