Funeral for my iPhone 6 Plus

[BobertKennedy]

i wonder how many of these posts are really paid samsung/lg employees.


its no secret that samsung and LG uses these tactics, especially after Macrumors made international headlines on the news with bendgate.

Edit: not to say OP is

I have no love for android products, but I have to ask what sort of conspiracy crap are you smoking? Just because someone has a problem with an Apple product does not necessarily mean they're on Samsung's payroll, out on some jihad to bash all things with an Apple icon. All electronic devices regardless of their manufacturer are subject to defects and failure - that is a fact. Grow-up and get a life, and for god sakes pull your head out of your ass.

For the record, I love my Apple products: iPhone 6+, MBPr, iMac, iPad, AirPort and Apple TV because they have all been (for the most part) reliable and operate without major problems - far fewer problems than other computing/mobile hardware I've owned in the past.

 

[MannyBothans]

you made a big mistake OP.

1... accusing your phone of having a fault instead of admitting it's somehow your own bloody fault.

2... bringing up andriod. it clearly means you are paid by Samsung as a way of trying to discredit Apple.

So.. expect the wrath of Apple fanatics.

Welp, now you're officially 2 for 2.

 

[MareLuce]

I'm trying to understand what did they charge you for ? don't you have one year warranty ?

Nothing - it was completely covered under warranty. $0 owed.

Sounds like a attempted root situation or a water infiltration issue. This is user error or abuse not phone hardware or software issues.

Root? If moving a PDF or movie MP4 via iTunes vexes me, I definitely wouldn't be confident enough to do the root.

Definitely no water damage either. It's been babied in the Apple blue silicone case that matches my favorite 6' blue Monoprice lightning cable:

Edit: The only modifications I've done are physical ones to the cable to accommodate a slight hand disability which makes pinching the lightning cable tip difficult. (or the USB-end of any cable)
http://sugru.com/ "Playdough for adults" ... it shapes into something permanent

I have no affiliation with Sugru either, other than being a happy customer (like I generally am of Apple and Samsung). I learned about that product via The Grommet which I heard about when Kevin Kelly of Cool Tools was on Glenn Fleishmann's podcast which I linked to above.


FYI Someone on this forum pointed me to one of the places where this crashing problem is being discussed in the Apple community:

https://discussions.apple.com/thread/6565699

I'm hoping 8.1 will resolve all.

 

[Appl3FTW]

Yayyy such an enlightning post

 

[I7guy]

Seems like every IOS release has people discussing "crashing" although personally I have not witnessed it.

 

[loon3y]

I have no love for android products, but I have to ask what sort of conspiracy crap are you smoking? Just because someone has a problem with an Apple product does not necessarily mean they're on Samsung's payroll, out on some jihad to bash all things with an Apple icon. All electronic devices regardless of their manufacturer are subject to defects and failure - that is a fact. Grow-up and get a life, and for god sakes pull your head out of your ass.

For the record, I love my Apple products: iPhone 6+, MBPr, iMac, iPad, AirPort and Apple TV because they have all been (for the most part) reliable and operate without major problems - far fewer problems than other computing/mobile hardware I've owned in the past.

Grow up and get a life? its known that samsung and LG are using these tactics.


I said i wasn't saying the OP is, but damn sure some are. You seriously have some problems bro

 

[Romy90210]

Sound like one of those Samsung's paid reviews, we are used to reading on Amazon.... So IOS(Software) is messed up on a phone but somehow is blamed on the hardware Sketchy stuff.....

 

[MareLuce]

I don't know the reason for the crash-to-white-apple screen on my 6+

Someone in this thread suggested to exchange it:
https://forums.macrumors.com/threads/1793230/
so I took that advice.

If the problem were hardware related, then everyone with an iPhone 6+ would be seeing it right?

Clearly that's not happening. Therefore, my guess is that the cause is not hardware.

I had literally hundreds of apps restored from my iPhone 5 backup. It probably was an interaction with one / some of those.

 

[loon3y]

I don't know the reason for the crash-to-white-apple screen on my 6+

Someone in this thread suggested to exchange it:
https://forums.macrumors.com/threads/1793230/
so I took that advice.

If the problem were hardware related, then everyone with an iPhone 6+ would be seeing it right?

Clearly that's not happening. Therefore, my guess is that the cause is not hardware.

I had literally hundreds of apps restored from my iPhone 5 backup. It probably was an interaction with one / some of those.

almost positive its software.


Its hard, like games and even apps that our company made. The best test environment is when its rolled out so users can test it.


Software is so complex these days, you cant possibly have the tester test every single scenario.


it does sound like it might of been an the back-up and restore. maybe one of the files was corrupt or something.

