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What evidence do you have that the Chinese claims are bogus btw?

First off, phones sold in China are not part of the one million replacements for the USA. So we can't add them in as part of any replacement percentage here.

Secondly, of the three reports from China, two immediately turned out to be fake incidents where the owners had applied external heat, obviously hoping for money or publicity. In other words, the burn was from outside in, not inside out :)

In the third reported China incident, the owner said he only wanted to publicize it, and didn't want it investigated. If this had been an iPhone, I think you'd be the first to say it was a suspicious claim as well.

Since then, no more claims have arisen, AFAIK. Not to say they won't, since it's pretty clear that some small percentage of every brand of phone catches fire at times from its lithium battery.
 
America is possessed by the manufacturing process
is not likely large companies have elves making battery assemblies in small town Pennsylvania.

I eliminated significant cooperate risk as our customers buy their own batteries. One less engineer peep and lowers the shipping costs.
 
First off, phones sold in China are not part of the one million replacements for the USA. So we can't add them in as part of any replacement percentage here.

Secondly, of the three reports from China, two immediately turned out to be fake incidents where the owners had applied external heat, obviously hoping for money or publicity. In other words, the burn was from outside in, not inside out :)

In the third reported China incident, the owner said he didn't want it investigated. If this had been an iPhone, I think you'd be the first to say it was a suspicious claim as well.

Since then, no more claims have arisen, AFAIK. Not to say they won't, since it's pretty clear that some small percentage of every brand of phone catches fire.

I see assertion but I asked for evidence.

In any case I don't think Appoloa's numbers included those as he/she is motivated not to.
 
I see assertion but I asked for evidence.

You asserted the numbers, thus you must provide a source for them (and not just someone in the thread). And again, as I said, China numbers don't belong in American percentages.

As for the three supposed incidents in China, this is apparently the source article which the internet echo chamber used to report the third one (as the article notes, the first two were already debunked): Customer in China reports fire
 


time for an iPhone!!
Over the past few weeks, Samsung has been replacing recalled Galaxy Note 7 smartphones that have faulty exploding batteries with new devices, but an incident today suggests the South Korean company's smartphone woes aren't over.

A Southwest flight from Louisville to Baltimore was today evacuated just before it pulled out of the gate because a Samsung Galaxy Note 7 smartphone started smoking. While no one was injured, there is a serious problem -- the Galaxy Note 7 in question was a replacement device that had been deemed "safe" by Samsung.

According to The Verge, the owner of the Galaxy Note 7, Brian Green, had replaced his original Galaxy Note at an AT&T store on September 21. The smartphone had a green battery icon and box the device came in features a black square, both of which are indicators of a replacement Note 7.

explodedgalaxynote7-800x533.jpg

Green told The Verge he had powered down the phone as requested by the flight crew and stowed it in his pocket before it started smoking.Samsung has already replaced more than one million Galaxy Note 7 devices, and has said the new Note 7 smartphones have batteries "that are not vulnerable to overheating and catching fire." Despite the recall, reports of overheating devices are circulating on a near-daily basis, and the company could have another disaster on its hands if replacement devices are also experiencing the same issues.

Rumors have suggested Samsung's Note 7 problems began after the company rushed the device into production after realizing the iPhone 7 would not feature major design changes, seeing it as an opportunity to one up Apple. Suppliers were pushed to meet tighter deadlines for an earlier launch, leading to critical oversights.

Samsung America president and COO Tim Baxter apologized to customers in September. "We did not meet the standard of excellence that you expect and deserve," he said, adding that Samsung is working to earn back customer trust.

Article Link: Fire on Plane Caused by Replacement Samsung Galaxy Note 7
 
I'm sorry, but I work for a living :)

You asserted the original numbers, thus you must provide a source (and not just someone in the thread). And again, as I said, China numbers don't belong in American percentages.

As for the three supposed incidents in China, this is the source article the internet echoed about the third one (as the article notes, the first two were already debunked): Customer in China reports fire

I asserted nothing. I quoted my source clearly in the original post and have now restated it twice on request.

RE: the article link. Inconclusive.
 
