Why would they trust Samsung ever again? Why would anyone?
Why would they trust Samsung in the first place?
I don't know, but Samsung offered a deeper discount if they chose to buy Samsung again.
Why would they trust Samsung ever again? Why would anyone?
Idk probably the same reason Apple fans still trust Apple after the whole bending fiasco. There's also atennagate, touch disease, iOS 8, the Apple maps debacle, the iOS update that pretty much killed your cellular connection, ect. Both Apple and Samsung have screwed up before. The important thing is learning from said mistakes. Apple did with the bending issue and Samsung did with the battery issueWhy would they trust Samsung ever again? Why would anyone?
Samsung supplies OLED displays for the entire Android ecosystem. There are no supply issues. This is an artifical constraint created by Apple similar to how they take down their store every year as if it takes that long to add a listing to itOr alternatively the demand will exceed the supply.
Dex turns my phone into a computer. 3DT is a right click menu3dt is very useful as it tremendously speeds interaction with the device. Dex is a gimmick and my sp4 out in the desert with cellular service will work flawlessly while dex is doa.
Easy. They make the best hardware and phones in the business. Every company including Apple encounters a bump in the road in its lifecycleWhy would they trust Samsung ever again? Why would anyone?
Dont forget Hissgate and Error53 where they were forced to pull back their update where they tried to monopolise iPhone repairsIdk probably the same reason Apple fans still trust Apple after the whole bending fiasco. There's also atennagate, touch disease, iOS 8, the Apple maps debacle, the iOS update that pretty much killed your cellular connection, ect. Both Apple and Samsung have screwed up before. The important thing is learning from said mistakes. Apple did with the bending issue and Samsung did with the battery issue
Why would they trust Samsung ever again? Why would anyone?
Samsung is not the only manufacturer of oled panels and you don't know if there are supply issues or not. Apple suppliers have to supply 60 to 80 million components to apple so they can start manufacturing. That's more phones than Samsung sells in 6 months. (sic)Samsung supplies OLED displays for the entire Android ecosystem. There are no supply issues. This is an artifical constraint created by Apple similar to how they take down their store every year as if it takes that long to add a listing to it
If you call that thing a computer. I use my macbook air or windows laptop or sp4 in the middle of desert and get the job done, while you're trying to figure out how to hook Dex up in your car. Dex concept has been there, done that, and, like the previous attempts, this is a non-starter.Dex turns my phone into a computer. 3DT is a right click menu
Except for apple, which makes better hardware, imo. You can disagree, but I buy what I believe is best for me as this is all subjective anyway.Easy. They make the best hardware and phones in the business.
True, can't argue with that.Every company including Apple encounters a bump in the road in its lifecycle
At least you weren't put in the position of getting yourself caught on fire or burning down your car o r being banned from aircraft. I'll take error 53 over that anyday.Dont forget Hissgate and Error53 where they were forced to pull back their update where they tried to monopolise iPhone repairs
None of those apple "situations" put yourself, nearby humans, your personal property in jeopardy or had apple devices banned from aircraft. Samsung actually had two rounds with this, so I guess by the second round, they got "how to handle" the situtation right.I guess because when they had a problematic device that caught fire recalled all the devices and issued refunds.
When Apple had issues with iPhone 4 and the antennagate - they told customers they are holding it wrong and they gave free case.
When Apple launched Black iPhone 5 that peeled off - they said it's natural wear and tear
When Apple launched iPhone 6 Plus - it bented too easily. Apple said don't put it in your back pocket
When Apple launched iPhone 7 Jet Black they said it scratches easily, get a case - At least they warned us!
Not being ironic - but who did you think responded better? Apple or Samsung?
Samsung is not the only manufacturer of oled panels and you don't know if there are supply issues or not. Apple suppliers have to supply 60 to 80 million components to apple so they can start manufacturing. That's more phones than Samsung sells in 6 months. (sic)
If you call that thing a computer. I use my macbook air or windows laptop or sp4 in the middle of desert and get the job done, while you're trying to figure out how to hook Dex up in your car. Dex concept has been there, done that, and, like the previous attempts, this is a non-starter.
Try using windows without a right click.
Except for apple, which makes better hardware, imo. You can disagree, but I buy what I believe is best for me as this is all subjective anyway.
True, can't argue with that.
At least you weren't put in the position of getting yourself caught on fire or burning down your car o r being banned from aircraft. I'll take error 53 over that anyday.
