I think android has come along way and it’s certainly not what it once was in the past. There are some who will never abandon iOS no matter how good android becomes, because I believe that when you factor in Apples customer service, security and five years of iOS support, those are three main ingredients that make the iOS ecosystem so crucial in the experience, seemingly that Android falls short on in my opinion.
If I wanted to keep my phone for 5 years, I would definitely hold onto iOS for sure, so no argument there. As a tech lover, my budget is shrinking because I need to save $ for investments, housing, retirement, etc, so I could only afford so much. Apple is too expensive to fully integrate into the ecosystem.
Customer service isn’t so bad with Google because of two year warranties and easy advanced exchanges over the phone. It’s not 100% simple as going to an Apple Store for sure, so Apple is better, but it’s not worth the OS limitations and extra $ for the added convenience for me.
Security is overrated on iOS to me. So many people still use Google services on iOS because Apple cannot get their stuff together on Siri, Apple Maps, etc. Google will still have access to so much info. iOS also has many similar exploits to Android like Krack. I do admit their security is better than Android though. But my thinking is that people can still compromise a device without regard for an OS since phones are only as good as the software. Hardware can help against unwanted intrusions because of fingerprint sensors vs just traditional pins and what not.
It’s really tough because I want Apple to be viable, affordable, and competitive. Without Apple, there isn’t as many smartphone innovations for sure. It’s just $1000 for top of the line phone is too much because you’re saddled with 4 years of recycled design if you don’t want to pay $1000 for the X right now.