Its hard, and to find every single bug using every single scenario is near impossible and a witch hunt, a witch hunt thats taking valuable time of an employee or basically paying a full salary trying to find every single bug.

hope you're all good now.

 

[Night Spring]

If the problem were hardware related, then everyone with an iPhone 6+ would be seeing it right?

Er, no. Your iPhone could have had a hardware defect. That's what people usually mean when they say a problem is hardware related. Not that every unit has this problem, but a particular unit has developed a hardware defect.

And btw, when I read your OP, my first reaction was, how long would it have taken you to get a replacement if a Samsung phone failed? That's one of the main reasons keeping me from trying Android. Mass manufactured electrical devices will fail. It's just a lottery whether you get a defective unit. But with Apple, I know I can walk into an Apple Store and walk out with a replacement the same day. But with Android phones, it's like, who do I call? And how long would it be before I get a replacement, if ever?

 

[caesarp]

I couldn't repeat to you how I moved a PDF from my computer to my iPhone via iTunes without re-googling it.

.

Why didn't you just email it to your phone?

 

[MareLuce]

my first reaction was, how long would it have taken you to get a replacement if a Samsung phone failed? That's one of the main reasons keeping me from trying Android. Mass manufactured electrical devices will fail. It's just a lottery whether you get a defective unit. But with Apple, I know I can walk into an Apple Store and walk out with a replacement the same day. But with Android phones, it's like, who do I call? And how long would it be before I get a replacement, if ever?

Good point. That's actually another thing on my "Things to like about Apple" list I should have included above: They took the risk to invest in a physical store presence about their computers. And people actually have fun inside! vs the old CompUSA of yesteryear when it was just about the cheapest price for the component.

 

[Xultar]

Consumer products not made with unicorn dust after all, but chinese workers. News at eleven.

What's with all the Chinese quips on this site? Makes no sense.

 

[greytmom]

I'm gonna be super naive here and say why bother having an iPhone at all? If you are that happy with your other phone, stick with it, and all will be well.

 

[Lylyluvda916]

You got a defective device. What happened to your phone had nothing to do with the stability of the os.

I've seen defective Samsung phones and let me tell you, it might not show the Apple logo on there but it too was none responsive.

Electronic devices that are faulty fail within the (insert duration of manufacture warranty here) warranty. Most faulty devices fail within the first month of ownership. Which is why manufactures have to have some type of device warranty. This also explains why warranties don't cover accidental damage.

The Apple geniuses recognized it as a faulty device and swapped it in store. I can't think of many manufacturers other than Apple that lets you walk into any of their stores and exchanges faulty devices without much hassle.

 

[cynics]

Grow up and get a life? its known that samsung and LG are using these tactics.


I said i wasn't saying the OP is, but damn sure some are. You seriously have some problems bro

As per forum rules can you produce any proof that any forum member here is being paid by Samsung, or LG or etc. Or is this wild speculation based on internet rumors and things that happened years ago on your behalf?

Its a straw man argument and frankly a childish one. Someone has a positive opinion as strongly as yours toward Apple so they are getting paid off? How much is Apple paying you? (See how obnoxious that is?)

 

[eelw]

Question, why do you need hundreds of apps on your phone? On a daily basis, I'll be lucky to use 10 apps. I only have like 50 or so apps on my 5. What about others, how many total apps do you have installed?

 

[PBG4 Dude]

I have 107 (Settings -> General -> About) apps installed on my iPhone 6 and I did a purge of unused apps earlier this week. I don't consider myself a heavy app user either.

 

[MareLuce]

I'm gonna be super naive here and say why bother having an iPhone at all? If you are that happy with your other phone, stick with it, and all will be well.

1) Contacts
With Apple Maps, I can "Add to Contacts" after finding something in Apple Maps.
Ironically and maddeningly, Google Maps / Android took away this functionality. It used to be a menu option after finding a POI. Yes, I have complained about that on the Google Maps forum. It's unbelievable they took away important features of Google Maps like that one. This makes planning trips much more of a PITA because I use the Note as a GPS.

2) Apple
I like and respect Apple as a company for the reasons I described above. I admire small design touches always present.
ex: on the iPhone 6's, how the screen is like a meniscus of glass attached to the phone. It feels cool.

3) Apps
Several apps I really like could not find on Android:
- Awesome Note, which makes Evernote or Google Drive look beautiful, and more importantly, makes them available while offline on a plane
- the fertility planner app I use
- Downcast

4) Risk reduction
Not having a phone when I need one could be a bad thing.
Not being able to tether when I need to could cost me $.