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it seems that you ignoring the exploding iPhones?
Well atleast Samsung and Toshiba were the only ones to admit they have faulty baterries, because that's what innovative companies do!
Accidents happens, but as long it's not on purpose! costumers have no problem with that, however I can't speak the same for bendgate or touch disease
You're cancer.
 
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Interesting. It's a 6 plus that she bought three months ago. Was Apple still selling those then? I wonder if it's the original battery or if it was a third-party refurbished phone?

Also from the article:
Estrada said the worst part of all this is not the phone, it's replaceable, she said it is the pictures on it. The memories of her kids and a recent promotion are all lost and they were not backed up.
It boggles my mind how people don't back up their dang photos. It's so trivial to do so.
 
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Interesting. It's a 6 plus that she bought three months ago. Was Apple still selling those then? I wonder if it's the original battery or if it was a third-party refurbished phone?

Also from the article:
It boggles my mind how people don't back up their dang photos. It's so trivial to do so.

Even at least with Google Photos which is easiness personified
 
No it won’t, don't be ridiculous. People have short memories and smaller wallets than they would like. If price and circumstance suits them they will very likely change anything - not just their phone.
wrong. people have much longer memories when it comes to disasters like this. Samsung will still thrive but they will take a hit.
 
Its amazing people keep posting strung out (over time) reports of Apple phones catching fire.
Nothing posted about Apple phones catching fire is remotely similar to the issues Samsung is facing.
The bottom line is Samsung created a F'd up phone, they screwed up the recall, they are getting torched in the media, and they have a F'd up public image.
Nothing posted here by Samsung enthusiasts will change that fact.
But if posting Apple phones catch fire make you feel better go right ahead.
Won't make a difference.
At the end or the day, history will write Samsung F'd up.
 
Its amazing people keep posting strung out (over time) reports of Apple phones catching fire.
Nothing posted about Apple phones catching fire is remotely similar to the issues Samsung is facing.
The bottom line is Samsung created a F'd up phone, they screwed up the recall, they are getting torched in the media, and they have a F'd up public image.
Nothing posted here by Samsung enthusiasts will change that fact.
But if posting Apple phones catch fire make you feel better go right ahead.
Won't make a difference.
At the end or the day, history will write Samsung F'd up.

Yes. The amount of iPhone fires over, lets say 5 years, may pale in comparison to the amount of Note 7 fires in a short period of time. It depends on the variables. Obviously you would want no fires at all, but more than likely that will never happen.

I am talking legitimate factory defects not caused by user abuse/miss use.
 
it really could

its a great phone but i wouldn't risk buying one anytime soon

Anyone remember the Ford Pinto? (fires)

Even today, uHaul won't rent a trailer to you if you tell them you'll be pulling it with a Ford Explorer. (rollovers)

This issue with Samsung may embed itself in the collective psyche regardless of the reality.
 
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Q
This isn't remotely funny anymore. The device is not safe and needs to be completely discontinued. Start over with a brand new Note, Samsung.

Wonder if there's still people here who think they're being "responsible"?
As a fan of Samsung hardware (S6 edge+ here!) I sadly agree. What is the alternative? It appears that none of the devices are safe.
 
Interesting. It's a 6 plus that she bought three months ago. Was Apple still selling those then? I wonder if it's the original battery or if it was a third-party refurbished phone?

Also from the article:
It boggles my mind how people don't back up their dang photos. It's so trivial to do so.
I got iCloud automatic backup across all devices, it's flipping a dang switch once. I never have to worry about it.
 
hey guys im back! So, for anwhile im using S7 and last week my company gave me a note 7. Beautiful device, my daugther loves to doodle on it and this is after the recall. Then the nightmare as i saw the news on southwest incident. Im very paranoid and walk through verizon store and exchange it to iphone. Now i have a peace of mind :)

Too bad for samsung and i hope they will get it right.
 
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So out of the plethora of Android manufacturers he switched platforms and went to Apple ?And he mentions that fact the same day in an interview?

Let's be honest, there are pretty much only two manufacturers of smartphones that sell in volume and in most people's conscience it's either "Galaxy" or "iPhone", Samsung or Apple.

How long can you live your modern life or do your modern job without not having a smartphone on hand being a problem? Having just been burned (semi-literally) does it really require a conspiracy theory here? There's a disturbing lack of self consciousness to imagine it does.
 
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