GM Reportedly Blocks Dealership From Installing CarPlay in Newer EVs

[Mousse]

T'is a poorly designed and built car that breaks down due to having an aftermarket radio installed.😏

Yet another case of "They don't build them like the use too." I remember back when dealerships installed sunroof/moonroof on cars. That didn't compromise the structural strength of the cars. If replacing the infotainment console on the GM vehicle breaks it, it's wasn't a well built vehicle to begin with.

 

[darngooddesign]

Apple needs to fix the Bluetooth on the 15 Pro. It never connects to CarPlay automatically and the audio issues are horrendous.

Thats weird, my 15 Pro always connects wirelessly to my Mazda CX-50.

 

[spazzcat]

Not on aftermarket units for older cars.

If you are using wireless CarPlay, it only works on Wi-Fi. Are you sure you are not just doing audio through Bluetooth?

 

[Rumoresque]

A few years ago, the American automaker General Motors (GM) announced that it would be phasing out support for CarPlay and Android Auto in its new electric vehicles, in favor of its own software platform. It was a controversial decision, as many drivers who are in the market for a new vehicle consider CarPlay to be a must-have feature.

Looking to capitalize on the situation, one GM dealership near Detroit, Michigan last year began offering an aftermarket CarPlay installation service in GM's newer EV models. But, according to a report this week from automotive blog The Drive (via The Verge), GM recently blocked the dealership from offering that service due to safety concerns.

"We have made the difficult decision to discontinue this product," said the LaFontaine Chevrolet Plymouth dealership, on a website that previously offered the CarPlay installation service. "This was not a decision we made lightly, but due to a variety of factors, continuing to offer this product is no longer viable in the long term," it said.

A spokesperson for GM told The Drive that unapproved aftermarket services "could affect critical safety features," and pose other issues.

"Aftermarket services that introduce features not originally designed, thoroughly tested, and approved by GM may cause unintended issues for customers," the GM spokesperson said, in response to this matter. "These issues could affect critical safety features and may also void portions of the vehicle's warranty."

It is unclear if the aftermarket CarPlay system actually poses any safety issues, or if GM is simply unhappy that one dealership decided to go against the company's decision to focus on its own software platform. It is also unclear if customers who already had the installation service completed will be affected in any way.

Article Link: GM Reportedly Blocks Dealership From Installing CarPlay in Newer EVs

It’s greed pure and simple. They want to sell you a service which CarPlay and Android auto do for free - so they’ll ban them! Not the kind of company I’d ever want to do business with…

Also they’ll data mine and track you so they can sell your personal info to data brokers which - surprise - they already do with the OnStar data!! Did you know that the Insurance companies have full access to your every driving move in an OnStar equipped vehicle?

 

[WarmWinterHat]

Since GM actually builds the Honda Prologue (Blazer), they enable CarPlay in those vehicles… not knowing what exactly that dealership offered, but it certainly seems GM wants to sell the service and get your data, nothing else. Why do they not disable CarPlay on their ICE vehicles?

The dealership was installing an aftermarket (non GM) kit.

This product has been discontinued

To Our Valued Customers: Despite misinformation being circulated by some outlets (which have not spoken to us directly) the decision… Read more This product has been discontinued

www.whiteautoandmedia.com

 

[darngooddesign]

"We have made the difficult decision to discontinue this product," said the LaFontaine Chevrolet Plymouth dealership, on a website that previously offered the CarPlay installation service. "This was not a decision we made lightly, but due to a variety of factors, continuing to offer this product is no longer viable in the long term," it said.

It was due to our desire for revenue from services CarPlay already provides, and selling user data to 3rd parties.

 

[FredTX92]

If you are using wireless CarPlay, it only works on Wi-Fi. Are you sure you are not just doing audio through Bluetooth?

It’s a Bluetooth only CarPlay unit from Amazon.

 

[Admiral Fart]

Any car company that refuses to allow CarPlay and Android Auto have completely lost the plot. If they're capable of making decisions this astoundingly stupid and customer-hostile, what else are they doing wrong? Brakes made of plastic?

 

[spazzcat]

It’s a Bluetooth only CarPlay unit from Amazon.

It only uses bluetooth for the setup handshake. All the data has to go over wifi.

 

[turbineseaplane]

Any car company that refuses to allow CarPlay and Android Auto have completely lost the plot. If they're capable of making decisions this astoundingly stupid and customer-hostile, what else are they doing wrong? Brakes made of plastic?

Or using the wrong glue to attach body panels!

Nearly All Cybertrucks Have Been Recalled Because Tesla Used the Wrong Glue

Tesla says it will fix the sticky issue—which could cause panels to detach from trucks while driving—with a new adhesive “not prone to environmental embrittlement.”

www.wired.com

 

[FredTX92]

It only uses bluetooth for the setup handshake. All the data has to go over wifi.

