Who knows what's in the solder, after all, that is the country that put Melamine in the milk to make it appear whiter.
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Growing Number of iPhone 6 and 6 Plus Devices Affected by Insidious 'Touch Disease'
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Who knows what's in the solder, after all, that is the country that put Melamine in the milk to make it appear whiter.
Agree they never take blame, and such a hassle to convince them a faulty product needs to be replaced.
It doesn't sound like it, but then again the 6's that are being affected have been out for basically 2 years now, so if the same issue is going to happen to the 6S/6S Plus, we might not see it for a while yet. =\
One thing I'm curious about with others that have had the problem....did you have yours in a case? I had a nice ridged case with mine and never had a problem. However, it got pretty linty, so I removed mine from the case and didn't put it back. It was shortly after using it with no case (and keeping it in my jeans pocket, mostly) that I started having the issues. I think the issue with mine started because without the case, the phone just "flexed" more due to pressure when in my pocket. One reason I think this is that the symptoms (grey bar flashing, no touch response) would get so bad that it would last for 10s of seconds at a time when it occurred. However, I could always reliablly fix the issue by torquing the phone (twist the top and bottom the opposite directions). It makes me wonder if the thinness and lack of rigidity is causing a problem with some of the solder connections internally.
Had something similar. iPhone had a bad battery. It had a lot of scratches since it was almost two years old. Got it replaced without issues.
I am not going to trust shops that see nothing but broken phones using meaningless language such as "incredibly common" and "a ton" when they have no method of measuring the actual incidence of this issue among the tens of millions of phones in use. Also it seems irresponsible to ignore the possibility that careless use may contribute to breakage.
They would have learned THAT trick from Audi back in the 80s ... the minute the Audi Card lapsed was the same minute the Audi car lapsed.
I think they meant publicly acknowledging the issue.
They probably "dumbed" it down for the general public. Pretty sure most consumers have no idea what BGA means.
As far as I understand the problem only occurs in the iPhone 6 Plus models and not in the 6s Plus, because the touch ICs have been repositioned?
Interesting. I had the exact opposite problem with my iphone6.
I started getting phanton touches all over the place. Putting the display to sleep then waking fixed it sometimes. It got pretty bad though, happened often and making it hard to use. Replacing the front assembly has solved the issue it seems, 5 days now without any phantom touches.
I started getting phanton touches all over the place. Putting the display to sleep then waking fixed it sometimes. It got pretty bad though, happened often and making it hard to use. Replacing the front assembly has solved the issue it seems, 5 days now without any phantom touches.
I don't how to judge rarity, and neither does anyone else (outside of Apple, perhaps). What percentage of the tens of millions of phones sold have this problem? How many of them are being sat on every day by their owners? But it must be tons. Incredibly.
It wasn't an iPhone, but I have a late 2012 27" iMac with the Fusion drive that kept having issues. I thought it was the Fusion drive due to the symptoms, but each time I took it to the Apple Store the problem would not show up on their hardware diagnostic test.
So they would just re-install the OS, and say have a nice day, only for the issues to pop back up a few weeks later. They would not replace the fusion drive, or anything else, because it was not failing their tests.
This went on for months, until 12 days before the warranty ended the HDD finally had enough and totally broke.
Needless to say, it did not pass their test. The iMac wouldn't even boot into their test for almost 2 hours.
They finally replaced it.
I said all that in response to the people concerned that even under warranty Apple may not replace their messed up iPhone 6 since the issue is hard to reproduce.
I've been using my old 4S for the last 2 months because of this issue. I sill have another month to go for 2 years. I babied my phone and have always had it in a case. It's in great shape, accept for this issue, which worsened over 2 weeks until it became unuseble. No local repair shops would touch it and I've no nearby Apple stores...
Unlikely as the 6S series has stronger aluminum so less flexing of the phone that causes the issue plus the metal shielding looks to be back according to teardown pictures.
I've never had to keep my original iPhone. No matter iPhone 3G, 3GS, 4, 4S, and iPhone 5 - all have been replaced once or twice and the iPhone 4 three times due to camera problems, fit and finish issues and/or some strange anomaly. Even my iPads gets replaced frequently.
But all that doesn't matter because I can open 14 apps faster than the note 7.
But all that doesn't matter because I can open 14 apps faster than the note 7.
I haven't run into any screen display issues on either my 6, or the 6s at this point. That said, I have noticed a total lack of touch responsiveness on my 6S at times, but, it's intermittent enough that I don't feel it is a problem. I guess I willl have to keep an eye on it.
If you're stupid enough to put your $800 ultra-thin computer in your back pocket and sit on it repeatedly then I have no sympathy for you and your broken phone.