[doublepost=1493294792][/doublepost]
None of those apple "situations" put yourself, nearby humans, your personal property in jeopardy or had apple devices banned from aircraft. Samsung actually had two rounds with this, so I guess by the second round, they got "how to handle" the situtation right.![]()
But those situations are quite different. Samsung sold a phone that could explode or catch fire and was life threathening, instead of functional problems. And they did that twice! After a recall they released it again, and the problem still wasn' t solved, so they did another recall, and then cancelled the note 7.Idk probably the same reason Apple fans still trust Apple after the whole bending fiasco. There's also atennagate, touch disease, iOS 8, the Apple maps debacle, the iOS update that pretty much killed your cellular connection, ect. Both Apple and Samsung have screwed up before. The important thing is learning from said mistakes. Apple did with the bending issue and Samsung did with the battery issue
How convenient to not mention that Samsung's battery issues could put life, property and aircraft in jeopardy.Idk probably the same reason Apple fans still trust Apple after the whole bending fiasco. There's also atennagate, touch disease, iOS 8, the Apple maps debacle, the iOS update that pretty much killed your cellular connection, ect. Both Apple and Samsung have screwed up before. The important thing is learning from said mistakes. Apple did with the bending issue and Samsung did with the battery issue
Apple have had battery issues also, there’s even a MacRumors post about it. I work in an industry where we use Li ion, Ni Cad and VRLA. Seen significant fires from all manufacturers. They’ve ALL sold devices that could and have catch fire.But those situations are quite different. Samsung sold a phone that could explode or catch fire and was life threathening, instead of functional problems. And they did that twice! After a recall they released it again, and the problem still wasn' t solved, so they did another recall, and then cancelled the note 7.
This is in an entirely different league than bending or touch disease.
So now we're into discussing the poster instead of the content of the posts? So I'll play along. Hello back great defender of all things Samsung. This is a discussion forum and people are allowed to have their own opinions. I notice you didn't single anyone else out.Hello great defender of all things apple. Will you ever allow others to have their own opinions as well without you forcing your apple pride upon them??? You are welcome to share your opinions but you have continuously showed your discontent with Samsung products. I view it as overall unconscious jealousy.![]()
Samsung is not the only manufacturer of oled panels and you don't know if there are supply issues or not.
Apple suppliers have to supply 60 to 80 million components to apple so they can start manufacturing.
That's more phones than Samsung sells in 6 months. (sic)
None of those apple "situations" put yourself, nearby humans, your personal property in jeopardy or had apple devices banned from aircraft. Samsung actually had two rounds with this, so I guess by the second round, they got "how to handle" the situtation right.![]()
You're correct in the way the op was worded, should have had the word "flagship" in there.[...]
I must be missing some comedy context here. Samsung sells over 75 million smartphones a quarter. Plus regular phones.
Still none of them like the note 7, whether one believes the entirety of the situation was justified or not. It is what it is. If one digs deep enough and goes back far enough all manufacturers have had issues with some product or another. Samsung had no choice, all it would have taken is one dead person from a note 7.Apple has had plenty of fire and shock hazard recalls in the past... many of which took years to occur... and some came only begrudgingly after class actions forced Apple to do something.
That's what people are talking about: the difference between Samsung taking responsibility and a huge monetary hit fairly quickly, versus the usual Apple way of handling problems by ignoring them or blaming users, and/or taking their time to acknowledge they even exist.
[doublepost=1493294792][/doublepost]
None of those apple "situations" put yourself, nearby humans, your personal property in jeopardy or had apple devices banned from aircraft. Samsung actually had two rounds with this, so I guess by the second round, they got "how to handle" the situtation right.![]()
And how convenient you didn't mention that apple's iPhone has a history of exploding as well. Apple also has a history of pushing out software updates that damn near brick your phone. Bottomline is both Apple and Samsung have their fair share of F ups. How they respond and if they learn from the issue is what's importantHow convenient to not mention that Samsung's battery issues could put life, property and aircraft in jeopardy.
Now the the proper objective context is established, I will state that no issue that Apple has had quite match the severity of Samsung's battery problems, and Samsung got two chances to correct their errors, but still could not.
Having said that Apple has had it's share of issues for which Apple responded poorly.
Now back to the awesome things that were being spewed, which prove the awesomeness.
And Apple's iPhone 4 was completely unusable if you held it a certain way. So basically that 800 dollar device that was just bought is basically useless. And apple's response? "Hey customer, I'm right and you're wrong...stop holding the phone like that" Apple also pushed out an iOS update that basically prevented many from making or receiving calls. So imagine if you're in an emergency situation and your damn phone doesn't even work? Not to mention the iPhone has had its fair share of explosions as wellBut those situations are quite different. Samsung sold a phone that could explode or catch fire and was life threathening, instead of functional problems. And they did that twice! After a recall they released it again, and the problem still wasn' t solved, so they did another recall, and then cancelled the note 7.
This is in an entirely different league than bending or touch disease.
I guess because when they had a problematic device that caught fire recalled all the devices and issued refunds.
When Apple had issues with iPhone 4 and the antennagate - they told customers they are holding it wrong and they gave free case.
When Apple launched Black iPhone 5 that peeled off - they said it's natural wear and tear
When Apple launched iPhone 6 Plus - it bented too easily. Apple said don't put it in your back pocket
When Apple launched iPhone 7 Jet Black they said it scratches easily, get a case - At least they warned us!
