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I'm no fan of Samsung, but this is awful for them, and I feel bad for people whose property has been destroyed or who have been injured by these devices. I think this will forever go down as the worst phone ever made.

That being said--we haven't been given much REAL concrete information on exactly WHAT is causing this defect other then the "rushed to market" stories. I'm curious to find out what the whole story behind the exploding batteries is. We will find out the real truth in a year or two.


There is a report somewhere which details how the case is simply too small for the battery size. A part of the battery gets pinched and a connector apparently dissolves.
 
Even if the Pixel is not a perfect product, I sincerely hope Google goes to the top for Android and dethrones Samsung who doesn't deserve to be at the top after this fiasco.

A fiasco is when a company makes a defective product and then doesn't own up to it. Samsung is not on that list. I can think of a few other companies who are.
 
Energy storage in thinner and thinner products is a pain.

Back in the late 1990's I worked for a company that had a datacenter filled with about 3,000 servers from a PC vendor I won't mention (located in Texas). Over the course of a month or so we had three separate incidents where individual servers caught fire. The server would first completely stop responding - lights were on but you couldn't see anything on a monitor, couldn't connect to it over the network, couldn't even power it off by pressing & holding the power button. In the end the only thing we could do is pull the power, wait a minute, then plug it back in. Each time we did that the video chip on the motherboard would erupt in a geyser of flame.

A few weeks after we reported these incidents to the manufacturer they informed us that they had implemented a recall on a batch of motherboards, and about 700 of the servers in our datacenter were subject to it. It was my task to go into the datacenter and identify those 700 servers. The manufacturer sent a team of workers to the datacenter who set up an assembly line to replace all those motherboards, which took about a week to complete.

At some point well after that little nightmare we learned that the manufacturer had traced the fault back to a vendor in China that had provided the capacitors used in the power regulator circuitry on the motherboards. The capacitors had been apparently manufactured with faulty dielectric material, and after time they started failing in spectacular fashion. They'd apparently build up a huge charge and maintain it until power was cut & restored, at which time it would release a surge of all that stored up power all at once. Something about the design of the motherboard caused that surge to go directly into the video chip.

My completely unscientific guess is that Samsung will likely eventually trace this to something similar - a fault in a component provided by a third party that under certain conditions results in an overload.
Round 2 probably came later with the capacitor plague in the mid-2000s.

https://en.wikipedia.org/wiki/Capacitor_plague
 
Are you saying that any device that has had Samsung produce some of its insides is potentially dangerous, and you would be STUPID to buy it? Really.. on this forum of all places.. you sir are awesome...

No he said any Samsung DEVICE. Not any thing that has a single Samsung component. Can you read at all?
 
No it won’t, don't be ridiculous. People have short memories and smaller wallets than they would like. If price and circumstance suits them they will very likely change anything - not just their phone.
If that's the opinion you hold, then you're holding it wrong.
 
It's unbelievable. A phone so fundamentally flawed it had to be recalled and people defended that by googling isolated incidents of iphones having battery failures. Now the replacement devices are doing the same and people still think they look any less than insane pointing out that other things have gone on fire. That sKoolaid must taste good.

Why is it an isolated incident when it happens to an iPhone but not an isolated incident when it happens to a replacement Samsung phone?
 
This is bad for everybody. Samsung is dealing with the brunt of the problem right now, but Apple isn't immune to stuff like this. Even if Samsung was ever so slightly more aggressive in pushing the envelope than Apple is, it just means Apple is only ever so slightly less at risk of something like this.

The fact this happened on a plane is sure to start meaning more scrutiny of personal devices during air travel. That's going to be the long term damage here.
The information we have now is that Samsung pressured the suppliers to deliver early and clearly skipped over checking their work.
So they weren't victims in this, they voluntarily and knowingly rushed their product to market to get a leg up on the competition and now they will pay the price of doing it.
This isn't bad for everyone it's bad for Samsung and their costumers who shouldn't stay costumers after this fiasco is over.
 
Isolated incidents of battery failure =/= fundamentally flawed design.. Trying to conflate the two, even in the face of a replacement going boom is absolutely barmy

And where have I argued this? Also not all one million of them have blown up have they, so I think 'fundamentally flawed design' is rather pushing the facts there.
I am arguing the 'fact' plenty of products have failed or had safety recalls and no 'brand tarnishing' occored.
 
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Your ideology is complete, and in do mean complete, rubbish, because plenty of Apple devices have blown up or caught fire along with lots of other different devices from different makes, let alone the endless car safety recalls, and yet all these businesses are still in business and doing fine.
Hence your ideology of permanently tarnished brand is rubbish, you have only stated that because this story is above Samsung and conveniently ignored all previous history of similar cases.

What?! When's the last time Apple did a recall on their devices because they explode? When's the last time there was a documented manufacturing issue which caused Apple devices to set on fire?

