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Fire on Plane Caused by Replacement Samsung Galaxy Note 7

apolloa said:
Hahaha I know, that was the first google page! Their have been a LOT of story's over the years of failing Apple devices, we even know someone in our village who's iPad charger burnt their house down! We NEVER leave ours unattended because if that.

Its almost certain you will find horror story's about most manufactures that have and do exist, plenty of different car maker recalls have taken place over the years.
But as you said, the ivory tower is great.

Actually I think overall Apple devices are MORE dangerous then Samsung ones going by the news story's.
Click to expand...

Hard to take your post seriously when you write "stories" as "story's", but let me take a stab ...

"we even know someone in our village who's iPad charger burnt their house down"
​
Unanswered questions:
  • Was it an official Apple charger, or a cheap third-party charger?
  • Was the charger covered in any way, preventing heat from escaping?
  • Was the device covered in any way, or on an insulating surface (bed or pillow) that caused it to heat up more than normal?
  • Was the charging cable twisted excessively and/or beginning to fray?
  • Is the electricity in your "village" well-regulated or is it prone to spikes in voltage?
Electronic devices come with "Usage Guidelines", and any usage that deviates from that may be a recipe for disaster. It comes down to common sense and responsible usage.

It's not as simple as blaming the device without looking at the full circumstances. However, in the case of this Samsung device... powered down and placed into a pocket, yet it starts to combust? That's scary and dangerous!
 
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spiderman0616 said:
That being said--we haven't been given much REAL concrete information on exactly WHAT is causing this defect other then the "rushed to market" stories. I'm curious to find out what the whole story behind the exploding batteries is. We will find out the real truth in a year or two.
Click to expand...

Back in the late 1990's I worked for a company that had a datacenter filled with about 3,000 servers from a PC vendor I won't mention (located in Texas). Over the course of a month or so we had three separate incidents where individual servers caught fire. The server would first completely stop responding - lights were on but you couldn't see anything on a monitor, couldn't connect to it over the network, couldn't even power it off by pressing & holding the power button. In the end the only thing we could do is pull the power, wait a minute, then plug it back in. Each time we did that the video chip on the motherboard would erupt in a geyser of flame.

A few weeks after we reported these incidents to the manufacturer they informed us that they had implemented a recall on a batch of motherboards, and about 700 of the servers in our datacenter were subject to it. It was my task to go into the datacenter and identify those 700 servers. The manufacturer sent a team of workers to the datacenter who set up an assembly line to replace all those motherboards, which took about a week to complete.

At some point well after that little nightmare we learned that the manufacturer had traced the fault back to a vendor in China that had provided the capacitors used in the power regulator circuitry on the motherboards. The capacitors had been apparently manufactured with faulty dielectric material, and after time they started failing in spectacular fashion. They'd apparently build up a huge charge and maintain it until power was cut & restored, at which time it would release a surge of all that stored up power all at once. Something about the design of the motherboard caused that surge to go directly into the video chip.

My completely unscientific guess is that Samsung will likely eventually trace this to something similar - a fault in a component provided by a third party that under certain conditions results in an overload.
 
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spiderman0616 said:
I'm no fan of Samsung, but this is awful for them, and I feel bad for people whose property has been destroyed or who have been injured by these devices. I think this will forever go down as the worst phone ever made.

That being said--we haven't been given much REAL concrete information on exactly WHAT is causing this defect other then the "rushed to market" stories. I'm curious to find out what the whole story behind the exploding batteries is. We will find out the real truth in a year or two.
Click to expand...
really what is it? the battery itself, the controller, etc - something it is not telling the system the battery has reach capacity.
 
coolfactor said:
Hard to take your post seriously when you write "stories" as "story's", but let me take a stab ...

"we even know someone in our village who's iPad charger burnt their house down"
​
Unanswered questions:
  • Was it an official Apple charger, or a cheap third-party charger?
  • Was the charger covered in any way, preventing heat from escaping?
  • Was the device covered in any way, or on an insulating surface (bed or pillow) that caused it to heat up more than normal?
  • Was the charging cable twisted excessively and/or beginning to fray?
  • Is the electricity in your "village" well-regulated or is it prone to spikes in voltage?
Electronic devices come with "Usage Guidelines", and any usage that deviates from that may be a recipe for disaster. It comes down to common sense and responsible usage.

It's not as simple as blaming the device without looking at the full circumstances. However, in the case of this Samsung device... powered down and placed into a pocket, yet it starts to combust? That's scary and dangerous!
Click to expand...

Instead of being the grammar police, why don't you go and read the stories?
You don't know the full facts of this story yet and still you clear the user of any blame, yet conveniently when it comes to Apple devices you incur its 'user error'.
 
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apolloa said:
As my previous post shows, that ideology is complete and utter rubbish!
Click to expand...

What, some isolated incident about an iPad apparently burning down a barn? No real confirmation or definitive proof that it even was the iPad?

The Note 7 began combusting within weeks of shipping. Samsung confirmed the issue (read: "yes, we released phones which bloomin' explode") and did a recall. I don't think you fully grasp just how severe this is.

If Apple devices exploded due to a manufacturing defect and Apple announced a recall, then the Apple brand be irreversibly tarnished.
 
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H2SO4 said:
LOL, tumble driers have done that too and guess what. Those companies are still in business.
Click to expand...

Yes and tumble driers doing that is also scary. A reason we don't operate ours while we're sleeping. But this guy even turned his phone off and it still combusted.

I don't understand why you're acting like it's not a big deal just because other faulty appliances have been shown to set on fire too? - All of these products including tumble driers setting on fire is incredibly scary.

It's also worrying that even the fixed phones are now having the same fault and turning on fire. People could get maimed or hurt if this happens in a pocket or worse like on that plane full of people, especially if someone was sleeping when it set on fire in their pocket or luggage.

As for the Samsung brand I think this could easily have happened to anyone. We are packing more and more energy into these batteries and they are becoming super complicated. This phone supports slow and fast charging through its USB-C port and also wireless charging. There are a lot of methods to charge the battery and the circuitry is complicated if you look at the tear downs.
 
Captain: Please power down your cell phones during take off and landing.
Samsung: Blows up and starts a fire.
Go home to Korea Samsung, you're drunk.
 
Iphtashu Fitz said:
Back in the late 1990's I worked for a company that had a datacenter filled with about 3,000 servers from a PC vendor I won't mention (located in Texas). Over the course of a month or so we had three separate incidents where individual servers caught fire. The server would first completely stop responding - lights were on but you couldn't see anything on a monitor, couldn't connect to it over the network, couldn't even power it off by pressing & holding the power button. In the end the only thing we could do is pull the power, wait a minute, then plug it back in. Each time we did that the video chip on the motherboard would erupt in a geyser of flame.

...

My completely unscientific guess is that Samsung will likely eventually trace this to something similar - a fault in a component provided by a third party that under certain conditions results in an overload.
Click to expand...

They already traced it to their own batteries, and the replacement devices have batteries from another supplier.
 
Hexiii said:
I almost feel bad for Samsung.
Click to expand...

Almost. 😀

Tim-Cook-laughing.png
 
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Here's what I have to say about this:

Replacement-Gate
They aren't doing it right.
This would never have happened if Jobs were still alive. If Steve were still alive, the iPhone 7 would have had innovations galore and Samsung wouldn't have tried to push their exploding device out the door quickly to take on the 7.
 
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