Yeah, Im no longer buying into Apple's great customer service support after the battle to replace a 5 that was so obvious battery bloat - but the genius was determined to find some other excuse - they finally replaced but not without a lot of you gotta' be kidding mes.
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Growing Number of iPhone 6 and 6 Plus Devices Affected by Insidious 'Touch Disease'
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Yeah, Im no longer buying into Apple's great customer service support after the battle to replace a 5 that was so obvious battery bloat - but the genius was determined to find some other excuse - they finally replaced but not without a lot of you gotta' be kidding mes.
This happened to my wife the other day. Heading to the gBar tomorrow to see what's up.
Ed: hopefully she bought it with a card that extended the warranty.
Ed: hopefully she bought it with a card that extended the warranty.
Just ran into this issue with my wife's 6 Plus. Out of the blue the touch screen had a mind of its own and opened and closed app, typed magically into the keyboard. I then noticed the flickering grey bar at the top.
Apple told me it was out of warranty by 40 days. Luckily my wife has insurance through T-Mobile and they replaced it for $5 for a 6s Plus refurb.
FYI, I was able to give it a couple medium to strong smacks on the back of the phone to get the touch screen to respond. I only did this to turn off the findmyiphone before turning it in and backing up a few things. I wouldn't recommend doing it veery much as it risks totally busting up that chip.
Hopefully this gets fixed with the new iPhone around the corner....
Apple told me it was out of warranty by 40 days. Luckily my wife has insurance through T-Mobile and they replaced it for $5 for a 6s Plus refurb.
FYI, I was able to give it a couple medium to strong smacks on the back of the phone to get the touch screen to respond. I only did this to turn off the findmyiphone before turning it in and backing up a few things. I wouldn't recommend doing it veery much as it risks totally busting up that chip.
Hopefully this gets fixed with the new iPhone around the corner....
Yea..... saw the video and I'm gagging from the description. First, the big metal shield is an EMI shield. That it use to be done with a can and now has a metal film top has zero to do with the function of that part of the design. I will grant that it no doubt gave some mechanical stiffness that the newer design does not have but mechanical stiffening, I would venture to say, was not a primary goal of the shield, EMI shielding is. In this case the newer design is most likely just as effective and mechanically, because it is thinner, more desirable, probably cheaper and easier to assemble.
Second, the sticky coating is called conformal coating. I worked in electronics making equipment for the government and we use to use it on boards that had very high humidity requirements. Not exactly sure why Apple would be using it but I"m sure they had a reason but I'm also sure it had nothing to do with mechanical support of IC's. That is NOT why it's used.
It surprised be but it appears that the shop in the video is actually replacing the IC's........ by hand. Gad that scares the crap out me. I would want a VERY good warranty on the repair from that shop. Miss-alignment issues could be huge with how they are doing that repair. JMHO
Yes, it looks like Apple has a problem. It appears it might be mechanically exacerbated but there is not hard evidence of this only speculation on the part of the repair shop. I'd hardly call that confirmation. No doubt if this continues..... there will be a class action lawsuit.... followed by some kind of repair/warranty from Apple just like the debacle on the NVidia chips on the MBP. We shall see.
I would like to throw out that I'd still rather deal with the black and slate model scuffing than not have that color option at all. I understand why they did it, but it's still annoying that they can make a pink phone, but can't handle black.
I didn't have any issues with my device until I shattered my display and had it replaced. It immediately started happening afterwards. I was on vacation when I had the display fixed and sadly didn't live anywhere near an Apple Store to have it checked again. Before I knew it, I was just dealing with it. It's been over a year now and I plan on upgrading in September, but it'd be nice if Apple were to acknowledge this as an issue and fix out of warranty devices.
I just found out a tick gave me Lyme Disease and now Apple may have given my 6 Touch Disease a few weeks before AppleCare Plus runs out on my phone, and I wanted to hold off on buying the next iPhone, but they won't fill prescriptions...
Lol.
Lol.
My 6 has never been as responsive to touch as my previous iPhones.
I have been having this issue on my 6s Plus, without the gray flickering bar.
Sometimes my screen doesn't respond to touch. Usually it takes 30 seconds to get it to work again.
btw, I wonder if Apple went to a sticker shield from a metal shield to make the iPhone 6 thinner or lighter.
people should understand the meaning of limited warranty.
then, what are the numbers of units discovered with the issue? how does that compare to the 100+millions sold?
to me, this article looks a bit like a hidden commercial for ifixit and that repair shop..
then, what are the numbers of units discovered with the issue? how does that compare to the 100+millions sold?
to me, this article looks a bit like a hidden commercial for ifixit and that repair shop..
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Classic case of no problems in iPhone 5's so ...lts fix it in iPhone 6 !!!!!!!!!!!!!!
That's why consumer law is in place for things like this. If there is a widespread documented issue caused by a manufacturing defect, then the OEM should be obliged to repair or replace the devices.
IMO, it's only a matter of time until Apple start an extended repair program for this problem.
The iPhone 6 Plus is a lemon that should have never been sold with the deficient 1GB DRAM that causes persistent app and Safari browser tab reload, cheap bendable aluminum and now this epidemic from Tim Cook's cheapening of quality to increase profit. Apple should replace every iPhone 6 Plus with iPhone 6S Plus so customers don't have to resort to using the Lemon Law.
I felt the same way with my 6+. It was always something "mot quite right"
After a year it started to turn off and I couldn't turn it back on until I tried and waited hours.
I sent it in, they said it had suffered from an impact and I was offered to buy a replacement 6+ for 60% of retail.
I did that and sold it right away, then I got a 5S and it really is a much better phone. The only thing I miss is the screen (to look at, not to touch and camera)
define widespread, in percentage number of defective units over the total sold.
i'm not here to defend apple, i'm just trying to fight over-sensationalist news.