I think this whole thread got a little heated in places. I don't think any of us intended to come off as fanboys or calling anyone out as a liar directly. It started as a complaint about receipt of a broken product, which was likely a result of shipping abuse. There's really no other way it could have happened, if it happened. No one disputes that scratched products escape quality control sometimes. Even something like a key being attached improperly/broken. All I've tried to get at, is that I find it absolutely impossible that the OP's MBP left the factory, was packaged, etc.... utterly destroyed and covered in caked dirt. I'm not saying their MBP didn't show up like that, but I can guarantee that it didn't leave the factory that way. Something is definitely fishy if it was indeed in that state, but it simply didn't leave the factory floor in stated condition. The dirt is what throws it. If one knows anything about the conditions under which computers are assembled, one also knows it's impossible for it to be caked in dirt or mud there. It's not as if they are built and then taken outside or used. They are assembled, inspected, wrapped, protected, boxed, before they ever see the light of day, or leave a surgically level clean environment. The dirt itself makes it a result of shipping damage/abuse.
