Weird, I had this problem at least once, and I suppose it is somewhat comforting to see that everyone else is having the problem, because I'm confident that it can be fixed in firmware update.
It's an iOS bug, it effects all iOS devices on 9.1 although it has been around for quite sometime on previous releases of iOS. changing hardware won't fix it. It seems to happen mostly when charging although I have seen it on an iPad Air 2 which hadn't been used for a couple of days. as it is not easy to reproduce Apple will probably take a while to fix it, especially if it is the result of different bugs.
Just got off a chat sessions with Apple Support. They recommend a restore to factory setting then a restore from backup. I'll try it later today and see what tomorrow morning brings.
3 days in row now since I got mine. Fully charged in morning but have not seen this issue yet. I have seen on my iPad air 1 from time to time, and on my iphones -- not sure if it was just 9.x or also 8.x but it is random.... for me at least.
So, day 3 left it charging overnight, and today was the first day it DIDN'T lock up. So I canceled my Express Replacement. I only want to change it as a last resort, because I already have a screen protector on it. So if it happens again over the next week, I will restart my express replacement.
I am thinking it is a software glitch now, because if it was hardware, wouldn't it happen every time?
I noticed that mine was working when I woke up but required my password instead of Touch ID because it was recently restarted. So I'm guessing it froze up and eventually restarted itself.
Don't understand why others, with this problem, aren't doing what you did to resolve the problem rather than look for a solution here on the forum. That's one of the first things I do, after trying to troubleshoot on my own, to resolve issues with any of my Apple devices.
Paying for iPad pro that cost 1k at least...yes you should have high expectation for the product.Same here. Happened twice. I freaked out and thought it wasn't charging. I didn't realize you hard to hold down the power and home button for so long.
Nothing gets erased for me, so I hope it is just software based. Not worth taking it in yet with limited supply available.
Bought another one and it has the same issue. tried reinstalling fresh 9.1 and letting it charge without restoring a backup. seemed to resolve issue. Restored backup and issue was back. will try to test it again a few times with only fresh 9.1 to see if it it goes away. if thats the case, its a software issue.
Im surprised though more people aren't reporting this issue. For those who don't have it, can you reply and state how you set up initially (i.e., restored from back up or not, fresh install of 9.1 or not, on 9.2 beta, etc), thx!