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Group FaceTime Still Partly Broken After Security Update, Apple Aware

jezbd1997

jezbd1997

macrumors 6502a
Jul 8, 2015
871
1,176
Melbourne - Australia
Vjosullivan said:
So, you don’t know what the problem is, nor how to solve it but you estimate that it can be done in a week? Have you considered a career in Sales and Marketing.
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Why don't you solve it...?

All I am going off is the many number of bug fixes they resolve in major release betas e.g. iOS 11 or 12 con-current betas that are released weekly/fortnightly. PLUS they would have had even more devs working around the clock to get it sorted asap. I'm not actually sure how much code was put into the group FaceTime feature... Although someone did mention it could cause a regression so it's possible that's why they left it where it is at the moment so it works mostly.
 
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neliason

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Oct 1, 2015
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Apple software seems to more and more follow a pattern of fixing a bug while introducing a new one. The frustrations I have with their software are increasing.

The quality just doesn't seem to be the same as when I first started using Apple products. As an example I wanted to help a family member fix something on his Mac the other day. I tried to have him invite me to share his screen through Messages. This didn't work. We checked settings and both rebooted several times. But we couldn't get it to work. Eventually I had him download TeamViewer. That was easy enough and worked straight away. This felt like my experience with Microsoft and why I moved to a Mac. You'd try and try to get something to work and eventually give up and use something else. That isn't a good sign.
 
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macfacts

macfacts

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Oct 7, 2012
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Cybertron
dickie001x said:
“It just works”
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I think that was the problem. While Tim may constantly say they care about privacy, there is no proof the software devs at apple have that same concern. Group FT "just worked" with no security.

I suspect that they are now trying to add security to group FT after the fact and it is taking a long time to do that.
 
C

C DM

macrumors Sandy Bridge
Oct 17, 2011
51,388
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macfacts said:
I think that was the problem. While Tim may constantly say they care about privacy, there is no proof the software devs at apple have that same concern. Group FT "just worked" with no security.

I suspect that they are now trying to add security to group FT after the fact and it is taking a long time to do that.
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Just that there's really no proof to any of that, and there's a much simpler and more plausible and rational explanation of there being a bug that requires some re-working of some components.
 
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ColdShadow

ColdShadow

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Sep 25, 2013
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repoman016 said:
Because Facetime doesnt require you to download third party apps that ppl over 50 dont know how to use
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It’s one of the easiest apps to use,easier than face time even.
I know many elderly people in their 60s and 70s are using it on daily basis who otherwise know nothing about apps and have no patience or interest in learning such stuff.
 
I7guy

I7guy

macrumors Nehalem
Nov 30, 2013
32,052
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Gotta be in it to win it
ColdShadow said:
It’s one of the easiest apps to use,easier than face time even.
I know many elderly people in their 60s and 70s are using it on daily basis who otherwise know nothing about apps and have no patience or interest in learning such stuff.
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I have both FaceTime is better, easier imo, and doesnt require installation and coordination when your extended family is mostly iPhones and number over 40.

As an aside WhatsApp is owned by the company that is on the fore front of internet security and privacy. (Yes that’s sardonically written)
 
S

Scooz

Suspended
Apr 9, 2012
339
348
I7guy said:
Ah, the I don't use it and therefore it's irrelevant line.;) (yes, I know the word "anyone" was used, but my family uses group f/t)
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That is a fallacy. Just read some of the comments in the thread.
[doublepost=1550500821][/doublepost]
Really. This post is not grounded in any reality. Apple has been on a tear since IOS 10, fixing (some of them major, zero day) vulnerabilities. If you are not happy with the way Apple is handling things, then there are many alternative vendors.
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Why would I walk away from a product that has served me well just because the company has problems that could be solved with some determination. No, that’s the point where one has to argue. If I would think everything was lost, I would not write anything.

And for the “reality”: The number of OS releases that had to be taken down to not do further harm or those who actually did brick products was not high enough for you over the last few years?

Also, fixed “zero days” is not something to be too proud of. It’s something you do. Zero days don’t grow on trees but are the result of big introduced by the system developer, HW or SW. It doesn’t help the statistics if you add bad QA to the complex bugs that exist anyway.

The kind of problems that lead to the Facetime desaster were not some tricky loopholes that had to be exploited, not some processor caches that had to be inspected, not code injection or manipulated return stacks, it was just a high number of bad design decisions that should have been cought early on hadn’t they been so eager to release that feature to the public. A feature which already had a history of problems during the betas. The attacker here was not some feisty hacker but Apple themselves by just not caring enough. It’s not that they don’t have the budgets to do so, it’s just that they did not seem to accept the responsibility nor adopt the needed processes. Downplaying the issue does not help.

If the Facetime problem had anything good about it it’s that it might have worked as a wake-up call
for Apple. I clearly hope so. Since I don’t wan’t to change to another vendor, I want them to realize that need to fix some aspects of their current attitude/culture to keep the product and company alive.
 
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I7guy

I7guy

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Scooz said:
Why would I walk away from a product that has served me well just because the company has problems that could be solved with some determination. No, that’s the point where one has to argue. If I would think everything was lost, I would not write anything.

And for the “reality”: The number of OS releases that had to be taken down to not do further harm or those who actually did brick products was not high enough for you over the last few years?
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It's obvious the IOS code base has gotten more complex and therefore software bugs are to be expected. It's not the bugs I look at, but the response to the bugs, and imo, Apple addresses issues these days with some fervor.

Also, fixed “zero days” is not something to be too proud of. It’s something you do. Zero days don’t grow on trees but are the result of big introduced by the system developer, HW or SW. It doesn’t help the statistics if you add bad QA to the complex bugs that exist anyway.
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As I stated above, it's the response to the bugs, not the bugs themselves.

The kind of problems that lead to the Facetime desaster were not some tricky loopholes that had to be exploited, not some processor caches that had to be inspected, not code injection or manipulated return stacks, it was just a high number of bad design decisions that should have been cought early on hadn’t they been so eager to release that feature to the public. A feature which already had a history of problems during the betas. The attacker here was not some feisty hacker but Apple themselves by just not caring enough. It’s not that they don’t have the budgets to do so, it’s just that they did not seem to accept the responsibility nor adopt the needed processes. Downplaying the issue does not help.
Click to expand...
How the f/t bug came to be is less relevant than how it was addressed, imo. It's easy to say it should have been caught early on, but if that were the case for many of the issues that plagued windows in the past, Microsoft would have learned from it's mistakes and not have to patch Windows 10. You don't really know if Apple "just doesn't care" or a bug that slipped through what is probably some complex scenarios that was overlooked in testing. Overblowing the issue doesn't help either.

If the Facetime problem had anything good about it it’s that it might have worked as a wake-up call
for Apple. I clearly hope so. Since I don’t wan’t to change to another vendor, I want them to realize that need to fix some aspects of their current attitude/culture to keep the product and company alive.
Click to expand...
Apple, Microsoft, Samsung (sending your pictures to random people...comes to mind and batteries blowing up) don't need a wake-up call. Software development and bug remediation is always a developing process and hopefully these companies do adjust their processes as time goes on. But calling people out (if they are not part of the solution they are part of the problem) for differing opinions and making some assumptions on an anonymous internet board doesn't help either.
 
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C DM

macrumors Sandy Bridge
Oct 17, 2011
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jezbd1997 said:
You'd think with that week or close to they could've fixed it entirely...
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And then there were those who were almost outraged about Apple taking a few extra days to work on it. Perhaps another few extra days would have made it all a better and more stable fix.
 
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