Finder doesn't open/Need to backup files

Discussion in 'OS X El Capitan (10.11)' started by Funfa Bu, Jul 29, 2016.

  1. Funfa Bu macrumors newbie

    Funfa Bu

    Joined:
    Jul 29, 2016
    #1
    I've recently updated to El Capitan and downloaded a ProTools driver I shouldn't have (see ProTools HD Driver 11.3.1 for Mac: http://avid.force.com/pkb/articles/en_US/download/en379411) and now I can't turn off mac or open finder. I want to backup so I can format (been wanting to do this for a long time) but without finder, I can't access the files I want to back up! I'm stuck, so any solutions as to how to uninstall the driver or how to access my files for back up in some other way are welcome.
     
  2. JohnDS macrumors 65816

    Joined:
    Oct 25, 2015
    #2
    Will it boot if you safe boot by holding down the shift key?
     
  3. Funfa Bu thread starter macrumors newbie

    Funfa Bu

    Joined:
    Jul 29, 2016
    #3
    Gonna try that right now.
    --- Post Merged, Jul 29, 2016 ---
    IT WORKED AND I CAN OPEN FINDER NOW THANK YOU SO MUCH KIND SOUL
     
  4. JohnDS macrumors 65816

    Joined:
    Oct 25, 2015
    #4
    So, you will want to try to uninstall the driver, then see if you can reboot normally. Either that, or backup, reformat and re-install the OS.
     

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