You're mistaking isolated incidents with manufacturing defects. If you stab a battery, it will go pop. That's the nature of the beast with lithium. If it sets on fire when you leave it to charge, that's very different.

Why are you being so defensive anyway? I'm gobsmacked people are taking Samsung's side on this.
 
This is beyond fanboyism and brand bashing.

There is an absolute legitimate concern for airline passenger safety if there wasn't before. A stowed device caught fire?

I flew southwest a couple of weeks ago and I asked the crew if they were following Delta's policy of requiring ANY SAMSUNG device be powered off while on board. The crew had relatively no idea of any issues with the Note 7.

I'm sure this incident has woken them to the concerns.
 
They already traced it to their own batteries, and the replacement devices have batteries from another supplier.

Exactly there is so much misinformation on this thread its quite funny.

The batteries at fault were made by SDI part of samsung group. There was an issue with Cathode and anodes making contact thus causing an explosion. It was nothing to do with Wireless charging or fast charging.

Samsung pushed a software update which limited the capacity to 60% or 80% if you changed the toggle. This was a precautionary move BUT ALSO a clever one as many people were stating "well my phone doesn't heat up so im gonna keep it" So by crippling it at a level which cannot be reversed ensures EVERYONE returns there note 7

However

An interesting issue is that Samsung was unable to track exactly which phones had faulty batteries, their IMEI checkers were useless. I had the dual sim model, one imei number said my phone was to be recalled the second said it was good to go.

This leads my on to why it could be possible for a replacement to be faulty.

My replacement was received last Saturday, i have the green battery icon but more importantly i have the black square sticker on the outer box. BUT some receive a box with a printed black square box and others the sticker like mine. Mine was manufactured before the recall thus was still in the shipping channel, those with a printed black box were manufactured after the recall. So if their imei checker is next to useless, without opening the phone (and every phone in the system) how did they know mine and others were actually safe? In the short period from recall to exchange how the hell could they verify every single phone in the shipping channel was safe?

But regards to people harping on about this will tarnish samsung forever is this the new apple is doomed meme people like putting out? I will buy the best product at the time from whomever regardless of previous issues, by your reckoning, tesla should be out of business as well as Volkswagon and BP but they seem to be going strong. Uber cause nothing but grief for existing taxi systems in cities and the public back the local cabbies out of "solidarity" and then proceed to book an uber because its cheaper and faster.

However as i stated in an email to Samsung head of Uk division, the phone exploding is unfortunate and can happen to any manufacture but the piss poor way they handled the exchange in the UK as well as for Dual dim owners was a downright embarrassment and that alone did make me think twice and was going to put the device on ebay.
 
This is beyond fanboyism and brand bashing.

There is an absolute legitimate concern for airline passenger safety if there wasn't before. A stowed device caught fire?

I flew southwest a couple of weeks ago and I asked the crew if they were following Delta's policy of requiring ANY SAMSUNG device be powered off while on board. The crew had relatively no idea of any issues with the Note 7.

I'm sure this incident has woken them to the concerns.

If there is true concern then we should all be worried about lithium ion batteries in general. There is a reason that we're asked if our package contains any Li-Ion batteries when we drop a package off at the post office. And why retailers are required to slap a strict warning label on all air shipments containing Li-Ion batteries.
 
No it won’t, don't be ridiculous. People have short memories and smaller wallets than they would like. If price and circumstance suits them they will very likely change anything - not just their phone.

Except the Note 7 is expensive as the iPhone 7 Plus. Also, no, people DON'T have short memories because Apple critics always bring up the iPhone 4 antenna gate from 6 years ago.
 
And where have I argued this?

Right around the point where you pulled the standard Google links with "B....B...But Iphones have issues too" defence. Perhaps the Apple brand wasn't tarnished because they did not have fundamental issue? Perhaps having to recall 2.5 million phones is not the same thing at all? You think?

Erm, no! It's ONE device with the problem and Apple devices have blown up on planes before, has that ruined their reputation too?

http://www.ibtimes.com/iphone-4-catches-fire-combusts-midflight-australian-airline-375770


https://9to5mac.com/2016/03/21/iphone-6-fire-flight-hawaii/

http://www.ibtimes.co.uk/apple-iphone-catches-fire-explosion-cctv-video-359703

Apple have even managed to burn houses down:

http://news.softpedia.com/news/Dang...ns-Down-House-Insurer-Sues-Apple-169890.shtml

And if you leave an iPhone charging on a bed it will also catch fire, like this case where the person died as a result:

http://www.independent.co.uk/news/u...g-his-iphone-charging-overnight-a6853601.html

I found all those cases in 2 mins of googling so please stop with the overblown hyperbole eh? Because by your logic Apple should have gone bust years ago...
 
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