Oh, well, thanks for that. Still, no other iPhone I’ve had has had these horrendous Bluetooth issues that the 15 Pro does.

 

[ELman]

Never been a Chevy fan. If you want reliability then it is Toyota, Nissan, Honda. If you want American, then the only real choice is Ford.

Add Subaru to your list of reliable.

 

[repoman016]

GM discontinued the Malibu this year. I prefer sedans so if they don’t sell one I’ll be off to Toyota or Honda next.

As a fellow sedan enjoyer, they still do.. You just have to go a little bit higher into the luxury category called Cadillac. Those ct5's are looking SHARP!!!

 

[MadDawg2020]

Apple is being compelled by law to alter its platforms and hardware and software and source code, altering the security and stability of its products in order to 'offer more choices' to consumers.

Why isn't GM being compelled to do the same?!

 

[turbineseaplane]

Apple is being compelled by law to alter and open up its platforms, wearing security and stability of its products in order to 'offer more choices' to consumers.
Why isn't GM being compelled to do the same?!

Because the duopoly phone platform situation isn't even remotely analogous to the situation in the car space

 

[ELman]

Garbage Motors

I also like Government Motors. They were one of the big three that took the bailout money.

 

[tubular]

"Aftermarket services that introduce features not originally designed, thoroughly tested, and approved by GM may cause unintended issues for customers," the GM spokesperson said, in response to this matter. "These issues could affect critical safety features and may also void portions of the vehicle's warranty."

If that isn't the very definition of FUD, what is?

 

[turbineseaplane]

I also like Government Motors. They were one of the big three that took the bailout money.

Should have been left to die or at least had permanent concessions and behavioral conduct towards consumers contractually agreed to.

Bailed out by Bush & Obama

Enough...

 

[sfrsteel]

Guess who builds the most American car in the US..

 

[DanteHicks79]

"safety concerns"

LAFF

 

[turbineseaplane]

"safety concerns"

LAFF

"Safety of profits"

 

[Edsel]

From GM's perspective this is all about CarPlay licensing and liability. I bet the dealership got in big trouble with GM Corporate.

 

[dimplemonkey]

A few years ago, the American automaker General Motors (GM) announced that it would be phasing out support for CarPlay and Android Auto in its new electric vehicles, in favor of its own software platform. It was a controversial decision, as many drivers who are in the market for a new vehicle consider CarPlay to be a must-have feature.

Looking to capitalize on the situation, one GM dealership near Detroit, Michigan last year began offering an aftermarket CarPlay installation service in GM's newer EV models. But, according to a report this week from automotive blog The Drive (via The Verge), GM recently blocked the dealership from offering that service due to safety concerns.

"We have made the difficult decision to discontinue this product," said the LaFontaine Chevrolet Plymouth dealership, on a website that previously offered the CarPlay installation service. "This was not a decision we made lightly, but due to a variety of factors, continuing to offer this product is no longer viable in the long term," it said.

A spokesperson for GM told The Drive that unapproved aftermarket services "could affect critical safety features," and pose other issues.

"Aftermarket services that introduce features not originally designed, thoroughly tested, and approved by GM may cause unintended issues for customers," the GM spokesperson said, in response to this matter. "These issues could affect critical safety features and may also void portions of the vehicle's warranty."

It is unclear if the aftermarket CarPlay system actually poses any safety issues, or if GM is simply unhappy that one dealership decided to go against the company's decision to focus on its own software platform. It is also unclear if customers who already had the installation service completed will be affected in any way.

Article Link: GM Reportedly Blocks Dealership From Installing CarPlay in Newer EVs

"Safety concerns"? Like owners "accidentally" liking their cars better? Weird flex but OK.

 

[lcs101]

It has so far

General Motors Posts Record Profit of $14.9B in 2024 - DBusiness Magazine

General Motors Co. in Detroit today reported record 2024 profits of $14.9 billion, up 21 percent over 2023. The automaker did so with $187 billion in revenue last year, a 9 percent increase over year prior.

www.dbusiness.com

General Motors Posts Record Profit of $14.9B in 2024

January 28, 2025

General Motors Co. in Detroit today reported record 2024 profits of $14.9 billion, up 21 percent over 2023. The automaker did so with $187 billion in revenue last year, a 9 percent increase over year prior.

GM credits its performance to strong sales of full-size pickups, new and redesigned SUVs, and an expanding electric vehicle portfolio. Barra says she also expects GM’s growth to continue into 2025, despite the talk of trade wars and tariffs coming out of Washington, D.C.

Looking ahead, GM says it expects to bring in between $21 billion and $24 billion in automotive operating cash during 2025, which it expects to result in between $13.7 billion and $15.7 billion in profits.

We can't assume causation though. The question is though would those sales/profits have been more with CarPlay included? Clearly we can't answer that question.

 

[DestructoTim]

Guess GM never heard of federal law… Magnuson-Moss Warranty Act.