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Growing Number of iPhone 6 and 6 Plus Devices Affected by Insidious 'Touch Disease'
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You need a warranty for now if you want replacement with no charge.
If this issue goes widespread as this post says so, Apple will surely release a Quality Program to cover those who doesn't have warranty.
Interesting. No issues here. I suppose it's a good thing I've never owned an iPhone past its guaranteed-by-law 2-year warranty period. I've not yet been sufficiently enticed to get the iPhone 7, but I suppose we'll see.
Something to think about.
Something to think about.
All Apple products I've owned had severe quality problems caused by their form-over-function design. This so called Touch Desease pretty much confirms that Bendgate is real and the original iPhone 6 was not sturdy enough for its flat design. That's why they had to switch to a 7000 series aluminum alloy in the 6s.
It's not happening to mine right now... so this is not an issue at all... As long as I'm ok, everyone is ok, and everyone else that is having the problem is just making it up.
That's what I'm supposed to say here on macrumors, right?
That's what I'm supposed to say here on macrumors, right?
Isn't there some Euro two year warranty that overrides the one year one?
If you continue to buy sub standard products, and this goes for all OEMS, what's the incentive for them to improve their quality control?
Enjoy the rest of your day squire.
Actually I got this exact problem just a month ago and as soon as the guy from the genius bar saw the screen glitches he told me RIGHT AWAY that had to replace the entire phone. I think they're very embarrassed by this issue.
Thank you EU for forcing apple to offer 2 years of warranty with every iphone <3
Happened to my replacement iPhone6plus within two weeks. The replacement-for-the-replacement seems ok so far, but I am nervous that it will eventually have the same problem. IMO this is a manufacturing QC problem.
How else will Apple get you to upgrade??
Certainly not through innovation
Always bought the new non-S iPhones every 2 years (4-5-6 Plus) and it really irritates me that it's essentially "another S year"... Let's be honest here, do I NEED a new iPhone? No.. But I would've liked one that you know... looks newer than my 2 year old device... With some new and interesting features. I have 0 interest in other smartphones, I've tried them and was never convinced. So I have no one to give my money to this year
although I'll probably find a way to convince myself to get a 7 later. The 6 plus is too big and the 7 might have video OIS... Those are valid reasons damn it! 
Not sure who the "we" is in your statement, but if that "we" isn't Apple then the point remains that you do not truly know what percentage of phones are experiencing this issue, or what kind of handling brings it on. Folks do like their drama, though. I get that part.
By "we" I mean myself and my co-workers who repair more than our fair share of iPhones on a daily basis. But you can continue blindly defending Apple's design flaw if you choose to.
Nice. Your response has nothing whatsoever to do with what I said, but nice anyway.
So you are not Apple, and you work for a shop that fixes phones, so 100% of the iPhones you see are broken? Thanks, but I'd worked that part out that already.
I don't know if it has been mentioned yet, but there is a temporary fix. When I took my phone with this problem into an apple store, they told me that if I press the top right corner of my phone, then it will relieve pressure on some screen chip on the left, temporarily fixing the problem. So, a hundred times a day, I press on that corner to get my phone to work. I just hope that my phone lasts long enough to get a new phone at Christmas, when the new phones are available.
Oh, they do improve their quality (hence the 7000 series aluminum), but they always push the design and you should never buy a first generation Apple product with a new form factor. The problem is with iPhone every other year brings a new form factor with new problems. When one problem is solved the next is already there. Overall these are fantastic products, but far from flawless.
I hope Apple doesn't think they can carry over their current attitude to recalling defective products, as well as taking engineering shortcuts to save a few pennies, into a potential future Apple car.
That kind of thing just won't fly. They'll get sued into oblivion.
That kind of thing just won't fly. They'll get sued into oblivion.
Lol, Ok buddy, you win. Nothing to see here.
I've had my 6 Plus for about 18 months. About 10 months after getting it, I started getting the flickering grey bar and the unresponsive touch screen. It's been about 8 months since that episode and the issue is back on the replacement phone. I am heartened to actually see mention of this as something others have had to deal with, I know it's not just "me", but its too bad that such a nice device seems to fail like this. Because of this issue, it is sometimes difficult to get phone calls and people shouldn't have to make trips back to Apple to get a working device. That said, I guess their perspective is that of a hundred million devices, if a hundred thousand of them fail, it is still a win. As long as they replace them...I can totally be ok with that.
I was bringing in my 2013 iMac for a screen replacement last Friday and a woman next to me had the same problem with her iPhone at the Genius Bar. The Genius said it wasn't under warranty and her dad bought her a new replacement phone on the spot. I evesdropped on the conversation since they were super slow with helping me
Yup... I was one of the ones that got the crap iPhone!! I purchased my 6 Plus within the first week it was released and about 18 months in the phone started exhibiting these exact behaviors. As stated in the article twisting the phone would get the problem to clear up but it was just a temporary fix that over a period of a month worked less and less.
Despite my phone being in perfect condition (yes it looked like it had just been removed from the box) Apple refused to acknowledge it was a manufacturers defect and insisted I needed to purchase a replacement phone. I went to 4 different stores and each store knew exactly what the problem was as soon as I showed them the gray bars flickering at the top of the display showing that this is a well known issue.
This is my first bad experience with Apple. While it is a company phone and has not cost me anything I still find it completely unacceptable that I only got 18 months use out of a device which my company paid $800+ for and had to pay $329 for a replacement device. This is ridiculous especially since the phone was not abused at all.
Despite my phone being in perfect condition (yes it looked like it had just been removed from the box) Apple refused to acknowledge it was a manufacturers defect and insisted I needed to purchase a replacement phone. I went to 4 different stores and each store knew exactly what the problem was as soon as I showed them the gray bars flickering at the top of the display showing that this is a well known issue.
This is my first bad experience with Apple. While it is a company phone and has not cost me anything I still find it completely unacceptable that I only got 18 months use out of a device which my company paid $800+ for and had to pay $329 for a replacement device. This is ridiculous especially since the phone was not abused at all.