Wow...I have this exact problem...it just started to happen a few weeks ago...WTF!
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Growing Number of iPhone 6 and 6 Plus Devices Affected by Insidious 'Touch Disease'
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Pretty sad comment, Foxconn produces to the specification Apple gives, it will not change anything in the process without Apple's confirmation.
Numerous companies in the US have been putting profits before people as well, go think about that before pointing fingers.
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So maybe BGA was a bad design choice in a phone that can flex.
I have got this problem since 1 month and it is very frustrating and annoying. I went to Apple Store two times with no luck. No more iPhone .. Ever.
It's ironic that a company so wealthy, yet possessed with greed, chose to skimp on materials. A more robust aluminum housing was ditched in favor of saving some money.
At least they caved in to public pressure after bendgate and gave the 6S series a proper housing. Too bad those with the 6 series got the shaft...
They should compensate people with this issue by providing original owners of their iphone a 50% discount of an iPhone 7 but knowing apple they will up the price of iPhone 7 to compensate for the failure of that phone because iPhone 8 already sounds better
Yeah, I've been considering getting a Nexus. It's the closest thing to an iPhone, without all the issues I've been having recently. Plus, I'm a major tech geek, and I've found iOS to be too restrictive for me... This latest issue is just another nail in the coffin.
Count me as another 6 plus user with this issue. Started acting up about three months ago. Crazy to find myself researching reviews on the galaxy note. Siri helps, but not when you need to type your pin in again.
This has been the conversation forever. If you don't like iOS, use android. If you don't like android, use iOS... seems simple. All phones are basically the same, if you don't like the user experience for one, then switch!
By making a phone worthy of my money rather than recycle the same crap and slap a hefty price tag on it.How else will Apple get you to upgrade??
No kidding. That's the plan, but thanks for the encouragement!
It was most likely resolved on the 6s when Apple all of a sudden decided to use stronger aluminum and make some modifications. It looks like this was the reason why Apple decided to use stronger aluminum with the 6s. To be honest, I'm crossing my fingers, but according to the description in the article, it looks like Apple should've spent a little more on the aluminum because most people don't use Otterbox defender cases. Like Apple said with the 6s, The only thing that's changed is everything, including changing to a stronger aluminum that can handle typical flexing over the period of 1-2 years of use. It looks like to make a "healthy" profit on the 6, Apple had to be cheap on the RAM and body endurance. It makes me a little worried about upgrading next year to my first non-S model (after the 4S, 5s & 6s).
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After my son's iPhone 6 Plus had this happen, my iPhone 6 plus had this happen, AND my wife's 6 plus had this happen... I have FINALLY found a solution to fix these after the Apple Store told me good luck with this known issue with our $1000+ 128gb phones...
I bought a Galaxy Note7... Problem solved. So long Apple.
I bought a Galaxy Note7... Problem solved. So long Apple.
Well this is a shame. I wonder just how prevalent this is. My 2011 MBP had video card issues (which also seem to be a relatively common problem) and they repaired it free of charge. This was just last summer, so outside of the warranty period.
I have long found it rather odd that the US doesn't adopt consumer protection laws like they have in Europe. It's kind of crazy to me that we can buy a $1000 product, have it go bad (through no fault of our own) in under two years and be screwed.
If this happened to me AND I saw it was happening to others and Apple offered to do nothing I would be pretty peeves too. I'd probably get the repair done, save all receipts and records, and see if I could Perdue compensation legally.
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I have long found it rather odd that the US doesn't adopt consumer protection laws like they have in Europe. It's kind of crazy to me that we can buy a $1000 product, have it go bad (through no fault of our own) in under two years and be screwed.
If this happened to me AND I saw it was happening to others and Apple offered to do nothing I would be pretty peeves too. I'd probably get the repair done, save all receipts and records, and see if I could Perdue compensation legally.
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I think they need to just repair the phones free of charge. They sold you s faulty device and they should replace it with non-faulty parts. This is a pretty standard practice. Most companies won't give you s brand new product when they can much cheaper fix the problem.
As the iPhone 6 and 6 Plus approach their second birthday, a growing number of users are suffering from what appears to be a latent manufacturing issue that presents as a gray flickering bar at the top of the screen and a display that's unresponsive or less responsive to touch.
