Move along, folks! Nothing to see here! Tim Cook has nothing whatsoever to do with this.
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Growing Number of iPhone 6 and 6 Plus Devices Affected by Insidious 'Touch Disease'
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I am not going to say it was a failure, because it sold like crazy.oh god can we all just agree that the 6 was a failure? LOL
But, the first time I saw the phone, I thought it was an android phone. It looked so much like every other phone out there. Especially the antenna bands.
I never cared for the design of it but I liked the iOS. I wish Apple would go back to the 4s design, it was my favorite.
I have to say that I haven't had a single problem with my 6, to date, never bought it as a fashion statement or because it was the latest - needed to upgrade from a 4, bought it launch day, and it performs as advertised.
On the other hand my wife's 5 had battery bloat and other than that it worked / works fine.
This is really not a new problem. I've had this happen last year to my 6+ and the refurbished one I received. Third time lucky as my current refurbished 6+ has been fine *touch wood*.
Here's the thread dating back to last year - https://discussions.apple.com/thread/7028290
Here's the thread dating back to last year - https://discussions.apple.com/thread/7028290
Apple sweeping links to the video/article under the rug on their forums. Typical of them to deny defects in their hardware to avoid lawsuits/having to issue repairs/replacements past warranty expiration. Unless the general news media picks this story up, nothing will be done about this issue.
So you think that they're lying when they say that there are hardware differences in the 6 and 6+ compared to other models? In the video the person said that it is a combination of the lack of shielding and underfill and slight and repeated pressure by putting the phone in a pocket that is contributing to the problem.
But I get it. There are those who will deny that there's a problem until there's a threat of a class-action lawsuit. Those same people will denounce frivolous lawsuits. THEN Apple admits to the problem and then those people will be silent and act as if they knew all along the problem was legitimate.
Rinse and repeat.
My 4(s) crackled during phone calls. This was also widespread, judging by Google searches. You almost can't win.
Yep. This isn't an issue that Apple has refused to acknowledge. They did, when it started months ago. They issued instructions to their staff not to just replace the display. And in many of the occurrences the phones were bent, especially at the top, had possible liquid damage via the receiver etc.
It sucks that you have a phone that's out of warranty and you will have to pay to get this fixed but you had the chance to get Apple Care which would keep you in warranty since the 6/6+ aren't two years old yet. So it's kind of your fault on the cost. And even the bend if that's what's going on with your phone
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That's a big part of this issue. Most of the folks complaining don't have a warranty cause they bought the phone at launch and didn't get Apple Care
That's fine if you didn't appreciate my post. But it's inappropriate to call someone an idiot. It's disrespectful and sophomoric.
Lying. Hmm. No I think it would be a stupendous error to assume that the iPhone 6 and 6+ are identical compared to other models, not that this tells us anything actually useful. I don't question that some people are having this problem, but I also think this is a totally non-data driven story, meaning the evidence for it being widespread is completely anecdotal. Such as, well, "Bend Gate" (speaking of rinsing and repeating).
Got my 6 Plus in late October 2014, and so far no problems whatsoever. (Knock on wood.....)
Believe I saw the same issue on my colleague's iPhone yesterday as well. The touchscreen was unresponsive to the point of being unusable. She had also had her iPhone 6 screen replaced last year after it got cracked.
That said, I am not sure the ball should be in Apple's court. From the evidence, it seems the problem is caused by botched repairs by 3rd party repair shops. Is this something that Apple should intervene in? Other people screw up the job, and Apple is expected to replace the phone for something which wasn't their fault to begin with?
That said, I am not sure the ball should be in Apple's court. From the evidence, it seems the problem is caused by botched repairs by 3rd party repair shops. Is this something that Apple should intervene in? Other people screw up the job, and Apple is expected to replace the phone for something which wasn't their fault to begin with?
How do you know the engineering of the iPhone 6 wasn't robust enough? I don't see anyone providing a verified percentage of phones sold that have had the BGA issue, and it's a model that has been available for almost two years now. Remember, people acted like "bendgate" was an engineering crisis and the number of customers effected by it turned out to be tiny relative to the sales volume.
[doublepost=1471989522][/doublepost]Crazy. I just brought my iPhone 6 Plus yesterday for this issue. Was told it was a bad logic board. Out of warranty. Paid $329 for a new phone.
As the iPhone 6 and 6 Plus approach their second birthday, a growing number of users are suffering from what appears to be a latent manufacturing issue that presents as a gray flickering bar at the top of the screen and a display that's unresponsive or less responsive to touch.
In a new blog post and video, repair site iFixit says a number of third-party repair outlets have seen iPhone 6 and 6 Plus models affected by the bug, which appears to be very common. STS Telecom owner Jason Villmer says he sees faulty iPhone 6 and 6 Plus models multiple times a week, while another repair tech in Louisiana sees up to 100 iPhone 6 and 6 Plus devices that don't respond well to touch.
iFixit is calling the problem "Touch Disease," and says Apple appears to be aware of the issue based on dozens of complaints on Apple's support forum, but isn't "doing anything about it." Multiple people who brought their iPhones to Apple Stores were told that Apple doesn't recognize it as an issue and nothing could be done as their iPhones were out of warranty.
Putting pressure on the display of an affected iPhone or twisting the device appears to reverse the issue for a short period, but the gray bar returns and touch functionality grows worse and worse until the touchscreen stops functioning all together.
Replacing the display doesn't work as the problem is said to be caused by the touchscreen controller chips soldered to the logic board of the phone, and it's possible the damage is caused by the same structural design flaw that caused the major "Bendgate" controversy.According to iFixit, the only way to fix the problem is to replace the iPhone, replace the logic board, or replace the Touch ICs on the logic board, something Apple's in-house repair staff is not able to do. iFixit recommends users who are experiencing early symptoms of Touch Disease - an intermittently non-functional touch screen or hints of a gray bar - get their iPhones replaced outright if they're still under warranty.
For those without a warranty, iFixit suggests taking an affected iPhone 6 or 6 Plus to an electronics repair shop able to replace the chips. Apple doesn't approve of third-party repairs, but it may be the only solution until the problem is officially acknowledged by the company.
Article Link: Growing Number of iPhone 6 and 6 Plus Devices Affected by Insidious 'Touch Disease'
Hoping Apple declares some sort of warranty extension fix for it and I can get reimbursed.
There is no evidence that says the issue with no touch is being caused by 3rd party repairs. The article mentions that it is being fixed by 3rd party by the replacement of the touch IC on the logic board. This problem is happening on plenty of phones that have never been repaired by either apple or any third partys.
No Problem just trying to keep people informed.
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The 6s should not experience these issues as the touch IC are part of the screen and not on the logic board.
How can you write an article like this without mentioning whether or not the problem was fixed in the design of the 6s/6s Plus? Even the video fails to mention whether the the design was changed in the 6s/6s Plus, which seems ridiculous since I'm sure they'd have been curious enough to check the first time they got a 6s or 6s Plus in for repair even if it wasn't sent in to repair this problem.
"all together" => "altogether."
Read a book, guys.
Just a typo, thanks for the heads up. For the record, I read a lot of books!