I use the Note 2 as my primary tether and GPS tool (because it has replaceable batteries). But occasionally my laptop won't tether to it. In those situations, my laptop usually will tether to my iPhone 5.

 

[Lylyluvda916]

20. I use about 3 daily. The others very frequently through the week.

 

[ucfgrad93]

OP, sorry you had to go through that process. I don't think anyone putting this much money into a consumer electronic product wants a defect, but it happens.

Thanks also for the lesson in the android "back" button. The lesson would have been complete with a mention and walk-through of the left "menu" button as well. Electronic components are prone to failure no matter what manufacturer they are from (chances are your Note 2 was made in the same place the iPhone 6 rolled out of) and sometimes you're "that guy/gal" with the rotten apple (all pun intended).

Do yourself a favor:

1. back up to iCloud or your computer and stop manually backing up every little thing everytime you get a new phone. same with your android ecosystem as well.
2. grab the Note 4. Best of both worlds!

Agreed. Sorry to hear about your problems OP.

 

[Buddygor]

I have to ask, did you try to restore through iTunes, or even put it in recovery/DFU mode?

 

[loon3y]

As per forum rules can you produce any proof that any forum member here is being paid by Samsung, or LG or etc. Or is this wild speculation based on internet rumors and things that happened years ago on your behalf?

Its a straw man argument and frankly a childish one. Someone has a positive opinion as strongly as yours toward Apple so they are getting paid off? How much is Apple paying you? (See how obnoxious that is?)

did i say a specific poster? You're just blowing things out of proportion same as the other guy.

Ironically, i think you guys need to get a life, rather then taking a statement to heart as you guys did.

serious much?

 

[MareLuce]

Question, why do you need hundreds of apps on your phone?

I have 1 folder of apps for each city I travel to.

Ex: I'm in Philadelphia once or twice a year. Do I want to find and re-install my favorite Philadelphia apps each time I'm there? No.

Ex: I'm in London once a year. Do I want to make the time to remember the apps and re-install the "National Rail" app and the Banksy London Tour app before I leave? No.

etc...

I enjoy apps. They have saved me time and $ and are totally fun.

 

[ktex1968]

My brand new 128gb iPhone 6 Plus $949 + $75+ tax gave up the ghost to the white apple crash screen. Permanently.

During the first quarter of Thursday night football Colts v Texans, my iPhone 6 plus crashed to the white apple screen and would not budge:

All the previous times it crashed to the white apple, it came back within a minute or so. This time, pressing the home key did nothing.

Image

8:45pm, 15 minutes before closing, I made it to the local Apple Store. The first genius said I'd need to make a genius bar appointment. The second genius on the way out told the first genius to just exchange it.

Image

I lost 4 days of contact changes and photos. (No, I don't store my contacts or photos on someone else's computer i.e., the cloud)

I now have a nice shiny new iPhone 6 plus. I did *not* restore from backup, even though I now have hundreds of iPhone apps to re-install 1 by 1. But I probably won't re-install many till I know the crashing won't start again. I'll stick with a core set and rely on my Note 2 for the rest.

This experience with the iPhone 6 Plus makes me appreciate my Samsung Galaxy Note 2 even more. First purchased in November 2012 after the Apple 5 Maps fiasco ensured I'd get lost on my next trip, it has navigated me through a dozen countries in 2 years without a single problem. Before actual experience, my perception was Android would be less stable than iOS. It has been 100% stable.

The 2 of 500+ iOS apps I haven't been able to find Android equivalents of is:
- Awesome Note - a brilliant iOS app that makes Evernote or Google Drive look great
- Period Planner - a fertility planner iOS app. I'm sure there are Android options for this, but I'd rather use the one where I have all the historical data...

I'll probably always have an iPhone of one flavor or another. But I think my short term strategy will be to rely on my Note 2 more, at least until I know the iPhone 6 plus won't keep crashing. The biggest thrill beyond the Note 2's big high res screen has been its ultrathin replaceable batteries that weigh nothing and provide another entire day of use. All without hanging a kludgy cable and charger plugged in while trying to use it. The surprise usability feature of the Note 2 is the "invisible back key" - that area of the phone to the right of the home button. You tap it and it goes back to previous screen. Great for navigating between apps. Or even within apps when the "back" button can be located in different places top left, bottom left and sometimes even top or bottom right, oddly enough.

My iPhone 5 - only use cases became simplified to phone calls, contact list, and fertility planning app. The Note 2 does everything else (GPS, tethering to my PC, + anything visual, anything else audio except for phone calls). Even with those minimal use cases, I'd land at noon at JFK and by 8:00pm ET my iPhone 5 would be dead.

Another bummer - I had Ghost Armor'd the iPhone 6 plus screen already.

I blame the Texans.