Not being ironic - but who did you think responded better? Apple or Samsung?
[doublepost=1493294792][/doublepost]
None of those apple "situations" put yourself, nearby humans, your personal property in jeopardy or had apple devices banned from aircraft. Samsung actually had two rounds with this, so I guess by the second round, they got "how to handle" the situtation right.![]()
And how convenient you didn't mention that apple's iPhone has a history of exploding as well. Apple also has a history of pushing out software updates that damn near brick your phone. Bottomline is both Apple and Samsung have their fair share of F ups. How they respond and if they learn from the issue is what's important
[doublepost=1493318694][/doublepost]
And Apple's iPhone 4 was completely unusable if you held it a certain way. So basically that 800 dollar device that was just bought is basically useless. And apple's response? "Hey customer, I'm right and you're wrong...stop holding the phone like that" Apple also pushed out an iOS update that basically prevented many from making or receiving calls. So imagine if you're in an emergency situation and your damn phone doesn't even work? Not to mention the iPhone has had its fair share of explosions as well
[doublepost=1493318936][/doublepost]
This as well. With Apple, it's pure arrogance. "Oh it's not our fault, it's the customer's fault" or "There's nothing wrong" And then after Apple's hand is forced...that's why they finally admit to an issue. Samsung handled the Note issue a hell of a lot better than Apple would have, that's for sure
And how convenient you didn't mention that apple's iPhone has a history of exploding as well. Apple also has a history of pushing out software updates that damn near brick your phone. Bottomline is both Apple and Samsung have their fair share of F ups. How they respond and if they learn from the issue is what's important
[doublepost=1493318694][/doublepost]
And Apple's iPhone 4 was completely unusable if you held it a certain way. So basically that 800 dollar device that was just bought is basically useless. And apple's response? "Hey customer, I'm right and you're wrong...stop holding the phone like that" Apple also pushed out an iOS update that basically prevented many from making or receiving calls. So imagine if you're in an emergency situation and your damn phone doesn't even work? Not to mention the iPhone has had its fair share of explosions as well
[doublepost=1493318936][/doublepost]
This as well. With Apple, it's pure arrogance. "Oh it's not our fault, it's the customer's fault" or "There's nothing wrong" And then after Apple's hand is forced...that's why they finally admit to an issue. Samsung handled the Note issue a hell of a lot better than Apple would have, that's for sure
Sjeez, you really don' t get the point, comparing an iphone with antennagate to a mobile that can act as a bomb, was forbidden on airplanes, etc.
We get your point on qc at apple, and of course some things went wrong, i don' t deny that.
But having a phone catch fire /explode or having a phone that doesn' t go online is quite a different problem.
Overreacted?Actually samsung may have over-reacted for the consumers interest. It could have done it like apple by staying quiet and see how the situations transpired.
Overreacted?
Here's the full timeline regarding the Note 7 recall:
September 23rd: Samsung is made aware of problems with Note 7 replacement units.
September 27th: Samsung issues press release with head of mobile division urging Note 7 owners to exchange their recalled phone for a replacement Note 7 device.
October 4th: Samsung was made aware of a Note 7 replacement unit catching fire in Kentucky.
October 5th: Samsung was made aware of a Note 7 replacement unit catching fire on a Southwest plane. Samsung would not confirm a Note 7 was involved in the incident. The owner of the device said he had called Samsung to let them know about the incident but they didn't care.
October 9th: AT&T and other carriers halt Note 7 replacement shipments.
October 10th: Samsung halts Note 7 production.
October 11th: Samsung discontinues the Note 7.
It took Samsung nearly three weeks to make the decision to stop Note 7 production after being made aware that the replacement units were problematic. More troubling was how mobile carriers, not Samsung, decided to end Note 7 sales due to safety concerns.
Samsung should have issued another recall to get every single Note 7 replacement unit out of circulation until it was confident that they were safe to use. All the while, communication to the public has been extremely poor.
Leadership was clearly weak, and there was little sign of Samsung being in control of the situation. It's things like this which is why Samsung has practically no credibility in my eyes.
But iphones also keep exploding too...but the press didnt make a big deal (wonder why??) and Apple just keeps quiet or use their denial policy. just do a "iphone explode" and you can see quite recent cases of people reporting it. So dont think iphone is safe. No phone is safe under extreme condition usage.
Actually samsung may have over-reacted for the consumers interest. It could have done it like apple by staying quiet and see how the situations transpired.
But iphones also keep exploding too...but the press didnt make a big deal (wonder why??) and Apple just keeps quiet or use their denial policy. just do a "iphone explode" and you can see quite recent cases of people reporting it. So dont think iphone is safe. No phone is safe under extreme condition usage.
Actually samsung may have over-reacted for the consumers interest. It could have done it like apple by staying quiet and see how the situations transpired.