In a new blog post and video, repair site iFixit says a number of third-party repair outlets have seen iPhone 6 and 6 Plus models affected by the bug, which appears to be very common. STS Telecom owner Jason Villmer says he sees faulty iPhone 6 and 6 Plus models multiple times a week, while another repair tech in Louisiana sees up to 100 iPhone 6 and 6 Plus devices that don't respond well to touch.
iFixit is calling the problem "Touch Disease," and says Apple appears to be aware of the issue based on dozens of complaints on Apple's support forum, but isn't "doing anything about it." Multiple people who brought their iPhones to Apple Stores were told that Apple doesn't recognize it as an issue and nothing could be done as their iPhones were out of warranty.
Article Link: Growing Number of iPhone 6 and 6 Plus Devices Affected by Insidious 'Touch Disease'
Isnt it very strange that, whenever Apple is coming with new models, the old ones seem suddenly eigther to get SO slow that people are buying the new model, or suddenly stop working. And mostley just after a last update of the software.
Happening for 5-6 years now.......
No, on the 6s the touch ics were moved to the screen itself.
the temporary fix for this i have is to pinch the top right side of the phone away from you and the grey goes away. i think it resticks the soldering back, if i put it back into my jeans which are tight or on its back while on, it starts with grey again, so I keep it screen down and make sure it doesnt go in my tight jean pockets and i am grey free for weeks
I unfortunately cannot agree with your "Apple Music is superior in every way" claim. Worst ever app design, optimised to not let local music library user use well. As a non-Apple music subscriber current form of music app is just a no-no.
And you think Apple has "enough money to run a western country over 30-40 years". Well, see Nokia, see Blackberry. Oh, maybe they are not proper examples. But what matters is actually how much money Apple actually can use...okay. I am not familiar with how a company run in real.
I stop here.
It's ironic that a company so wealthy, yet possessed with greed, chose to skimp on materials. A more robust aluminum housing was ditched in favor of saving some money.
At least they caved in to public pressure after bendgate and gave the 6S series a proper housing. Too bad those with the 6 series got the shaft...
Eh, pretty sure the aluminum alloy chosen for the 6 Plus had little to do with greed. Fact is, they had been using that same alloy in dozens of products for almost a decade before the 6 Plus, with no "bend gate." And that particular alloy was chosen for its strength/weight properties, not its cost. It is a very light yet fairly robust material. Flight recorder chassis are built from the same material. I know, because I build thousands of them every year.
You're acting like Apple chose some garbage material from an unknown source, with zero regard for its physical properties. If that's the case, they would have either chosen a Zinc alloy, which is cheap and dirty metal, or just made the thing out of plastic like they used to (and most of their competitors, until recently after Apple forced the whole industry to step up their build quality). Apple chose this alloy for its weight. In case you didn't notice, the 7000 series alloy used in the 6s adds significant weight.
I would call it an oversight. Apple didn't anticipate the increased risk of bending with the chassis increasing in size. The alloy isn't the only thing Apple could have done to increase rigidity. They could have milled less material around the volume cutouts, giving it more strength. They could have added thicker support beams along the edge. There's a lot they could have done. The material is not the only contributing factor. They simply went to a harder alloy in the 6s to overshoot their target. Now there's ZERO chance of a 6s bending in even extreme circumstances.
You don't know much about China where if you can fooled, you will be by friend and foe alike. Truth and Honesty are just smoke and mirrors here.
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My iPhone 5 with battery bloat was replaced immediately at the Apple Store, out of warranty.
You cannot afford our modeling fee.
Aesthetics has always overruled technical knowledge. Have a pretty face over the technical word, always good money. Anything else is nattering from those that didn't get a prom date.
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Well paid, and well taken care of after the shoot. Beauty always defeats the beast.
A two-year old iPhone should not become defective through normal use. If Apple won't recognize the issue, then
APPLE CUSTOMERS, USE YOUR STATUTORY CONSUMER RIGHTS AUTOMATIC EXTENDED WARRANTEES AND GUARANTEES IN YOUR COUNTRY AND DEMAND A FULL ENTIRELY NEW REPLACEMENT.
The story neglected to mention the above option for customers.
APPLE CUSTOMERS, USE YOUR STATUTORY CONSUMER RIGHTS AUTOMATIC EXTENDED WARRANTEES AND GUARANTEES IN YOUR COUNTRY AND DEMAND A FULL ENTIRELY NEW REPLACEMENT.
The story neglected to mention the above option for customers.