Got my 2011 mbp today and I am very disappointed

[RobNor]

You live in the UK? Why didn't you purchase it in an apple store or other retailer that sells apple products? There are several to choose from. I never ship anything fragile or electronic. Don't blame apple because of poor shipping quality. Either get it yourself or pay a little more for better shipping.

I have had alot of electronic items (some quite fragile) shipped from within the UK and overseas by a variety of carriers -Post Office,Fedex,DHL,UPS and TNT and nothing has been damaged mainly because they were well packed

Never had problems with Apple products either

 

[redgaz26]

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Well my replacement has arrived. Off home to unbox it. Took 24 hours from phoning to getting it. Well done apple customer services. Lets hope this one is ok. !!

 

[lukta]

Mine came like this last friday: https://forums.macrumors.com/threads/1108850/ My new one should be here today and think I'll videotape the unboxing in case something else is fishy. Don't worry, they have bad shippers in the US too.

 

[alisiddiq]

haha i didnt realize that i had to prove myself to a couple fanboys so didnt take pictures sorry guys. Believe whatever you want, i dont have enuf time to waste by signing up and just ranting how bad apple is tht wud be just sad.

 

[iZero]

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Well my replacement has arrived. Off home to unbox it. Took 24 hours from phoning to getting it. Well done apple customer services. Lets hope this one is ok. !!

Let us know how it turns out!

haha i didnt realize that i had to prove myself to a couple fanboys so didnt take pictures sorry guys. Believe whatever you want, i dont have enuf time to waste by signing up and just ranting how bad apple is tht wud be just sad.

Yes... It is sad that you did that...

 

[redgaz26]

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About to unbox. Camera ready. Love being sad. !!!

 

[iZero]

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About to unbox. Camera ready. Love being sad. !!!

Good luck!

 

[carlgo]

I read this as a huge earthquake ruins Japan, this whining drivel started by someone who got into his mother's estrogen.

Man-up. Go outside and do something.

 

[Blu101]

haha i didnt realize that i had to prove myself to a couple fanboys so didnt take pictures sorry guys. Believe whatever you want, i dont have enuf time to waste by signing up and just ranting how bad apple is tht wud be just sad.

Sounds like someone shipped you a dirty refurb/customer return or something that wasn't supposed to be shipped out by accident?

 

[Kissaragi]

haha i didnt realize that i had to prove myself to a couple fanboys so didnt take pictures sorry guys. Believe whatever you want, i dont have enuf time to waste by signing up and just ranting how bad apple is tht wud be just sad.

And yet you did just this?

What id have done is ring apple and if i had an apple store near, make an appointment and get it replaced with no hassle. **** happens, mistakes get made, shipping companies toss stuff about. Just deal with the problem instead of whining and making out apple did this to you on purpose.

Dread to think how you deal with an actual problem in life....

 

[sebgreen]

dell are no better

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This was a custom order so buying from the store wasnt an option. My previous dells never got damaged in shipping.

I have had many issues with dell.

Ordered a machine for my mum about a year ago.....
Box with tower arrived, no screen. Dell claimed the courier was at fault and must have only delivered half the order. After 3 days of chasing turned out Dell had never sent the screen. They then re-sent the screen and it finally arrived about a week later. They then offered me a £30 refund for my trouble. Its not a lot of money but still on principle etc..... It took over 3 months for me to recieve this.

Every company has off days.

Does sound though like someone at the courier decided to open your product up and have a play. Thats not on....

 

[redgaz26]

this one seems fine

 

[iZero]

this one seems fine

Good!! Enjoy your new baby

 

[MrRoyksopp]

No need to get so upset about it. Just go to an Apple store and exchange it.

Exaclty.

 

[gonnabuyamacbsh]

How dare you complain about Apple?! Gtfo you sick twisted bastard! There is no way apple could ever do wrong! Maybe you should just kill yourself...

 

[LadyK8]

this one seems fine

Link to the unboxing?

 

[sydenham]

haha i didnt realize that i had to prove myself to a couple fanboys so didnt take pictures sorry guys. Believe whatever you want, i dont have enuf time to waste by signing up and just ranting how bad apple is tht wud be just sad.

Pics or it didn't happen.

 

[Lone Deranger]

haha i didnt realize that i had to prove myself to a couple fanboys so didnt take pictures sorry guys. Believe whatever you want, i dont have enuf time to waste by signing up and just ranting how bad apple is tht wud be just sad.

What's sad here is watching an adult (you are an adult aren't you?) use text speak.

 

[redgaz26]

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this one seems fine

Link to the unboxing?

I just took a few pictures. Gotta say this wee thing rocks. !!

 

[iZero]

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I just took a few pictures. Gotta say this wee thing rocks. !!

Awesome! So it was worth the wait for sure then? That's the fun thing about launch day/launch weeks We all get soooo antsy, and of course unfortunate problems occur, and things go wrong, but the moment it goes right, and that shiny piece of aluminum is on your lap/desk, all that frustration is barely a memory

 

[Jphillippe]

I've purchased around 4 BTO MacBook pros in my lifetime and all have arrived from shanghai dirty on the edges where the plastic wrap doesn't cover and sometimes it even has scratches in that area idk why...

 

[redgaz26]

Awesome! So it was worth the wait for sure then? That's the fun thing about launch day/launch weeks We all get soooo antsy, and of course unfortunate problems occur, and things go wrong, but the moment it goes right, and that shiny piece of aluminum is on your lap/desk, all that frustration is barely a memory

defo worth the wait but right now im moving all my stuff from my 24'' imac, there sitting side by side, macbook looks like a tiny wee thing next to it, my plan is to sell the imac and just use the macbook but not sure if I could not have this big screen !!!!! what to do

 

[redgaz26]

its big mac and little mac!!

 

[iZero]

defo worth the wait but right now im moving all my stuff from my 24'' imac, there sitting side by side, macbook looks like a tiny wee thing next to it, my plan is to sell the imac and just use the macbook but not sure if I could not have this big screen !!!!! what to do

You can always get a external monitor later down the road I admit, when I have my MBP next to my 27 inch iMac it feels like a dwarf of a thing. But once I was on the road for a week, and the 17 inch MBP (my last, not this current one) didn't seem small at all I think if you decide to part with the iMac, you'll get used to the screen of the smaller MBP. And like I said, even if you don't, sometime down the road you can always get an external monitor By the way, nice setup there! Enjoy it!

 

[redgaz26]

just a wee update, I sent apple the picture of my dodgy mbp with the button off, they replied saying they are very sorry and they would get back to me about sending me something for my troubles!!! I''l post back what happens, also really liking the laptop still finding it a little small though!! but the track pad is ace.

they just emailed and asked if this would be ok http://store.apple.com/uk/product/TW291ZM/B?fnode=MTY1NDA2Ng&mco=MTc4MzMyNTA&s=priceLH
if not to have a look at see what I like !! see what happens