A lot of things seem to have slipped since Jobs passed. Someone coming back to "new" Apple may achieve very different results, than they did under a leader like Steve Jobs with his ferocious attention to detail.
You got it.
There is one thing I will give RJ, and one thing only. He is a great merchandiser, he knows how to present a product.
That does not mean he knows how to select a product. It also does not mean he knows how to run a multi-billion dollar company. Lastly, it does not mean he is a great leader in any way, shape, or form.
I work at JCP, home office (now). There was little that was unique about RJ's plans, except that he refused to market test them. Many of his 'ideas' had been tested before (for example : ipod check-out), and we had found that the customer did not like those things.
RJ did them anyway. People who pointed out that they should be tested - in 1 store, in 50 stores, even 100 stores - were told they weren't on board and let go.
The internal damage to JCP is severe. He cut somewhere between 40,000 and 50,000 jobs - mostly in the last 13 months. I will admit the initial cuts were truly cutting 'fat', but it's long long since become more than that.
And, all this talk about 'JCP was already on the ropes'. That's FUD that was spread by Johnson and his lacky Hedge fund backer Ackman.
Under the prior CEO (Ullman - who is returning) JCP had its *most profitable year ever* with 1 billion in profit, in 2010. Throughout the financial crisis of 2007-2009, the company was *profitable every single year*. We gave out a dividend *every single quarter*. That does not describe a company that was on the ropes.
Consider, where did all that cash come from that RJ squandered last year, all that real estate value, the ability to absorb $1billion in losses under Johnson and $4 billion in lost sales? It came from the success of prior years.